Manager Process Management
Current- Serve on Group Insurance Account Management team for Prudential's largest association client
- Evaluate point of sale experiences, customer journeys and business functions for improvement opportunities
- Monitor regulatory developments and both initiate and manage projects required to maintain compliance
- Partner with Compliance, Risk and Legal divisions to creatively solve for regulatory and industry matters
- Oversee both customer facing and backend operational functions and… Show more
- Oversee both customer facing and backend operational functions and outputs to ensure quality and mitigate risk