What an amazing product.

Former InFlight Team Leader and InFlight Air Transportation Supervisor. Trainee and Trainer. Certified MedAire Instructor and Qualified CPR, First Aid and AED Instructor and Trainee. Hired as part of the groundbreaking Cadre Group 1 of 10 hired to help start up the InFlight Department. Participated in Proving Runs trained by FAA Cabin Safety Inspectors and InFlight Directors and Executive Trainers. Assisted with various positions throughout the company. Acting: Receptionist. Administrative Assistant to Accounts Payable & Receivable & Finance Departments. Assisted with projects in Guest Care, (Customer Service Resolution). Assisted with Crew Scheduling Department for InFlight Crew members. (Pilots and Flight Attendants) with Sabre program. Participated in various programs and focus groups created to Encourage and Motivate, Train new Flight Attendants after initial training. Trainee in Safety and Security policy and procedures.

International Charter Flight Attendant and InFlight Service Manager for World Airways. Seattle (SEA & IAD) Washington-Dulles Airport Based. Most of my flying assignments were for the Department of Defense for US Military, Sports Charters and many AD-HOC Non-Scheduled flying. Moving The US Military Troops and Families during the Iraq War 2002-2006. Safety and Security Trainee. InFlight Service Manager Program Trainee and Trainer. As a InFlight Service Manager, supervised 8-12 crew members per flight and passenger loads of 50-400 per flight. Primary job duties to ensure safety for all crew and passenger onboard per flight. Maintain Flight Deck Safety and Communications per company and FAA Government & FAR (Federal Aviation Regulations) Customs and Borders knowledge, Safety of Crew members traveling in and out various Countries. Effective and Excellent written and verbal skills whether writing to Department Leaders, preparing any Incident Reports onboard, Trainee Reports and or any legal documentations required by the company. Maintain all safety rules and safety sensitive information and when required private communications as my role as a InFlight Service Manager. Trainee and Trainer of Evacuation policies and procedures which are annually reviewed and demonstrated in every re-qualification class. (Re-current Training)

Initially hired as a Ticket Agent in 2000. Worked at SFO Ticket Counter. Handled mostly baggage check in and ticket sales. Reservations. Payments and Boarding Passes. (Prior to 9/11/2001) Responsible for safety and security issues at the gate prior to boarding. Fun and exciting customer service skills. Public Announcements. Assisting with Accommodations for Passengers with Special Needs. Pre-boarding assistance. Unaccompanied Minors. Trained to operate Jet-bridge for arriving and departing flights. Checked bags at the gate ensuring all bags were A positive, passenger bag match (PPBM). In June of 2001 I was hired as a Flight Attendant at Southwest. Primary duties to ensure safety of all crew members and flight deck. Maintain effective communication with passengers and crew, utilizing my training and customer service skills to create a enjoyable flying experience. Trained and passed all Evacuation and Policy procedures. First Aid Trained and CPR, AED Qualified.