It Manager
CurrentI lead, train and motivate my team of IT professionals to ensure exceptional performance and continuous development, as well as develop and implement technology strategies that support business objectives and promote competitiveness.In conjunction with the Infrastructure, ERP(iRen / SAP S/4 hana) and development teams, as well as Production, engineering and management, I oversee the successful execution of IT projects, from conception to implementation, ensuring that deadlines and budget are met.Establish and maintain data and system security protocols to protect confidential information and ensure regulatory compliance.IT budget and resources, identifying opportunities to improve efficiency and reduce costs aligned with evaluation and recommendations of emerging technology solutions that drive efficiency, innovation and competitiveness.Oversee technical support for employees, ensuring 98% SLA compliance resolution and a high level of user satisfaction.