Ferzeen Anis Email & Phone Number

Melbourne, Vic, Au

As an advisor, agile coach, scrum master, trainer, facilitator, and professional and personal development coach, I help people, teams and leaders develop and nurture a growth mindset in order to better navigate and respond to complexity. I co-design and implement tailored agility practices, workshops, brown bags and a broad range of training to uplift people’s capabilities as leaders and as practitioners.I coach teams to self-manage, improve collaboration, reduce friction in decision-making, gain a shared understanding of intent, and focus on continuously improving their products, their processes and themselves. I develop and support complete training programs and self-organising communities of practices, to establish continuous learning and improvement cultures within organisations.My past clients have included the Victorian Department of Education, Australian Red Cross, ALC Training, General Assembly, Kolmeo, Deutsche Bank and Oxfam Australia.I also work directly with entrepreneurs, leaders, and managers to help them achieve their vision and the develop their business and their teams.Currently, I'm assisting the founders and leaders at North to achieve their mission to create conditions for high performance, the CEO and leaders at Positive Moods empower themselves and their psychologists to deliver care to clients across Australia under the NDIS, and the founder Alix Dunn and her team to bring change for socio-technological teams. I also regularly deliver Professional Scrum certified courses publicly as well as to private clients.

I am licenced to offer the following courses accredited by scrum.org:Applied Professional Scrum (APS)Professional Scrum Master (PSM)Professional Scrum Master II (PSMII)Professional Scrum Product Owner (PSPO)Professional Scrum with Kanban (PSK)Professional Agile Leadership Essentials (PAL-E)Professional Scrum with User Experience (PSU)Each course provides all attendees the opportunity to be accredited in the relevant globally recognised scrum.org certifications.Feel free to message me directly with your specific scrum training needs.

Singapore

As a change agent for fostering growth mindsets and enterprise wide agility, I worked with established companies and clients across diverse industries, to help them adopt agile ways of working, become more innovative, more responsive to changes, build high performing teams, scale agile practices at enterprise levels, and develop leadership skills and capability for agility. My clients included Bank of Singapore, AIA Malaysia and Singapore, Singtel and Standard Chartered Bank.

 Agile coach and scrum master in multi-team environments, tailoring the formation of teams, driving a continuous improvement culture, design thinking practices and uplifting agile capabilities Development and facilitation of training in the Elabor8 Academy as well as on client sites in agile methodologies including Agile Fundamentals, Scrum, SAFe, Kanban and Product Management  Hands-on coaching for leadership, management, product owners and development teams  Reducing cost of delay through practitioner coaching of product ownership, and tailoring prioritization frameworks for the team in accordance to strategy Tailored implementation of agile methodologies including Scrum, Kanban, LeSS and SAFe to drive transformation in technology and in business areas, both at team and at portfolio levels My clients included ME Bank, Australia Post, ANZ Bank, Online Education Services, The University of Melbourne, and the Department of Home Affairs.

Financial Crime Services- Implementation of agile practices to improve the performance a BAU systems and data maintenance and uplift team- Coaching and guiding the integration of a systems transformation program team to work with the BAU systems and teams- Improving data quality, performing systems and impact analysis, and designing data management and sharing solutions for a broad range of transformative initiatives across Financial Crime Services and the enterprise. - Business and data analysis for projects including Australian Financial Crime Exchange, AML Reforms, New Payments Platform, Common Reporting Standards and Financial Crimes Systems Transformation, - Product design and deployment of a new workflow tool for Ongoing Customer Due Diligence (JIRA Service Desk) - Embedding proactive risk management framework and practices in the business

Continuing to work on Internet Banking and Mobile Internet Banking initiatives as per my previous role, I broadened my responsibilities to include the following:- With more technical knowledge acting as a bridge between functional business units and the development team- Supporting product owners and delivery leads in maintaining the product backlog and scheduling future releases- Ensuring effective implementation of agile practices, roles and responsibilities- Coordinating and facilitating agile ceremonies- Developing training content and facilitating training sessions in Agile methodologies

Extensive agile business analysis services for the requirements analysis, solution design, software development and delivery of various digital banking applications and services. - Eliciting business requirements from a variety of sources - Documenting user stories (on JIRA) with clarity, detail and technical specifications - Increasing technical knowledge of systems and processes to help design and improve desktop applications and browsers, mobile applications and smart watches - Participation in agile ceremonies including ideas workshops, sprint planning, prioritisation, estimation, daily standups, kick-offs, walkthroughs, development, testing, restrospectives and showcases

Rotation 1: Business AnalystProject: NextGenRotation 2: Operations Analyst Operational Risk and Compliance - Product, Markets and Support Units Rotation 3: Data Quality AnalystSystems and Data Services - Financial Crime Services

Using key knowledge of legal practices of Fines Victoria, assisted a wide variety of callers with strategies and next steps to deal with infringements, orders and warrants.

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