User Experience Consultant
Jul 2022 - Nov 2022
AeroLeads people directory · profile
Frank Sullivan Email & Phone Number
UX Strategy & Practice
1 work email found
@ge.com
1 phone found area 504
LinkedIn matched
✓ Verified Jun 2026
4 data sources
Profile completeness 86%
Role
UX Strategy & Practice
Location
New Orleans, Louisiana, United States
Who is Frank Sullivan? Overview
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Quick answer
Frank Sullivan is listed as UX Strategy & Practice based in New Orleans, Louisiana, United States. AeroLeads shows a work email signal at ge.com, phone signal with area code 504, and a matched LinkedIn profile for Frank Sullivan.
Frank Sullivan previously worked as User Experience Consultant at Edf Renewables North America and Staff UX Design Researcher at Ge Healthcare. Frank Sullivan holds Ms, Technical And Scientific Communication from Miami University.
Company email context
Email format at ge.com
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{first}.{last}@ge.com
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Profile bio
About Frank Sullivan
UX Professional with extensive experience in research and design spanning diverse industries, user groups, and roles. Always advocating for the user’s point of view, I am skilled at keeping teams focused on what matters in product design. My primary skills are in User Experience, Usability Testing, User-Centered Design, Agile methodologies, Strategy, Wireframes, Web Applications. Please note that I am looking for remote work; I am not interested in relocation.Portfolio available by request.
Listed skills include User Experience, Usability Testing, User Centered Design, User Research, and 40 others.
8 roles · 29 years
Frank Sullivan work experience
A career timeline built from the work history available for this profile.
Staff Ux Design Researcher
Jun 2018 - Jul 2019
Sr. Ux Design Researcher
- I built a foundational usability research practice for the Predix platform group, enabling product teams to generate behavioral insights to fuel iterations and track UX metrics for IIoT applications in a wide variety.
- Scaled the research by defining a consistent process and training product teams on it.
- Coached diverse teams on how to apply the method for actionable results.
- Grew the program from 1 to 20+ studies/year.
Nov 2015 - May 2018
User Experience Lead
- Provide UX strategy, research & design support to Agile delivery teams in GE's New Orleans Technology Center.Led UX strategy to modernize a financial management application into an online, audit-able process:
- Reduced process cycle times through user research-based task flow optimization.
- Designed a simplified interaction model to make the UI consistent across multiple features within the application to reduce the learning curve and improve task efficiency.Partnered with process leaders & UX peers to.
- Clarified working relationships of business analysts, developers, and UX designers on Agile teams.
- How Agile user stories can be derived from user research findings to populate the product backlog.
- How results from usability studies can be applied to backlog refinement & prioritization.
Sep 2014 - Oct 2015
Usability Consultant
Independent Contractor
Conducted usability research for The Data Center (formerly the Greater New Orleans Community Data Center). The Data Center provides independent research & analysis of social, economic, and environmental problems facing Southeast Louisiana. My role (as an independent contractor) was to plan & conduct usability research to improve usability of The Data.
Jul 2014 - Sep 2014
User Experience Lead
- Provided UX leadership, research & design support for a variety of projects at Cisco. From user research to UX architecture, I worked closely with business and technical analysts and UX colleagues to deliver.
- Design user interactions that balance business goals, technical capabilities, and user needs, revising business processes and defining new technical capabilities where appropriate.
- Prototype designs for evaluation, comparison, and user testing.
- Plan and execute user research to describe user behavior, user goals, and design requirements of global Cisco partners and customers.
- Work with business and technical leads to drive research findings and design requirements into product development.
- Coordinate UX activities with peer UX groups.
Mar 2000 - Oct 2013
Usability Engineer
Support interface design activities in Microsoft Office through empirical research and user-centered design techniques. Identified and helped program management resolve usability problems with interaction models in Microsoft Word 95, 97, and 2000. Designed and conducted competitive analyses, lab, and field research to support design of Microsoft.
Mar 1997 - Mar 2000
Usability Engineer
1997 - 2000
~3 yrs
2 education records
Frank Sullivan education
Ms, Technical And Scientific Communication
Miami University
Ba, English
Cleveland State University
FAQ
Frequently asked questions about Frank Sullivan
Quick answers generated from the profile data available on this page.
What is Frank Sullivan's role at their current company?
Frank Sullivan is listed as UX Strategy & Practice.
What is Frank Sullivan's email address?
AeroLeads has found 1 work email signal at @ge.com for Frank Sullivan.
What is Frank Sullivan's phone number?
AeroLeads has found 1 phone signal(s) with area code 504 for Frank Sullivan.
Where is Frank Sullivan based?
Frank Sullivan is based in New Orleans, Louisiana, United States.
What companies has Frank Sullivan worked for?
Frank Sullivan has worked for Edf Renewables North America, Ge Healthcare, Ge Digital, Ge Capital, and Independent Contractor.
How can I contact Frank Sullivan?
You can use AeroLeads to view verified contact signals for Frank Sullivan, including work email, phone, and LinkedIn data when available.
What schools did Frank Sullivan attend?
Frank Sullivan holds Ms, Technical And Scientific Communication from Miami University.
What skills is Frank Sullivan known for?
Frank Sullivan is listed with skills including User Experience, Usability Testing, User Centered Design, User Research, User Interface Design, Interaction Design, Usability, and Information Architecture.
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