Ferras Mohssen Email & Phone Number

Markham, On, Ca

Whitchurch-Stouffville, Ontario, Canada

- Engaging with residents on their doorsteps to inform them of our Fibre Build plans in their area.- Gooing door-to-door and liaising with the community on all aspects to explain the construction process and being an ambassador for telMAX out in the field.- Communicating with residents and businesses and working with them to identify solutions for any pre, during and post construction process questions they may have.Working with other members of the team to manage enquiries as required.Establish and maintain strong relationships with the community.Coordinate and conduct community outreach activities to promote the brand and its objectives.Organize and deliver tailored information sessions and briefings.Act as a liaison between the community, project team, and external stakeholders to ensure effective communication and collaboration.Maintaining accurate records of community engagement activities and consultations.Prepare and submit regular reports on community feedback and project progress.

- Read and verified utility records- Scheduling and coordinating underground locate verification activities- Acted as the point of contact for internal and external clients- Wrote and distribute emails, correspondence memos, letters, faxes and forms- Liaised with executive and senior administrative assistants to handle requests and queries from senior managers- Assisted in the preparation of regularly scheduled reports- Created and presentes reports in a professional manner- Provided additional administrative support as required- Efficiently handled a large volume of emails and calls

Doha, Qatar

- Performed research on current benchmark trends and audience preferences- Designed and implemented social media strategy to align with business goals- Set specific objectives and report on ROI- Collaborated with other teams, like marketing, sales and customer service to ensure brand consistency- Communicated with followers, respond to queries in a timely manner and monitor customer reviews- Oversaw social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout)

Quebec, Canada

Provide engaging text, image and video content for social media accountsRespond to comments and customer queries in a timely mannerCoordinate with Marketing, PR and Communications teams to ensure brand consistencyMonitor and report on feedback and online reviews

- Planned and executed digital marketing, and social media campaigns- Maintained social media presence of the brand- Measured and reported performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)- Identified trends and insights, and optimized spend and performance based on the insights- Brainstorm new and creative growth strategies- Network with potential hires through professional groups on social media- Collaborate with hiring managers to set qualification criteria for future employees- Create and publish job ads in various portals- Screen resumes and job applications- Collaborate with internal teams to create landing pages and optimize user experience- Collaborated with agencies and other vendor partners to achieve company goals

Doha, Qatar

- Research audience preferences and discover current trends- Create engaging text and content- Design posts to sustain readers’ curiosity and create buzz around new products- Stay up-to-date with changes in all social platforms ensuring maximum effectiveness- Train co-workers to use social media in a cohesive and beneficial way- Facilitate online conversations with customers and respond to queries- Report on online reviews and feedback from customers - Develop an optimal posting schedule, considering web traffic and customer engagement metrics- Oversee social media accounts’ layout

Beirut District, Lebanon

Designing and implementing with managing director a B2B social media strategy to target and acquire new clients, brands, and agenciesDesigning and implementing with managing director a B2C social media strategy to strengthen the brand image and its influence on the communityCollaborating with creative director and artists to gather all sorts of content for social media Communicating with followers and incorporating the brand into social mediaSuggesting and implementing innovative features to develop brand awareness

Beirut District, Lebanon

- Plan and execute all digital marketing, including marketing database, email,and social media - Design, build and maintain social media presence- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)- Identify trends and insights, and optimize spend and performance based on the insights- Brainstorm new and creative growth strategies- Plan, execute, and measure experiments and conversion tests- Instrument conversion points and optimize user funnels- Collaborate with agencies and other vendor partners- Evaluate emerging technologies. Provide thought leadership and perspective for adoption where appropriate

Qatar

• Work with clients to create a social media strategy that collaborates with marketing, PR and advertising campaigns, research top influencers, competitors, and trends in clients’ industries.• Create timely and engaging content optimized for platform used and intended audience.• Monitor sites for customer service opportunities and initiate conversations on behalf of the client.• Analyze and report social media actions on a monthly basis for successes and new opportunities.• Create engaging and professional visuals that reflect client and their brand (Customize social media pages (ex. Facebook, Twitter, Google+, YouTube), develop supporting offline collateral, create original content, etc).• Stay current with social media trends and tools – includes attending networking and educational events, reading blogs, and listening to podcasts.• Continue to refine and define social marketing process.

Doha, Qatar

- Support Project Management activities- Provide regular daily\weekly project updates related to various accounts that are assigned to you- Compiles project status reports, coordinates project schedules, manages project meetings, and identifies and resolves technical problems.- Coordinates project activities and ensures all project phases are documented appropriately.- Identifies and analyzes systems requirements and defines project scope, requirements, and deliverables.- Provide timely and accurate feedback to client requests Perform final project activities, such as closing project documentation and archiving appropriate records.- Prepare client deliverables that meet a high professional standard.- Project Tracking-request status updates from team and update project managers- Track and provide delivery information to clients.- Work with Project Management team and Developers in order to resolve client inquiries. - Deliver trainings to client on how to best utilize the system. - Prepare monthly usage reports for various clients- Assist in digital & social media marketing projects- Devising and implementing digital marketing strategies and campaigns

Qatar

-Going through newswires and press releases – editing and publishing them on the CMS -Working with the Marketing Manager and Digital Lead, devising and implementing digital marketing strategies and campaigns in line with marketing plans utilizing a range of techniques -Managing and implementing the social media strategy for the company -Monitoring and reporting on effectiveness of online marketing campaigns; tracking conversion rates and suggesting improvements to the website; measuring performance of all digital marketing campaigns, and assessing against goals -Maintaining effective internal communications to ensure that all relevant company functions are kept informed of digital marketing objectives; assisting with new product launches -Analyzing potential strategic partner relationships for bq marketing -Coordinating digital marketing campaigns with sales activities -Being abreast of competitor’s digital activities -Reviewing new technologies and keeping the company at the forefront of developments in digital marketing - Managing the social media platforms of the magazine-Attending events and exhibitions -Gathering inputs for bq magazine for editorial as required - Network with potential hires through professional groups on social media- Collaborate with hiring managers to set qualification criteria for future employees- Create and publish job ads in various portals- Screen resumes and job applications-Any other related duties as determined by the editors

Business Adminstration- Marketing

Activities and Societies: debate club

Education record

Education record

Education record

Education record

Education record

Activities and Societies: football team