Mba, Msc Fernando Sánchez Email & Phone Number

Montreal

Helping organizations to accelerate the path from insight to action with student and employee feedback solutions.

Montreal, Quebec, Canada

Sales and Operations value streams analysis. Sales performance analytics. Technology implementation.

Montreal, Canada Area

As part of my role, I'm responsible for customer facing implementation and consultation projects, either for Corporations or Higher Education institutions using the Blue family products and services. At Explorance, we work hand on hand with our customers towards a value added solutions delivery for effective quality insight collection from their feedback programs in order to make timely and factual decisions for teaching, learning and services experience improvement.

Montreal, Canada Area

As part of my role, I supported the implementation of processes and company wide cloud systems to improve eXplorance’s revenue and profit through maximized efficiency, effectiveness, and customer satisfaction. Solutions that had implemented include Salesforce and integrations with HubSpot. Administered Workfront, the online project portfolio management and managed a team responsible for supporting prpcesses automation and company's day to day operations.

Montreal, Canada Area

Management: project portfolio and field consulting team.Field services business plan development.Facilitator and project manager for:- corporate 360 evaluations - higher education course evaluations.

Montreal, Canada Area

Professional services for enterprise-wide feedback management implementation. Responsible for client's information gathering, analysis and implementation of web based surveys, online course evaluations, automated 360 degree feedback reviews and implementation of technology components supporting the adoption of simplified performance appraisals to any feedback management processes.

- Build new partners network w/big-four consulting firms. - Manage customer acquisition & care in Mexico, Costa Rica, Guatemala, Caribbean and Venezuela. - Responsible for the business agenda during commercial missions in Mexico and Canada when meeting with partners and prospects as well as public sessions for product demonstration.- Ability to navigate through complex organizations (multiple stakeholders from C-level to cross-functional involvement).

Leading the BP modeling, analysis and improvement effort for a BPM proof of concept involving - BPM Strategy and Design phases.

In charge of company's expansion project in the Southeast of México (sales & operations). Business Analyst for internal projects including financial assesment and recommendation of brand new technology initiatives.

Managed a project for operations audit to monitor financial risks in about 1,000 branches in México and Central-America (Azteca Bank and Elektra Retail stores).

Consultant, mentor and professional trainer of IBM Rational in Mexico and Costa Rica. Coached business analysts for Requirements discipline (Use Case, RequisitePro & UML). Leaded Automated Testing adoption projects.

Patterns definition, analysis, diagnose, coordination and execution of large-scale web software projects in USA and Mexico for allocation logistics and marketing areas at VW & Audi of America.

Analyst, designer, programmer, tester and trainer of about 20 systems in client/server platforms to support critical mission processes across 45 branches of Grupo Casa Autrey.

Mba, Business Administration

Activities and Societies: Debate team of Future Leaders Speak: Initiatives for figthing corruption (World Bank Institute). Participated.

Ms, Computer Science

Activities and Societies: Ran a collaborative project CONACYT-UDLAP called BIDACI (digital library that holds computer science.

Bachelor'S Degree, Computer Systems Analysis