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Fernando Willemann Email & Phone Number
Líder de equipe de serviços técnicos
at
RapidAI
1 work email found
@rapidai.com
4 phones found area 473, 479, and 799
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Líder de equipe de serviços técnicos
Location
Jaraguá Do Sul, Santa Catarina, Brazil
Company size
Who is Fernando Willemann? Overview
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Quick answer
Fernando Willemann is listed as Líder de equipe de serviços técnicos at RapidAI, a with 259 employees, based in Jaraguá Do Sul, Santa Catarina, Brazil. AeroLeads shows a work email signal at rapidai.com, phone signal with area code 473, 479, 799, and a matched LinkedIn profile for Fernando Willemann.
Fernando Willemann previously worked as Technical Services Lead at Rapidai and Senior Technical Services Specialist at Rapidai. Fernando Willemann holds Mba, Governança Em Tic from Sustentare Escola De Negócios.
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Email format at RapidAI
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{last}@rapidai.com
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Profile bio
About Fernando Willemann
Over 15 years of IT experience in several types of segments such education, financial, manufacturing, services and agribusiness, and operations, including advanced support, specialized consulting, complex projects and document development (technical, commercial and educational).Strong technical background in IT infrastructure components such computer networks (LAN/WLAN/WAN/Internet), servers operating systems (Windows/Linux), security (VPN/Firewalls). Knowledge in SQL database systems (MySQL, PostgreSQL, Oracle)Currently improving my knowledge on DevOps culture and technologies, Cloud (AWS, Azure, GCP) and Python.Always working to merge technical and soft skills such organization, analytical, problem-solving, communication, leadership, management and emotional intelligence to deliver the best value to the company.
Listed skills include Vpn, Sistemas Operacionais, Tecnologias Cisco, Tcp/Ip, and 43 others.
Current workplace
Fernando Willemann's current company
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Rapidai
13 roles
Fernando Willemann work experience
A career timeline built from the work history available for this profile.
Technical Services Lead
Current
Nov 2022 - Present
Senior Technical Services Specialist
Apr 2022 - Nov 2022
Technical Services Specialist
Working in RapidAI's Global Technical Services team, carrying out software implementation, upgrade and level 1 technical support of RapidAI's software suite for customers worldwide, as part of a global support team operation that is available 24/7.Respond direct customer demands received by phone, email and Salesforce platform for both level 1 service requests and incidents.Plan and perform software suite implementation and upgrades according to the best practices to ensure low impact in the customer operation.
Sep 2020 - Apr 2022
Partner
Pegadas Pet Store
Responsible to define business strategy and follow general management aspects.
Apr 2012 - Mar 2022
Instructor
Senai/Sc - Serviço Nacional De Aprendizagem Industrial
I have been working as an instructor teaching about Linux Operating Systems and Linux Network Services (DNS, DHCP, Printing, File Systems, VPN, E-Mail and web). Knowledge in Linux Distributions such CentOS, Red Hat, Debian and Ubuntu.I also teach elementary disciplines such basic computing and Microsoft Excel from basic to advanced courses.
Feb 2013 - Nov 2021
Senior Support Analyst
Working at IT Infrastructure Team to ensure business operation and continuity, being responsible for advanced support and provide new solutions to Enterprise Network (LAN/WAN), virtualization environment (Microsoft), Terminal Services, Windows and Linux Servers, Storage Systems, ERP Infrastructure, Security Program and Monitoring Systems.Advanced support for Aruba, Microsoft, Oracle and Palo Alto technologies, working with partners and vendor support teams to solve complex issues.Development and management of complex IT projects:- Refresh of the Enterprise Network for Headquarter and 12 branche spread across various states in Brazil - Network desgin and implementation of Aruba devices, including 60 switches (core and access), HPE IMC NMS software and Aruba Clearpass NAC solution.- Migration to Oracle Database Cloud at Customer Solution- Evaluating CRM solution- Citrix Virtual Application and Virtual Desktop solutionsSupport IT Management with technical and soft skills helping to achieve company's objectives.
Jun 2016 - Sep 2020
Network Infrastructure Analyst
Working at Global Network Infrastructure Team, developing and leading projects involving Cisco Converged Networks for company Headquarter and all worldwide branches.International experiences working on projects in person at Mexico, Portugal, France, Belgium, England and Netherlands, implementing wired and wireless networks and IP Telephony systems. I also implemented projects remotely for USA, Austria, China and India branches.Advanced support for Cisco LAN, WLAN, WAN, Data Center and IP Telephony technologies, working with partners and vendor support teams to solve complex issues.Strong growth of knowledge in IP Telephony solutions as well as network infrastructure architecture of a global company
Mar 2012 - Apr 2016
Network And Security Specialist
Conduct of pre-sales, project design and implementation of network infrastructure involving LAN, WLAN, WAN and firewalls for customers.Consulting and advanced support for customers on network infrastructure and security, running diagnosis and throubleshooting in complex environments.
May 2011 - Mar 2012
Network Analyst
Conduct technical processes of pre-sales, consulting, project design and implementation, and advanced support for customer's network infrastructure (LAN, WLAN, WAN, Firewall, IP Surveillance), working with Cisco, Extreme and D-Link Business technologiesProvide training to internal N1/N2 support teams about security and computer networks solutions.
Sep 2009 - May 2011
Técnico De Redes
Atuação em pré-venda, projeto, implantação e pós-venda de soluções comerciais de alto nível:- Segurança de e-mail e web: Cisco IronPort Systems- QoS em redes de computadores: Allot Communications- Gerência de redes de computadores: ManageEngineAtuação em projetos de infra-estrutura de LAN, WLAN, WAN, segurança (firewall, IPS, VPN), bem como serviços de análise de infra-estrutura de rede e tráfego.Conquistas:Grande experiência adquirida em treinamentos das soluções abordadas, bem como nos projetos implementados. Proatividade na busca de informações sobre a melhor forma de implantação dos projetos em que estive envolvido.Experiência adquirida em treinamentos: Cisco Advanced Security (ASA, NAC, IPS, CSA), Cisco IronPort, Sophos Anti-virus, ProofPoint, entre outros.Participações em projetos envolvendo soluções de diversos fabricantes como Cisco, 3Com, D-Link, IronPort, Allot Communications, ManageEngine/AdventNet, possibilitando uma ampla visão das tecnologias disponíveis para o mercado, bem como a avaliação da melhor solução conforme as necessidades do cliente.Crescimento em experiência no relacionamento interpessoal, através de contato com clientes corporativos e governo, bem como ótimo networking em eventos, cursos e workshops em Florianópolis, Curitiba e São Paulo.Obtenção das Certificações Cisco IronPort Certified Security Professional (CICSP) nas plataformas de E-Mail e Web
Jul 2008 - Sep 2009
Analista De Suporte
Unicred Florianópolis
Atuação na equipe de T.I. prestando suporte à infra-estrutura de rede e computadores da empresa, bem como as aplicações e banco de dados utilizados pelos sistemas da empresa. Organização da infraestrutura física da rede e intervenções nos servidores locais quando necessário. Criação e alteração de permissões de usuários em servidores de ambiente Novell.Participação em análises de projetos internos relacionados à T.I. da empresa, influenciando na tomada de decisões.Conquistas:Grande crescimento pessoal e profissional pela responsabilidade em analisar dados em projetos internos, bem como administrar informações sigilosas de caráter financeiro dos cooperados. Aprimoramento da experiência no relacionamento interpessoal.
Nov 2007 - Jul 2008
Administrador De Rede
Oab/Caasc
Responsabilidades na administração de Servidores Windows 2003 (Arquivos, Windows Terminal Service, Active Directory, DNS, Wins, Rotinas de Backup) e Servidores Linux Slackware (Proxy, Firewall, VPN). Suporte a hardware e software, instalação e manutenção da infra-estrutura. Planejamentos e decisões referentes à área de TI da empresa.Conquistas:Grande crescimento pessoal e profissional no que diz respeito à responsabilidade de administração de toda a Estrutura de TI, tais como o planejamento, a tomada de decisões e gerência do Departamento de TI, respondendo diretamente para a Presidência da Empresa.Crescimento em experiência no relacionamento interpessoal e negociação.
Mar 2006 - Nov 2007
Team & coworkers
Colleagues at RapidAI
Other employees you can reach at rapidai.com. View company contacts for 259 employees →
CJ
Charlotte J.
Colleague at RapidaiBarcelona, Catalonia, Spain
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SP
Soudipta Pinik
Colleague at RapidaiBengaluru, Karnataka, India
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KB
Kalashree Bidarkar
Colleague at RapidaiMumbai, Maharashtra, India
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MR
Mukund Raj S T
Colleague at RapidaiBengaluru, Karnataka, India
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JK
Joshua Kelly
Colleague at RapidaiGreater Seattle Area, United States
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SK
Song K.
Colleague at RapidaiDenver, Colorado, United States
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TK
Toby Kent
Colleague at RapidaiUnited Kingdom
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IM
Ian Mclelland, Mba, Bsn, Rn
Colleague at RapidaiSanta Barbara, California, United States
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AR
Audrey Rettke
Colleague at RapidaiPortland, Oregon, United States
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KS
Kierra Schau
Colleague at RapidaiSpring Hill, Florida, United States
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Charlotte J.
Colleague at RapidaiBarcelona, Catalonia, Spain
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SP
Soudipta Pinik
Colleague at RapidaiBengaluru, Karnataka, India
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KB
Kalashree Bidarkar
Colleague at RapidaiMumbai, Maharashtra, India
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MR
Mukund Raj S T
Colleague at RapidaiBengaluru, Karnataka, India
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JK
Joshua Kelly
Colleague at RapidaiGreater Seattle Area, United States
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SK
Song K.
Colleague at RapidaiDenver, Colorado, United States
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TK
Toby Kent
Colleague at RapidaiUnited Kingdom
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IM
Ian Mclelland, Mba, Bsn, Rn
Colleague at RapidaiSanta Barbara, California, United States
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AR
Audrey Rettke
Colleague at RapidaiPortland, Oregon, United States
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KS
Kierra Schau
Colleague at RapidaiSpring Hill, Florida, United States
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4 education records
Fernando Willemann education
Mba, Governança Em Tic
Sustentare Escola De Negócios
Tecnólogo Em Redes De Computadores, System, Networking, And Lan/Wan Management/Manager
Faculdade Senai/Sc - Ctai Florianópolis
Cisco Certified Network Associate, Routing & Switching
Cisco Networking Academy - Senai/Sc - Ctai Florianópolis
Técnico Em Informática Com Habilitação Em Redes De Computadores, System, Networking, And Lan/Wan Management/Manager
Senai/Sc - Jaraguá Do Sul
FAQ
Frequently asked questions about Fernando Willemann
Quick answers generated from the profile data available on this page.
What company does Fernando Willemann work for?
Fernando Willemann works for RapidAI.
What is Fernando Willemann's role at RapidAI?
Fernando Willemann is listed as Líder de equipe de serviços técnicos at RapidAI.
What is Fernando Willemann's email address?
AeroLeads has found 1 work email signal at @rapidai.com for Fernando Willemann at RapidAI.
What is Fernando Willemann's phone number?
AeroLeads has found 4 phone signal(s) with area code 473, 479, 799 for Fernando Willemann at RapidAI.
Where is Fernando Willemann based?
Fernando Willemann is based in Jaraguá Do Sul, Santa Catarina, Brazil while working with RapidAI.
What companies has Fernando Willemann worked for?
Fernando Willemann has worked for Rapidai, Pegadas Pet Store, Senai/Sc - Serviço Nacional De Aprendizagem Industrial, Urbano Agroindustrial Ltda, and Weg.
Who are Fernando Willemann's colleagues at RapidAI?
Fernando Willemann's colleagues at RapidAI include Charlotte J., Soudipta Pinik, Kalashree Bidarkar, Mukund Raj S T, and Joshua Kelly.
How can I contact Fernando Willemann?
You can use AeroLeads to view verified contact signals for Fernando Willemann at RapidAI, including work email, phone, and LinkedIn data when available.
What schools did Fernando Willemann attend?
Fernando Willemann holds Mba, Governança Em Tic from Sustentare Escola De Negócios.
What skills is Fernando Willemann known for?
Fernando Willemann is listed with skills including Vpn, Sistemas Operacionais, Tecnologias Cisco, Tcp/Ip, Lan Switching, Routing, Ip, and Networking.
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