Fadel Fakih Email & Phone Number

Dora, Lebanon

Achrafieh, Beirut Governorate, Lebanon

Lebanon

Beirut District, Lebanon

• Planned and implemented Heartland Alliance International - Lebanon Monitoring & Evaluation strategy. This involved creating M&E tools, and synthesizing, analyzing and validating quantitative and qualitative data, including undertaking regular field visits to support M&E activities and monitor its implementation. • Built the capacity and provided technical assistance to project and partner staff on implementing project-based Design, Monitoring, Evaluation, and Learning, besides ensuring compliance the organizations’ as well as donor’s rules and requirements. In addition, built knowledge and skills of staff and partners in logical frameworks, data collection, data analysis and result-oriented programming. • Assisted in program development, which included drafting project proposals, results framework, budgets, narratives, and M&E plans. Additionally, worked on cultivating and establishing relations with potential donors and partners. • Prepared internal and external project reporting, including monthly and quarterly project updates, and developed M&E plans and narrative during the proposal development process. Additionally, managed the development of M&E plans and implemented the daily/weekly/monthly work plan while monitoring partner staff M&E officers and ensuring M&E activities are integrated into project designs and sufficiently budgeted for.

Dubai, United Arab Emirates

• Managed and developed two regional statistics projects, Urban Transport Account and Mobility in Cities Database, through a strict monitoring and evaluation plan to meet short deadlines already set. This involved designing the action plan, conducting desktop research and regional visits to collect and validate data, and draft an evaluation report, 2015 MENA Transport Report. • Provided consultations and directions for the 2016 MENA Transport Report. • Organized, implemented, and marketed UITP training and knowledge development activities, including a capacity building training in collaboration with the World Bank Group. • Established new participatory research methods with UITP members to further understand their needs and tackle it, such as creating online surveys.

Beirut, Lebanon

• Prepared donor’s report by providing graphic and narrative explanation of data collected by a team of staff, volunteers, and interns that I have trained. • Achieved successful outcomes beyond indicators set by donors, which involved making critical decisions based on the compiled and analyzed data.• Developed the M&E department’s action plan; Created and evaluated assessments and surveys; and was in charge of team training and recruitment.• Collaborated on projects with the Lebanese Ministry of Education and Higher Education (MEHE) and United Nations International Child Fund (UNICEF), which involved providing data, evaluation, and critical feedback from the field.

Beirut District, Lebanon

• Managed Green Line Transportation, Green Spaces, and Solid Waste Management campaigns on a social and political level. • Established and led the National Coalition of Public Transport “NCST,” which involved leading public transport lobbying and awareness campaigns along with other NGOs, which contributed to the legislation of a new Lebanese traffic law. This also involved organizing workshops for the coalition’s members to build a platform for the coalition to stand on. • Drafted donor’s semi-annual and annual narrative report. • Enhanced the visibility of the organization by conducting media interviews to keep a high profile of the NGO, and promoted Green Line and its campaigns across media and social media platforms.• Obtained funding for the Zero Waste Campaign from UNDP, through which Green Line successfully worked with outlets in one of Beirut’s main touristic hubs on managing waste based on environmental standards. • Organized workshops, seminars, and conferences for stakeholders, partners, civil society networks and activists, to tackle environmental and social issues. • Established and directed Green Line’s volunteers group consisting of 28 active members.

Beirut District, Lebanon

• Analyzed and validated Greenpeace’s database. Additionally, synthesized and analyzed data, and drafted reports accordingly. • Conducted capacity-building workshops for Greenpeace’s team on data collection.• Maintained a low attrition rate for Green Peace’s members. • Supervised Green Peace’s data collection and entry process.

Beirut District, Lebanon

• Maintained a high number of successful appointments.• Achieved and exceeded targets in certain periods.• Maintained a punctual and strict schedule.

Beirut District, Lebanon

• Achieved remarkable results in various telemarketing programs.• Modified the bonus system to meet the standards of the organization without neglecting the motivation of the telemarketers and the pick-up officer.• Created highly appreciated customer approach for the telemarketers.

Beirut District, Lebanon

• Provided guidance for the DD team members.• Played a major role in creating a highly advanced bonus system, which was appreciated by the peers.• Exposed ability to take charge when senior colleagues are away or on vacation.• Assisted in recruiting personnel when required. • Identified problems before taking effects.• Followed up on the incomplete receipts to increase the team’s average constantly.• Worked with the DD coordinator on lowering attrition figures.• Assisted the DD coordinator to achieve the DD team targets.

Beirut District, Lebanon

• High number of successful meetings that lead to a high level of sales revenue.• Managed strong customer relationship to ensure that customer’s needs are recognized and met.• Constantly followed up with clients to make sure they are fully satisfied and maintained.• Maintained an excellent image of the company within the market.• Provided a special treatment for the big accounts.• Planned approaching companies before two or three months of their business needs.• Received recognition by the regional manager for creating a solution for long distance deliveries which increased the market share.

Master’S Degree, Clinical Psychology

My interest in Psychology has allowed me to have a very strong background, which I am placing into a professional frame by finishing my.

Bachelor'S Degree, Business Management

High School, Sociology And Economics "Se"