Virgilio Ferrer
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Virgilio Ferrer Email & Phone Number

Operations Manager at Concentrix
Location: Calabarzon, Philippines, Philippines 9 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Operations Manager
Location
Calabarzon, Philippines, Philippines
Company size

Who is Virgilio Ferrer? Overview

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Quick answer

Virgilio Ferrer is listed as Operations Manager at Concentrix, a company with 174924 employees, based in Calabarzon, Philippines, Philippines. AeroLeads shows a matched LinkedIn profile for Virgilio Ferrer.

Virgilio Ferrer previously worked as Associate Sales Manager at Tableau and Senior Customer Renewal Manager at Tableau. Virgilio Ferrer holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Rizal Technological University.

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Email format at Concentrix

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Concentrix

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Profile bio

About Virgilio Ferrer

An experienced and outgoing customer care professional with 10 years of practice with Sales, Technical Support, and Billing. Highly efficient in building trust and establishing rapport with the client; seeking to leverage my Interpersonal, Technical and Professional expertise to benefits the goals of the company.After being a renewal sales manager of Career Builder, Salesforce and Currently of Tableau, I've learned Managing a portfolio of accounts to achieve long-term success, Set and track sales account targets, aligned with company objectives, Resolves conflicts and provide solutions to customers in a timely manner and Handling Small Medium Business and end to end process.• Handling Small Medium Business and end to end process.• Providing a solution to the customer that will help their business for their upcoming renewal• Own the renewal process cycle, from developing a strategy to building relationships with key stakeholders to negotiation and contracting• Making sure that the customer will get the most return on their investment.• A point of contact of all customers with regards to all account management and services matters.• Forecast the Accounts from 30 to 120 days renewals. • Manages and Contacts all the customers from 30 days to 120 Days Renewals • Collaborate with the team for possible growth for Accounts• Assist the customers/clients from Choosing the products/services suits to their needs and budget, Signing the contracts, activating the services and assisting them with every challenge or issue to provide good customer experience. • Maintain and Report Accurate Forecast. Discover and identify upsell/cross-sell opportunities during contract renewal to maximize customer growth• Escalate whenever appropriate to help resolve customer concerns. • Managing 80 to 100 accounts in a month and Conducting trainings which is part of my role as Senior Customer Success Manager.• Conducting training for Salesforce and tableau Process and How to navigate the tools• Associate Sales Manager I handle 10 Renewal managers and I also handle the Training team. The Territory I handle is SMB with 79.5% Renewal Rate Target, CMT with 81% Renewal Rate Target, Public Sector with 75% Renewal Rate Target, and Partner Reseller/ Partner Sourced with 66% Renewal Rate Target.I manage the day to day operations of the team. ensuring the team is staff and SLA commitments are met. Managing Recruiting, Coaching, Objective settings, and Performance monitoring of sales Representative Attending meeting with the client to build relationships with the existing accounts

Current workplace

Virgilio Ferrer's current company

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Concentrix
Concentrix
Operations Manager
Calabarzon, Philippines
Website
Employees
174924
AeroLeads page
9 roles

Virgilio Ferrer work experience

A career timeline built from the work history available for this profile.

Operations Manager

Calabarzon, Philippines

Associate Sales Manager

Current
May 2023 - Present

Senior Customer Renewal Manager

Oct 2019 - Jan 2024

Customer Success Manager

Oct 2019 - Jan 2024

Technical Support Specialist

Philippines

May 2016 - Oct 2019

Samsung Technical Specialist

May 2017 - Aug 2018

Technical Support And Sales

May 2013 - Nov 2015
Team & coworkers

Colleagues at Concentrix

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3 education records

Virgilio Ferrer education

FAQ

Frequently asked questions about Virgilio Ferrer

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What company does Virgilio Ferrer work for?

Virgilio Ferrer works for Concentrix.

What is Virgilio Ferrer's role at Concentrix?

Virgilio Ferrer is listed as Operations Manager at Concentrix.

Where is Virgilio Ferrer based?

Virgilio Ferrer is based in Calabarzon, Philippines, Philippines while working with Concentrix.

What companies has Virgilio Ferrer worked for?

Virgilio Ferrer has worked for Concentrix, Tableau, Salesforce, Careerbuilder Sourcing Solutions, and Samsung Electronics.

Who are Virgilio Ferrer's colleagues at Concentrix?

Virgilio Ferrer's colleagues at Concentrix include Anita Pritesh Lunkad Lunkad, Ravi Chauhan, Jordy Gutierrez Salazar, Duy Le, and Liza De La Fuente.

How can I contact Virgilio Ferrer?

You can use AeroLeads to view verified contact signals for Virgilio Ferrer at Concentrix, including work email, phone, and LinkedIn data when available.

What schools did Virgilio Ferrer attend?

Virgilio Ferrer holds Bachelor'S Degree, Electrical, Electronics And Communications Engineering from Rizal Technological University.

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