Frank Esparza

Frank Esparza Email and Phone Number

Establishing Contact Centers For Top Companies Seeking Nearshore Competitive Advantages. @ Call Center Services International
Frank Esparza's Location
San Diego, California, United States, United States
Frank Esparza's Contact Details
About Frank Esparza

Frank Esparza has over 25 years of successful Sales and Marketing experience in various B2B industries. He currently is part-owner and VP of Sales and Marketing for Call Center Services International (CCSI), a nearshore Contact Center solution with over 3,000 employees, annual revenues of $100 million, and 7 contact center locations within Mexico. Under his leadership, CCSI has realized 15% year-over-year sales growth. CCSI has continued to provide its U.S. Clients with a successful nearshore model for deploying additional Contact Center and Back Office workforce resources.He has also held sales and management positions with Pitney Bowes, Steton Technology Group, Corporate Express, and The Walter Karl Group working with top clients such as Marriott International, Bank of New York, MCI Woldcom, AON Insurance, Cornell Hospital, Wendy’s Restaurant Group and many others.Frank holds a Master’s degree in Computer Information Systems, and a Bachelor’s degree in Business and Marketing from Pace University in White Plains, New York. He has also held volunteer leadership positions with The Boy Scout of America and The Church of Jesus Christ of Latter-Day Saints.

Frank Esparza's Current Company Details
Call Center Services International

Call Center Services International

View
Establishing Contact Centers For Top Companies Seeking Nearshore Competitive Advantages.
Frank Esparza Work Experience Details
  • Call Center Services International
    Vp Of Sales And Marketing; Executive Board
    Call Center Services International Mar 2010 - Present
    San Diego, California, Us
    Specialists In Establishing Contact Centers In Mexico.Call Center Services International (CCSI) specializes in establishing Call Centers for Top Companies seeking Competitive Advantages. We feature State-of-the-Art Centers located in Mexico and Work-From-Home (WFH) programs within North America.Request Pricing! 📞 (877) 399-3419www.ccsi.comSOC 2 CertifiedISO/IEC 20000-1:2011 CertifiedPCI CompliantHIPAA CompliantExpertise:- Debt Collection- Loan Servicing- Customer Service- BPO Services- QA / Call Monitoring- IT Support- Software Development
  • Steton Technology Group
    Sr. Business Development Manager
    Steton Technology Group Oct 2005 - Feb 2010
    Salt Lake City, Ut, Us
    Frank most recently served as the Sr. Director of Business Development for Steton Technology Group, a global leader in enterprise level quality management software.
  • Dj Angel Productions
    Disk Jockey And Owner
    Dj Angel Productions Jan 1989 - Jan 2000
    DJ extraordinaire performing at 1000's of Events and Weddings in my career... Loved the music and the thrill of keeping a crowd dancing!!!

Frank Esparza Skills

Leadership New Business Development Sales Management Customer Service Sales Strategic Planning Business Development Management Team Leadership Call Centers Marketing Business Process Improvement Marketing Strategy Contact Centers Customer Relationship Management Customer Relations Team Building Crm Account Management Process Improvement Nearshore Client Relations Sales And Marketing Cost Savings Cost Reduction Client Services Sales Process Sales Presentations Business Development Programs Business Model Development

Frank Esparza Education Details

  • Pace University, Ny
    Pace University, Ny
    Marketing And Information Systems
  • Peekskill Hs, Ny
    Peekskill Hs, Ny
    General Studies

Frequently Asked Questions about Frank Esparza

What company does Frank Esparza work for?

Frank Esparza works for Call Center Services International

What is Frank Esparza's role at the current company?

Frank Esparza's current role is Establishing Contact Centers For Top Companies Seeking Nearshore Competitive Advantages..

What is Frank Esparza's email address?

Frank Esparza's email address is fr****@****ton.com

What is Frank Esparza's direct phone number?

Frank Esparza's direct phone number is +5266423*****

What schools did Frank Esparza attend?

Frank Esparza attended Pace University, Ny, Peekskill Hs, Ny.

What skills is Frank Esparza known for?

Frank Esparza has skills like Leadership, New Business Development, Sales Management, Customer Service, Sales, Strategic Planning, Business Development, Management, Team Leadership, Call Centers, Marketing, Business Process Improvement.

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