Fey D'Alessandro Email & Phone Number

St. Louis, Mo, Us

United States

Farmington

Answers chat and provides information and assistance to customers. Troubleshoots and determines appropriate solution. Operates computer for contact, data, and records. Resolves issues on the first contact whenever possible and schedules technician when needed. Completes, processes and maintains applicable records.

Troubleshoot research and analyze customer problems with installation, billing, service upgrades/downgrades and disconnects. Maintain broad knowledge of products, pricing, promotions, procedures, and systems. Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Provide answers and/or advice to customers based on their particular requirements and customer profile.

Grapevine, Tx

Implement lesson plans as directed that fulfill the requirements of district’s curriculum program. Present subject matter according to guidelines established by Texas Education Agency, board policies, administrative regulations, and instructions provided by the absent teacher. Utilize appropriate classroom management techniques to create a classroom environment conducive to learning and appropriate for the physical, social, and emotional development of students. Use effective communication skills to present information accurately and clearly. Compile, maintain, and file all physical and computerized reports, records, and other documents required.

Teaches students effectively in assigned classes and maintains office hours for student consultation. Participates in the evaluation of the instructional process and uses innovative strategies to continually improve learning. Maintains accurate and complete course records. Participates in student advising and registration. Utilizes technology (including Powerpoint, Excel, Blackboard, Word) to facilitate learning and to access data, maintain records, generate reports, and communicate with others.

Master Of Science (Ms), Geology/Earth Science, General

Activities and Societies: University Choir, Newman Center, C. L. Dake, Quadrangle Hall Association, Residence Hall Association

Bachelor Of Science (Bs), Geology/Earth Science, General

Activities and Societies: University Choir, New Student Mentor, New Student Orientation, Quadrangle Hall Association, Newman Center.