Feroz Memon

Feroz Memon Email and Phone Number

General Manager - West @ Aster Technologies Pvt Ltd
france
Feroz Memon's Location
Thane, Maharashtra, India, India
Feroz Memon's Contact Details

Feroz Memon work email

Feroz Memon personal email

About Feroz Memon

Seeking challenging assignments in Installation, Service Operations/ Customer Service / People Management with an organization of high repute; Location Preference: Mumbai.Took charge of markets in Installation of Commercial Kitchen Setup, Service Operations for Commercial kitchen equipments. Experience of developing procedures, service standards for business excellence. Distinction of handling Customer Service in Commercial Kitchens Equipment's. Acquired exposure to managing Service Operations for equipments and Refrigeration Industry Commercial Kitchens & Refrigeration Equipments. A keen strategist and a dynamic go getter with expertise in managing independent operations. Heading teams involved in setting out quality standards for various operational areas; ensuring a high-quality customer experience while adhering to the SLA's and work processes.Specialties: Monitoring the overall functioning of business operations, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.

Feroz Memon's Current Company Details
Aster Technologies Pvt Ltd

Aster Technologies Pvt Ltd

View
General Manager - West
france
Website:
asterindia.com
Employees:
46
Feroz Memon Work Experience Details
  • Aster Technologies Pvt Ltd
    Regional General Manager
    Aster Technologies Pvt Ltd Aug 2011 - Present
    Mumbai, Maharashtra, India
  • Aster Technologies Pvt Ltd
    Manager Service - West Region
    Aster Technologies Pvt Ltd Aug 2011 - Oct 2022
    Mumbai - India
    1. Handling Installation of Kitchen Fire Suppression System in 5 Star Hotels.2. Generating inquiry for Service Examination of Fire Suppression System in Hotels and Restaurants.3. Strategic Planing, including business plan & sales strategy development for generating after sales AMC.4. Handling Installation for full kitchen setup as per layouts.5. Responsible for after Sales Service to generate revenue.6. Minimizing breakdown call by proper planing of… Show more 1. Handling Installation of Kitchen Fire Suppression System in 5 Star Hotels.2. Generating inquiry for Service Examination of Fire Suppression System in Hotels and Restaurants.3. Strategic Planing, including business plan & sales strategy development for generating after sales AMC.4. Handling Installation for full kitchen setup as per layouts.5. Responsible for after Sales Service to generate revenue.6. Minimizing breakdown call by proper planing of Preventive Maintenance schedule.7. Responsible for managing Spares inventory for West Region for warranty claims or breakdown calls. Show less
  • Western Refeigeration Pvt Ltd
    Asst Manager - Service
    Western Refeigeration Pvt Ltd Dec 2010 - Jul 2011
    Directing and Handling Customer Service Operations for Commercial Kitchen Equipments Pan India.Handling PAN India MIS for Service Calls and managing the minimiun Breakdown time of the equipment.Cordinating with OEM for Warranty claims.Cordinating with Branches for Spares Management to handle critical complaints of equipments.Generating new clients under AMC contract.Clients handled Yum Restuarants, Subway, Domino's Pizza and Five Star Hotel for Kitchen… Show more Directing and Handling Customer Service Operations for Commercial Kitchen Equipments Pan India.Handling PAN India MIS for Service Calls and managing the minimiun Breakdown time of the equipment.Cordinating with OEM for Warranty claims.Cordinating with Branches for Spares Management to handle critical complaints of equipments.Generating new clients under AMC contract.Clients handled Yum Restuarants, Subway, Domino's Pizza and Five Star Hotel for Kitchen Equipments and many more... Show less
  • Empire Industries Limited
    Operations Manager
    Empire Industries Limited Mar 2007 - Dec 2010
    Grabbit offers a wide range of completely automatic vending machines for FOOD and NON FOOD segments. Grabbit had installed Vending Machines in corporate offices and in Malls with non food category in Mumbai.
  • Western Airconditioning & Refrigetration Pvt Ltd
    Service Enginer - Operations
    Western Airconditioning & Refrigetration Pvt Ltd May 2005 - Mar 2007
    Worked as Engineer Service Operation for M/s Western Air Conditioning & Refrigeration Pvt. Ltd. Bhandup since May 2005 to Sep 2006. The company was a sole provider for the Kitchen Equipments, Vending Machine and Refrigeration equipments to numerous Multinational ventures currently doing business in India
  • Fregio Conserva Allana Ltd
    Service Engg
    Fregio Conserva Allana Ltd Mar 2003 - May 2005
    Worked as Junior Maintenance Engineer in Rendering Plant for M/s. Fregio-Conserva Allana Ltd., Zaheerabad for 2 ½ years. All equipments were from Alfa Laval Denmark.

Feroz Memon Skills

Customer Service Management Customer Satisfaction Team Management Negotiation Team Building Operations Management Time Management Vendor Management Key Account Management Food Customer Relations Team Leadership Account Management

Feroz Memon Education Details

Frequently Asked Questions about Feroz Memon

What company does Feroz Memon work for?

Feroz Memon works for Aster Technologies Pvt Ltd

What is Feroz Memon's role at the current company?

Feroz Memon's current role is General Manager - West.

What is Feroz Memon's email address?

Feroz Memon's email address is me****@****ail.com

What schools did Feroz Memon attend?

Feroz Memon attended Welingkar Institute Of Management, Tsit - Hubli, Dav College - Bhandup, New Model English High School - Mumbra.

What skills is Feroz Memon known for?

Feroz Memon has skills like Customer Service, Management, Customer Satisfaction, Team Management, Negotiation, Team Building, Operations Management, Time Management, Vendor Management, Key Account Management, Food, Customer Relations.

Who are Feroz Memon's colleagues?

Feroz Memon's colleagues are Kitchen Fire Kaila, Chavvi Sharma, Rajiv Sharma, Chand Ram, Balbir Singh, Saurabh Saxena (09958987326), Dinesh Bhardwaj.

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