Building Service and Configuration Knowledge System (SCKS)- Improving Collaboration by aligning organization and processes - Spreading knowledge about SCKS and its layers- Guide and support different teams to define applications, their IT Assets and relationships with eachother- Centralizing and presenting SCKS and IT assets for the use of processes like Event Management, Business Continuity, Audit, etc. - Transforming SCKS from reactive to proactive perspective in organizational approach, service and marketing management and strategical decision making.

Responsible with many phases of Software Development Life Cycle such as; Requirement Elicitation, Process Flow Modelling, Functional Analysis and documentation, Software Testing, preparing reports (msSql, SSRS, and Oracle), Test Automation (UFT, Selenium), customer support and maintenance of productionExperienced both waterfall and agile methodology in different roles (product owner and team member)

Business and HR Consulting

Worked in great variety of duties like cost control, customer relationship management, marketing activities, exhibition planning and executing, etc.

Specialized in Strategy Building and Management, Performance Management and Bonus Systems, and Process Management. Worked in different projects also include Change Management,Job Evaluation, Job Description and Procedures.Participated trainings in related subjects.