Feroz Memon work email
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Feroz Memon personal email
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Seeking challenging assignments in Installation, Service Operations/ Customer Service / People Management with an organization of high repute; Location Preference: Mumbai.Took charge of markets in Installation of Commercial Kitchen Setup, Service Operations for Commercial kitchen equipments. Experience of developing procedures, service standards for business excellence. Distinction of handling Customer Service in Commercial Kitchens Equipment's. Acquired exposure to managing Service Operations for equipments and Refrigeration Industry Commercial Kitchens & Refrigeration Equipments. A keen strategist and a dynamic go getter with expertise in managing independent operations. Heading teams involved in setting out quality standards for various operational areas; ensuring a high-quality customer experience while adhering to the SLA's and work processes.Specialties: Monitoring the overall functioning of business operations, identifying improvement areas and implementing adequate measures to maximize customer satisfaction level.
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Regional General ManagerAster Technologies Pvt Ltd Aug 2011 - PresentMumbai, Maharashtra, India -
Manager Service - West RegionAster Technologies Pvt Ltd Aug 2011 - Oct 2022Mumbai - India1. Handling Installation of Kitchen Fire Suppression System in 5 Star Hotels.2. Generating inquiry for Service Examination of Fire Suppression System in Hotels and Restaurants.3. Strategic Planing, including business plan & sales strategy development for generating after sales AMC.4. Handling Installation for full kitchen setup as per layouts.5. Responsible for after Sales Service to generate revenue.6. Minimizing breakdown call by proper planing of… Show more 1. Handling Installation of Kitchen Fire Suppression System in 5 Star Hotels.2. Generating inquiry for Service Examination of Fire Suppression System in Hotels and Restaurants.3. Strategic Planing, including business plan & sales strategy development for generating after sales AMC.4. Handling Installation for full kitchen setup as per layouts.5. Responsible for after Sales Service to generate revenue.6. Minimizing breakdown call by proper planing of Preventive Maintenance schedule.7. Responsible for managing Spares inventory for West Region for warranty claims or breakdown calls. Show less -
Asst Manager - ServiceWestern Refeigeration Pvt Ltd Dec 2010 - Jul 2011Directing and Handling Customer Service Operations for Commercial Kitchen Equipments Pan India.Handling PAN India MIS for Service Calls and managing the minimiun Breakdown time of the equipment.Cordinating with OEM for Warranty claims.Cordinating with Branches for Spares Management to handle critical complaints of equipments.Generating new clients under AMC contract.Clients handled Yum Restuarants, Subway, Domino's Pizza and Five Star Hotel for Kitchen… Show more Directing and Handling Customer Service Operations for Commercial Kitchen Equipments Pan India.Handling PAN India MIS for Service Calls and managing the minimiun Breakdown time of the equipment.Cordinating with OEM for Warranty claims.Cordinating with Branches for Spares Management to handle critical complaints of equipments.Generating new clients under AMC contract.Clients handled Yum Restuarants, Subway, Domino's Pizza and Five Star Hotel for Kitchen Equipments and many more... Show less -
Operations ManagerEmpire Industries Limited Mar 2007 - Dec 2010Grabbit offers a wide range of completely automatic vending machines for FOOD and NON FOOD segments. Grabbit had installed Vending Machines in corporate offices and in Malls with non food category in Mumbai.
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Service Enginer - OperationsWestern Airconditioning & Refrigetration Pvt Ltd May 2005 - Mar 2007Worked as Engineer Service Operation for M/s Western Air Conditioning & Refrigeration Pvt. Ltd. Bhandup since May 2005 to Sep 2006. The company was a sole provider for the Kitchen Equipments, Vending Machine and Refrigeration equipments to numerous Multinational ventures currently doing business in India
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Service EnggFregio Conserva Allana Ltd Mar 2003 - May 2005Worked as Junior Maintenance Engineer in Rendering Plant for M/s. Fregio-Conserva Allana Ltd., Zaheerabad for 2 ½ years. All equipments were from Alfa Laval Denmark.
Feroz Memon Skills
Feroz Memon Education Details
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Operations -
Tsit - HubliMechanical -
Dav College - BhandupSceince -
New Model English High School - MumbraEnglish
Frequently Asked Questions about Feroz Memon
What company does Feroz Memon work for?
Feroz Memon works for Aster Technologies Pvt Ltd
What is Feroz Memon's role at the current company?
Feroz Memon's current role is General Manager - West.
What is Feroz Memon's email address?
Feroz Memon's email address is me****@****ail.com
What schools did Feroz Memon attend?
Feroz Memon attended Welingkar Institute Of Management, Tsit - Hubli, Dav College - Bhandup, New Model English High School - Mumbra.
What skills is Feroz Memon known for?
Feroz Memon has skills like Customer Service, Management, Customer Satisfaction, Team Management, Negotiation, Team Building, Operations Management, Time Management, Vendor Management, Key Account Management, Food, Customer Relations.
Who are Feroz Memon's colleagues?
Feroz Memon's colleagues are Kitchen Fire Kaila, Chavvi Sharma, Rajiv Sharma, Chand Ram, Balbir Singh, Saurabh Saxena (09958987326), Dinesh Bhardwaj.
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