Fernando Moreira Email and Phone Number
Fernando Moreira personal email
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As a forward-thinking professional with a critical eye for improvement and a passion for innovation, I am driven by the desire to build solutions that not only address current needs but also anticipate future challenges. With over 18 years of experience across Product Management, Project Management, and Business Consulting, my career is defined by a relentless pursuit of excellence in creating products and solutions that enhance the customer journey and foster meaningful relationships between businesses and their clientele.My journey through industries such as IT Services and Consulting, Energy, Telecommunications, Banking, and Retail has endowed me with a comprehensive understanding of the business-IT nexus. This experience has been instrumental in developing a holistic approach to product management, blending strategic vision with technical expertise to spearhead initiatives that drive digital transformation, enhance service delivery, and optimize operational efficiency.I thrive in environments that challenge the status quo, leveraging my skills in Agile methodologies, PMO implementation, and IT service management to lead multidisciplinary teams towards achieving groundbreaking innovations. My expertise extends to mastering tools and technologies such as SAP, Salesforce, Marketing Cloud, and Power BI, ensuring that the solutions we develop are not only visionary but also practical and scalable.I am on the lookout for opportunities that will allow me to contribute my wealth of knowledge and my innovative spirit to projects that aim to make a significant impact on the way we live and work. Let's connect and explore how we can create the future together.Fernando Silva da Costa Moreirafernando.costamoreira@hotmail.com+55 21 98184 8786
Donanfer Digital Consulting
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Gerente De ProjetosDonanfer Digital Consulting Sep 2020 - PresentRio De Janeiro, BrazilSpearheaded digital product management, driving digital transformation with a focus on scalable, customer-centric solutions.Enhanced business intelligence and customer engagement through strategic integration of ERP, CRM, and E-commerce platforms. -
Agile Master / Project ManagerTotvs Nov 2021 - Jan 2023São Paulo, BrazilDirected Agile teams in delivering ERP solutions, significantly enhancing operational efficiency and customer satisfaction in the Brazilian agriculture sector. -
Senior Product ManagerEnel Mar 2019 - Aug 2020Niterói, Rio De Janeiro, BrasilLed the optimization of customer journey in billing and service delivery, significantly improving customer satisfaction metrics.Developed and executed strategic product roadmaps, leveraging Salesforce Marketing Cloud, to successfully recover significant customer debt, showcasing expertise in data-driven product management and financial acumen. -
Senior It Project ManagerEnel Nov 2018 - Mar 2019Niterói, Rio De Janeiro, BrasilFounded the PMO, standardizing methodologies and tools that streamlined project delivery. Led risk statistical modeling projects, achieving MR$7 million in operational savings. -
It Project ManagerNtt Data Brasil Mar 2012 - Mar 2014Rio De Janeiro Area, BrazilSpearheaded IT and business alignment, driving process improvements, service quality enhancements, and strategic project leadership across diverse industries.
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Senior Business ConsultantNtt Data Brasil Mar 2009 - Feb 2012Rio De Janeiro, BrazilFacilitated the integration of technology solutions with business objectives, ensuring operational excellence and sustained growth.
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It Management ConsultantCoppe / Gpi - Ufrj Sep 2007 - Oct 2008Rio De Janeiro, BrazilConsulted on IT Service Management (ITSM) practices, improving IT service delivery and management processes for academic and enterprise environments.
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Business AnalystNtt Data Brasil Oct 2006 - Sep 2007Rio De Janeiro, BrazilAnalyzed and defined business processes for IT service improvements, contributing to enhanced efficiency and customer satisfaction in service delivery.
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Relationship Marketing AnalystItaú Unibanco Jan 2006 - Oct 2006São Paulo Area, BrazilParticipated in a prestigious trainee program, gaining insights into relationship marketing strategies and improving customer engagement and retention. -
Customer Service Assurance InternShell Sep 2004 - Dec 2005Rio De Janeiro, BrazilSupported customer service operations, ensuring high standards of service assurance and contributing to the development of customer satisfaction strategies.
Fernando Moreira Skills
Fernando Moreira Education Details
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Production Engineering
Frequently Asked Questions about Fernando Moreira
What company does Fernando Moreira work for?
Fernando Moreira works for Donanfer Digital Consulting
What is Fernando Moreira's role at the current company?
Fernando Moreira's current role is Product Manager | Innovation | Artificial Intelligence | Project Manager | Customer Experience | Certified Scrum Product Owner | Digital Transformation.
What is Fernando Moreira's email address?
Fernando Moreira's email address is fe****@****ail.com
What schools did Fernando Moreira attend?
Fernando Moreira attended Universidade Federal Fluminense.
What are some of Fernando Moreira's interests?
Fernando Moreira has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture.
What skills is Fernando Moreira known for?
Fernando Moreira has skills like Pmo, Business Analysis, Business Process, Project Management, Team Leadership, Process Improvement, It Management, It Service Management, Pmbok, Telecommunications, Business Intelligence, Ms Project.
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