Fernando Moreira

Fernando Moreira Email and Phone Number

Product Manager | Innovation | Artificial Intelligence | Project Manager | Customer Experience | Certified Scrum Product Owner | Digital Transformation @ Donanfer Digital Consulting
Fernando Moreira's Location
Rio de Janeiro, Rio de Janeiro, Brazil, Brazil
Fernando Moreira's Contact Details

Fernando Moreira personal email

About Fernando Moreira

As a forward-thinking professional with a critical eye for improvement and a passion for innovation, I am driven by the desire to build solutions that not only address current needs but also anticipate future challenges. With over 18 years of experience across Product Management, Project Management, and Business Consulting, my career is defined by a relentless pursuit of excellence in creating products and solutions that enhance the customer journey and foster meaningful relationships between businesses and their clientele.My journey through industries such as IT Services and Consulting, Energy, Telecommunications, Banking, and Retail has endowed me with a comprehensive understanding of the business-IT nexus. This experience has been instrumental in developing a holistic approach to product management, blending strategic vision with technical expertise to spearhead initiatives that drive digital transformation, enhance service delivery, and optimize operational efficiency.I thrive in environments that challenge the status quo, leveraging my skills in Agile methodologies, PMO implementation, and IT service management to lead multidisciplinary teams towards achieving groundbreaking innovations. My expertise extends to mastering tools and technologies such as SAP, Salesforce, Marketing Cloud, and Power BI, ensuring that the solutions we develop are not only visionary but also practical and scalable.I am on the lookout for opportunities that will allow me to contribute my wealth of knowledge and my innovative spirit to projects that aim to make a significant impact on the way we live and work. Let's connect and explore how we can create the future together.Fernando Silva da Costa Moreirafernando.costamoreira@hotmail.com+55 21 98184 8786

Fernando Moreira's Current Company Details
Donanfer Digital Consulting

Donanfer Digital Consulting

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Product Manager | Innovation | Artificial Intelligence | Project Manager | Customer Experience | Certified Scrum Product Owner | Digital Transformation
Fernando Moreira Work Experience Details
  • Donanfer Digital Consulting
    Gerente De Projetos
    Donanfer Digital Consulting Sep 2020 - Present
    Rio De Janeiro, Brazil
    Spearheaded digital product management, driving digital transformation with a focus on scalable, customer-centric solutions.Enhanced business intelligence and customer engagement through strategic integration of ERP, CRM, and E-commerce platforms.
  • Totvs
    Agile Master / Project Manager
    Totvs Nov 2021 - Jan 2023
    São Paulo, Brazil
    Directed Agile teams in delivering ERP solutions, significantly enhancing operational efficiency and customer satisfaction in the Brazilian agriculture sector.
  • Enel
    Senior Product Manager
    Enel Mar 2019 - Aug 2020
    Niterói, Rio De Janeiro, Brasil
    Led the optimization of customer journey in billing and service delivery, significantly improving customer satisfaction metrics.Developed and executed strategic product roadmaps, leveraging Salesforce Marketing Cloud, to successfully recover significant customer debt, showcasing expertise in data-driven product management and financial acumen.
  • Enel
    Senior It Project Manager
    Enel Nov 2018 - Mar 2019
    Niterói, Rio De Janeiro, Brasil
    Founded the PMO, standardizing methodologies and tools that streamlined project delivery. Led risk statistical modeling projects, achieving MR$7 million in operational savings.
  • Ntt Data Brasil
    It Project Manager
    Ntt Data Brasil Mar 2012 - Mar 2014
    Rio De Janeiro Area, Brazil
    Spearheaded IT and business alignment, driving process improvements, service quality enhancements, and strategic project leadership across diverse industries.
  • Ntt Data Brasil
    Senior Business Consultant
    Ntt Data Brasil Mar 2009 - Feb 2012
    Rio De Janeiro, Brazil
    Facilitated the integration of technology solutions with business objectives, ensuring operational excellence and sustained growth.
  • Coppe / Gpi - Ufrj
    It Management Consultant
    Coppe / Gpi - Ufrj Sep 2007 - Oct 2008
    Rio De Janeiro, Brazil
    Consulted on IT Service Management (ITSM) practices, improving IT service delivery and management processes for academic and enterprise environments.
  • Ntt Data Brasil
    Business Analyst
    Ntt Data Brasil Oct 2006 - Sep 2007
    Rio De Janeiro, Brazil
    Analyzed and defined business processes for IT service improvements, contributing to enhanced efficiency and customer satisfaction in service delivery.
  • Itaú Unibanco
    Relationship Marketing Analyst
    Itaú Unibanco Jan 2006 - Oct 2006
    São Paulo Area, Brazil
    Participated in a prestigious trainee program, gaining insights into relationship marketing strategies and improving customer engagement and retention.
  • Shell
    Customer Service Assurance Intern
    Shell Sep 2004 - Dec 2005
    Rio De Janeiro, Brazil
    Supported customer service operations, ensuring high standards of service assurance and contributing to the development of customer satisfaction strategies.

Fernando Moreira Skills

Pmo Business Analysis Business Process Project Management Team Leadership Process Improvement It Management It Service Management Pmbok Telecommunications Business Intelligence Ms Project Operating Systems Business Strategy Strategic Planning Management Consulting Consultancy Business Process Improvement Microsoft Excel Pmp Outsourcing Project Management Body Of Knowledge Project Planning Microsoft Project Erp Project Portfolio Management It Strategy Project Management Office Microsoft Office Enterprise Resource Planning Requirements Analysis Business Management Consulting Customer Relationship Management Dos Team Management Planning Start Ups Business Process Design Excel Visio Innovation Management Problem Solving People Management English Portuguese Itil Presentations Crm Key Performance Indicators

Fernando Moreira Education Details

Frequently Asked Questions about Fernando Moreira

What company does Fernando Moreira work for?

Fernando Moreira works for Donanfer Digital Consulting

What is Fernando Moreira's role at the current company?

Fernando Moreira's current role is Product Manager | Innovation | Artificial Intelligence | Project Manager | Customer Experience | Certified Scrum Product Owner | Digital Transformation.

What is Fernando Moreira's email address?

Fernando Moreira's email address is fe****@****ail.com

What schools did Fernando Moreira attend?

Fernando Moreira attended Universidade Federal Fluminense.

What are some of Fernando Moreira's interests?

Fernando Moreira has interest in Children, Civil Rights And Social Action, Politics, Environment, Education, Poverty Alleviation, Human Rights, Animal Welfare, Arts And Culture.

What skills is Fernando Moreira known for?

Fernando Moreira has skills like Pmo, Business Analysis, Business Process, Project Management, Team Leadership, Process Improvement, It Management, It Service Management, Pmbok, Telecommunications, Business Intelligence, Ms Project.

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