Support Analyst
São Paulo, São Paulo, Brazil
Support Analyst, Network Administrator, Microsoft Windows and Linux Server AdministratorCollecting all configuration backups in weekly activity Maintain excellent customer relationships through effective customer service, timely and efficient installations, service and maintenance.Provide hardware and software support for networking equipment, on-site support and attend breakdown calls.Support, administration and maintenance of network devices Work in collaboration to deploy LAN/WAN infrastructure Linux servers: Installation, application management, Firewall, Squid, Samba, installation with protocols and applications for Configuration and Troubleshooting (TCPping, TCPDump SSH, FTP, TFTP, Putty, ICMP Telnet etc.)Backups and Data Security: Administered and authorized access, user permits for applications, folders, users support (Installation the computers etc.)