Ryan Fernando Email & Phone Number

Melbourne, Vic, Au

Melbourne, Australia

o Implement automated tests for desktop and web applications using TestComplete.o Manage a team of testers running multiple projects with strict deadlines.o Provide application support to business users o Involved in API Testing with LoadUI Pro (now LoadNinja) and Postman.o Train new recruits on software release processes, deployment processes, applications under test and automation tools used for testing. o Provide solutions and training of implemented solutions to various levels of the organisation such as key stakeholders of the business and back office staff.o Created software release approval processes within DevOps Server that involved workflows for approval by key stakeholders, directors and managers for compliance and audit purposes.o Provide DevOps dashboards for testers, developers and UAT users to facilitate work item management in Azure DevOps.

6/484 St Kilda Road St Kilda Vic 3004 Australia

o Provide services and resources through to different parts of the business including, but not limited to, Help Desk, Projects, Professional Services, Development, Quality Assurance, Sales and Pre-Saleso Communicate with stakeholders on progress of projectso Communicate requirements of stakeholders to project team memberso Demonstrate software functionality to external stakeholders at business and technical levels

5/181 Fitzroy Street St Kilda Vic 3802 Australia

o Setup and maintain multiple Amazon cloud environments for demos and testing purposeso Create and maintain multiple security groups and cloud controllers to allow access to different environments depending on clients access needso Configure client databases for use with Atex software for Google DFP and SalesForce plugin functionalityo Involved as a support lead and analyst to a browser based user interface to access Atex advertising and content applications using Google authentication.o Gather requirements from business units, document business and technical requirements accurately.o Communicate requirements to project team members.o Involved in backend database testing such as rollover and purge processes using SQL and Oracleo Assist documentation specialists with creating user guides and release noteso Publish test applications for QA and support teams to Citrix farms consisting of multiple servers o Maintain virtual machines for client and operating system specific tests using VMware o Follow procedures to prepare software for release o Test complex workflow systems that involve multitier architectureo Automate web service tests and load tests for web applications and backend processes using SOAPUIo Load test API performance using LoadUIo Load test web services performance using LoadUIWebo Write test plans and test scripts to detailed specifications for workflows and content management systemso Test scripts and reports involved with financial and non-financial data against detailed specifications for clients such as Fairfax, News Ltd and ACP Magazines. o Logging defects with Jira and Weblog o Time Management using Tock and Microsoft Dynamics SL o Assist and resolve customer support querieso Run automated tests for web services using NUNITo Test middleware installed in Transition Servers

9, Dryburgh St, West Melbourne Victoria 3003 Australia

o Reviewed Business requirements, IT design documents and prepared test plans for assigned project releases.o Involved in testing new functionality based on test cases and coordinated with the development team in fixing these issues.o Involved as part of an automation team using QTP, developed test scripts.o Tested critical bug fixes including critical fixes and coordinated with developers in release of bug fixes meeting strict timelines.o Defects were tracked, reviewed, analyzed and compared using Quality Centero Involved in Backend Database testing in Oracle using SQL

1St Floor, Building 4 303-313 Burwood Hwy Burwood East Victoria 3151 Australia

o Liaised with project team members to identify new development that required testingo Developed test plans and test procedures o Automate frequently used tests on Automation Anywhere 5.0.o Completed assigned test related tasks and implemented new test caseso Reported test results and any analysis conducted to developerso Liaised with third party organizations such as the Catholic Education Office of Victoria, New Zealand Ministry of Education and documentation specialists. o Produced most up to date documentation copies for trainers as requiredo Provide progress reports to managemento Other ad hoc jobs such as contacting clients to resolve issues if help desk is busy.

Head Office (Colombo, Sri Lanka)

o Preparing Business Objects templates to monitor leads created, successful leads, conversion ratio’s etc.o Preparing templates on excel in line with business objects templates to monitor sales potential of each branch.o Preparing templates to monitor leads and sales of each sales channel Branches, Call Center, and Direct Sales.o Preparing and reporting power point presentations on CRMS project progress to the Top Management.o Assist project team members in developing a user friendly Customer relationship Management System web page.o Provide training on Sales Activity Management reports to staff members in Branches.o Set benchmarks to sales channels and Individuals on Leads created, Successful leads, overdue leads and Conversion ratios.o Prepared Promotional Video Clips for Staff Events and various other product campaign launches.

Bachelor Of Business Systems, Information Technology

Certificate Iv In Information Technology, Information Technology

Education record