AeroLeads people directory · profile

Fergus Flanagan Email & Phone Number

Subject Matter Expert (Technical Support) at Revolut
Location: Malbork, Pomorskie, Poland 6 work roles 3 schools
LinkedIn matched
✓ Verified Jun 2026 3 data sources Profile completeness 86%

Contact Signals

LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Subject Matter Expert (Technical Support)
Location
Malbork, Pomorskie, Poland
Company size

Who is Fergus Flanagan? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Fergus Flanagan is listed as Subject Matter Expert (Technical Support) at Revolut, a company with 2100 employees, based in Malbork, Pomorskie, Poland. AeroLeads shows a matched LinkedIn profile for Fergus Flanagan.

Fergus Flanagan previously worked as Field Test Project Lead (Google Nest Account) at Telus International and Technical Support Professional II - Nest Contract at Voxpro. Fergus Flanagan holds Edi Teachers Diploma In It, Workforce Development And Training from Dublin Business School.

Company email context

Email format at Revolut

This section adds company-level context without repeating Fergus Flanagan's masked contact details.

Revolut

Review company-level records connected to Fergus Flanagan before choosing the right outreach path.

Profile bio

About Fergus Flanagan

Fergus Flanagan is a Subject Matter Expert (Technical Support) at Revolut. They is proficient in English.

Current workplace

Fergus Flanagan's current company

Company context helps verify the profile and gives searchers a useful next step.

Revolut
Revolut
Subject Matter Expert (Technical Support)
london, england, united kingdom
Website
Employees
2100
AeroLeads page
6 roles

Fergus Flanagan work experience

A career timeline built from the work history available for this profile.

Subject Matter Expert (Technical Support)

Current

Poland

- Incident Watchman responsible for monitoring all global service alerts for backend services, transactions and outages.- Investigating potential outage/service disruption events and managing response.- Leveraging tools such GCP, JIRA, NewRelic, among others to help investigate, understand and resolve service/user issues while streamlining priority issues.

Jan 2024 - Present

Field Test Project Lead (Google Nest Account)

Dublin, Ireland

Global Subject Matter Expert for all Google Nest app, hardware, and software productsCollaborated with multiple internal departments ranging from manufacturing, legal and logistics to execute project-based testing plans for new and existing products, encompassing firmware, software, hardware, and UX globallyManaged a community of 8,000+ internal & external.

Jul 2017 - Jul 2021

Technical Support Professional Ii - Nest Contract

Dublin

Subject matter expert for UK & Ireland HVAC Nest Thermostat installations & troubleshooting Provided white-glove technical support to heating engineers during on-site device installations via phone & emailCo-ordinated Nest Thermostat device installation appointments with partner installer network across in 7 European countriesUtilized installer and.

Jun 2015 - Aug 2016

Technical Support Supervisor

Unit 2 Balheary Rd Swords Business Campus, Swords, Dublin

Supervising 15 – 30 front line agents Real-time KPI monitoringDevelopment and implementation of Customer Service training programmes for new-hires and existing staffGenerating performance reports using MS Word and ExcelLiaising with managers to design and implement Personal Success Plans to improve agent performanceTroubleshooting networking issuesDirectly.

Mar 2011 - Mar 2013

Technical Support Professional

Stream Global Services Ltd.

Unit 2, Balheary Rd, Swords Business Campus, Swords, Dublin

- Delivering inbound technical and billing related support via telephone, e-mail and web-chat.- Providing hardware, software, networking and billing troubleshooting.- Meeting daily, weekly and monthly KPI targets. - Using CRM software such as Microsoft’s CCF and CAP- Directly resolving hot escalations via e-mail, telephone and web-chat- Investigating and.

Aug 2010 - Feb 2011

Sales Agent (Temp Contract)

East Point Business Park

  • Upselling existing prepay customers to bill-pay contracts
  • Cross selling mobile broadband to existing bill pay customers.
  • Working with sensitive financial information
  • Training new staff in systems such as Amdocs and Citrix.
  • Finding and comparing competitor information and developing sales strategies.
  • Identifying high quality leads based on phone usage habits.
Jun 2009 - Sep 2009
Team & coworkers

Colleagues at Revolut

Other employees you can reach at revolut.com. View company contacts for 2100 employees →

3 education records

Fergus Flanagan education

Edi Teachers Diploma In It, Workforce Development And Training

Comprised of two certificates: 1. Cert in Education Principles and Practice 2. Cert in Education Practice: ICT Skills The EDI Teachers.

Qqi Level 6 - Advanced Certificate, Horticulture - Landscape Design And Construction

College Of Amenity Horticulture (Teagasc - National Botanic Gardens)

- Landscape Design & Construction - Garden and Parks Supervision - Customer Service - Supervisory Skills - Ecology and the Environment.

Qqa Level 5 Certficate, Horticulture, Distinction

Killester College Of Further Education

Plant Identification & Use Soil Science Work Experience ( Dublic City Council Parks Department - 2 Weeks) Plant Protection Plant.

FAQ

Frequently asked questions about Fergus Flanagan

Quick answers generated from the profile data available on this page.

What company does Fergus Flanagan work for?

Fergus Flanagan works for Revolut.

What is Fergus Flanagan's role at Revolut?

Fergus Flanagan is listed as Subject Matter Expert (Technical Support) at Revolut.

Where is Fergus Flanagan based?

Fergus Flanagan is based in Malbork, Pomorskie, Poland while working with Revolut.

What companies has Fergus Flanagan worked for?

Fergus Flanagan has worked for Revolut, Telus International, Voxpro, Stream Global Services, and Stream Global Services Ltd..

Who are Fergus Flanagan's colleagues at Revolut?

Fergus Flanagan's colleagues at Revolut include Nize Jaryal, Safri A., Kaique Elias, Harshit Sinha, and Daniela Spring.

How can I contact Fergus Flanagan?

You can use AeroLeads to view verified contact signals for Fergus Flanagan at Revolut, including work email, phone, and LinkedIn data when available.

What schools did Fergus Flanagan attend?

Fergus Flanagan holds Edi Teachers Diploma In It, Workforce Development And Training from Dublin Business School.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Fergus Flanagan you were looking for.

View similar profiles