Erika Ferrell Email & Phone Number

- Developed & implemented process workflows to achieve maximum project management efficiency by collaborating with production teams within the organization.- Assist various C-Suite level leadership teams to complete administrative functions and organization to achieve their business needs. Including email, calendar, and travel management for individuals.

Atlanta, GA, US

Cincinnati, OH, US

- Led an interdepartmental team to complete assigned digital projects on time, to specifications, and with accuracy and efficiency. - Outlined the tasks involved in the project, communicated timelines to project teams, and delegated assignments accordingly. - Began leading full project teams after 3 months of hiring date. Launched a project team tasked.

Cincinnati, OH, US

- Within 1 month of training, led large and complex marketing projects, consisting of 25+ print components, and ensured quality products were delivered on time and within budget using proven planning and organizational skills. - After 6 months of hiring, assigned with the larger scale analytical projects, customer pricing/impact analysis, and competitive.

Chattanooga, TN, US

- Promoted to managing the printing of high priority mail merged and 2D barcoded marketing materials for Creative Services department using Print Shop Mail and Solimar programs within 1 year.- Collaborated on quality and scheduling with Communications, Print Services, Mail/Fulfillment, and IT to produce all customer facing material for members belonging to.

- Served as the sole account manager over life and health insurance and annuity applications by interacting with clients and variable data on a daily basis, while maintaining client confidentiality.- Used problem solving skills to research and determine customer concerns with products, carriers, and general questions. Developed a workflow for customer.

- Joined an independent retail sales team to expand my experience in evaluating, developing, and implementing business process measurement systems and dashboards. - Established new structures through the use of creativity and innovation management within 1 sales year. - Introduced key performance measurements for management to utilize and analyze sales.

- Ensure that the restaurant operates efficiently and profitably while maintaining the reputation and ethos of the Monen restaurants. - Used strategic planning and day-to-day management activities to coordinate a smooth running shift in an ever-changing environment. Keeping the mindset of the staff to have the customer’s needs always fulfilled and excited.

Anaheim, CA, US

- Promoted to Interim Store Manager after 9 months of hiring to lead a top 200 store in the company, consisting of $1.5M in sales/annually. - Collaborated with team to develop operational processes and a consistent brand voice through providing creative concepts. - Used creative thinking and communication skills to develop a customer service selling.

Lexington, KY, US

- Taught introduction to merchandising as a stand-alone instructor. - Responsible for selecting text book, developing syllabus and curriculum, and guiding students through their introductory course into the merchandising program. - Presented topics to students in a creative fashion and engaged student interaction through various techniques.

Master Of Arts (M.A.), Consumer Merchandising/Retailing Management

Bachelor'S Degree, General Sales, Merchandising And Related Marketing Operations