Feya (Fangyan) Weng Email & Phone Number

Pasadena, CA, US

Beverly Hills, California

• Was rated as “Top 10 Style Advisors” of the day over 100 times and achieved $2.48 million of sales within one year, exceeding assigned sales goal by 470%.
• Was rated as “Top 5 Style Advisors” of the month over 6 times and achieved $120k on Salesfloor and online store.
• Was rated as top 1 new account opener (opened 86 store credit cards in 7 months) to build long-term sales relationship between the company and clients.
• Strengthened customer relationships with clients in diversity of nationalities, personalities and fashion styles, and provided professional and customized advice to meet different individual’s needs.
• Actively and constantly boosted the client book (currently has over 1,800 active and loyal customers connected) by posting and updating new arrivals on social media and writing fashion blogs.
• Managed to fulfill multiple requests, orders, shipping and post-sales support for different customers at the same time with effective and efficient organization techniques in a timely manner.

Greater Atlanta Area

• Led the team to develop corporation opportunities with local business through direct walk-in, phone calls, and networking
• Set up meetings with clients to identify their needs and planned the solution (achieved 75% customer acquisition)
• Utilized service introduction session including product demonstration, answering questions, and price negotiation
• Developed digital marketing operation strategies including posting timeline arrangement, content plans, promotion/event activities, and follow up work with clients.
• Created social media content, promotion videos, project campaigns, email newsletters, and website pages with professional software and tools
• Conducted email marketing by using MailChimp with up to 30% open rate.

Tuscaloosa, Alabama Area

• Created surveys for both Premier comfort club clients and employees by using Qualtrics
• Analyzed and reported feedback data about Premier’s comfort club to marketing manager
• Updated monthly emails to deliver the newest information and exclusive offers to club members
• Designed social media content, door hangers, and brochures with Adobe Creative Suite
• Drafted customer loyalty program proposal and actively interacted with comfort club members
• Analyzed and summarized feedback data about Premier’s loyalty club to the marketing manager

Remote Online Work

• Increased over 50 members and 1,000+ followers for the fitness club
• Planned and created related content and pictures for a fitness club on the WeChat public platform
• Published daily updates content and interacted with target audience to get feedbacks effectively
• Explored and Developed potential clients for the club, and maintained the customer relationships through email, phone call, WeChat message, and social media

Master Of Science - Ms, Marketing

Bachelor Of Commerce (B.Com.) 2012-2016, Marketing/Marketing Management, General