Fernando Salinas Email & Phone Number

Houston, Tx, Us

Houston, Tx, Us

Springfield, Mo, Us

Eden Prairie, Minnesota, Us

• Azure Administrator – create, configure and deploy infrastructure, applications, environments and resources. Manage VMs, Storage, Networking, AAD. • O365 Global Administrator supporting 800+ users; Manage entire Office 365 Suite: Exchange, Teams, Skype, OneDrive, SharePoint, Azure AD, Security and Compliance.• Maintain, troubleshoot and provide technical support to physical and virtual Windows servers: 2008/2012/2016 OSs. Familiar with AD/DNS/DHCP/GPOs/HyperV/Print/File services. • Manage all aspects of the System Center Configuration Manager (SCCM) infrastructure. Review logs, workstation patching and application packaging, configuration and deployment.• Interface with customers, vendors, and other technical staff to analyze business and technical requirements relating to the Systems, Network and Cloud Infrastructure.• Create and maintain existing technical and procedural documentation. Change and Incident Management; control the lifecycle of internal IT Service changes and incidents with minimal business impact. • Provide Executive Support with a high level of professionalism, flexibility and discretion.

San Leandro, Ca, Us

• Administer Microsoft 365 services and configuration for 200+ users, creating and managing users, assigning licenses; perform Exchange administration, including distribution lists and email forwarding. • Govern Egnyte, company’s cloud-based file sharing system; create new users, designate groups and roles assignment, and oversee all data accessed and shared. • Manage mobile device purchases, tracking, and configuration, ensuring successful data transfers, email setup, and manage Android and iOS devices utilizing MobileIron.• Remotely monitor and manage availability and performance of all network devices using SolarWinds and Cisco Meraki.• Provide guidance and assist users with successfully connecting to Citrix environment; clear hung sessions.• Encrypt laptops to secure company’s data and employees’ information, removing encryption and updating passwords as needed.• Establish and update Active Directory accounts by creating, updating, and removing accounts as needed; manage assets and security group policies. • Configure, deploy, and troubleshoot desktops, printers, fax machines, scanners, and VoIP equipment, ensuring effective installation.

Houston, Texas, Us

• Partnered with internal and external parties to provide seamless support and solutions for 300+ building personnel and deliver ongoing support for 30+ clients. • Resolved 20+ tickets daily utilizing Service Desk system; coordinate with all levels within organization to systematically troubleshoot, diagnose, & repair hardware and software issues onsite or remotely.• Managed and trained new IT Technicians, developing capabilities in troubleshooting and ticket resolution through hands-on coaching and guidance. Recommended educational resources for career development, increasing responsibilities based on mastery. • Deployed Office 365 software package to 300+ machines and verified installation for company-wide upgrade; resulted in 100% success rate.• Deploy updates, software, and services to all computers on company network utilizing System Center Configuration Manager (SCCM).• Served as Lotus Notes Administrator to create, configure, and archive mailboxes for 1,000 + Houston-area employees, delivering specialized Tier 2 technical support as needed.• Executed backup jobs in Symantec’s data storage, creating tapes and sending to secure, off-site location. Recalled tapes from storage and upload into network as requested by leadership.• Maintained conference room systems for daily and executive meetings, providing support for video conferences, phone calls, projectors, and additional conference equipment.

Randolph Afb, Tx, Us

Falls Church, Virginia, Us