Frank Esparza has over 25 years of successful Sales and Marketing experience in various B2B industries. He currently is part-owner and VP of Sales and Marketing for Call Center Services International (CCSI), a nearshore Contact Center solution with over 3,000 employees, annual revenues of $100 million, and 7 contact center locations within Mexico. Under his leadership, CCSI has realized 15% year-over-year sales growth. CCSI has continued to provide its U.S. Clients with a successful nearshore model for deploying additional Contact Center and Back Office workforce resources.He has also held sales and management positions with Pitney Bowes, Steton Technology Group, Corporate Express, and The Walter Karl Group working with top clients such as Marriott International, Bank of New York, MCI Woldcom, AON Insurance, Cornell Hospital, Wendy’s Restaurant Group and many others.Frank holds a Master’s degree in Computer Information Systems, and a Bachelor’s degree in Business and Marketing from Pace University in White Plains, New York. He has also held volunteer leadership positions with The Boy Scout of America and The Church of Jesus Christ of Latter-Day Saints.
Listed skills include Leadership, New Business Development, Sales Management, Customer Service, and 26 others.
