Fiona Hayden
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Fiona Hayden Email & Phone Number

Customer Engagement Specialist, Upsell at brightwheel
Location: Ballston Spa, New York, United States 8 work roles 1 school
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Engagement Specialist, Upsell
Location
Ballston Spa, New York, United States
Company size

Who is Fiona Hayden? Overview

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Quick answer

Fiona Hayden is listed as Customer Engagement Specialist, Upsell at brightwheel, a company with 464 employees, based in Ballston Spa, New York, United States. AeroLeads shows a matched LinkedIn profile for Fiona Hayden.

Fiona Hayden previously worked as Customer Success Manager at Yotpo and Community Outreach Manager at High Five Events. Fiona Hayden holds Bachelor Of Science, Inclusive Special Education, 3.96 from State University Of New York Cortland.

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brightwheel

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Profile bio

About Fiona Hayden

Experienced SaaS Customer Success Manager who specializes in account optimization, expansion and renewal in the marketing tech space. Specialities: Customer Success Manager, Account Manager, Renewal ManagerHobbies: Creative writing, being an aunt to the sweetest nephew, and bringing people together with the walking group I started in Saratoga, NY!

Current workplace

Fiona Hayden's current company

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brightwheel
Brightwheel
Customer Engagement Specialist, Upsell
Ballston Spa, NY, US
Website
Employees
464
AeroLeads page
8 roles

Fiona Hayden work experience

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Customer Engagement Specialist, Upsell

Ballston Spa, NY, US

Customer Success Manager

Current

Austin, Texas Metropolitan Area

May 2022 - Present

Community Outreach Manager

Austin, Texas Metropolitan Area

-Lead Austin Marathon Gives program that provides a platform for 20 local charities to raise funds & drive brand awareness through the Austin Marathon, Half Marathon, & 5K with fundraisers and matching dollars raising over $500,000 annually-Onboard charity partners virtually and provide training on volunteer registration software-Recruit & cultivate.

Jun 2021 - May 2022

Special Education Teacher- Resource And Inclusion

-Instructed students with disabilities both in person and virtually using engagement tools including Pear Deck, Poll Everywhere, Prezi, Kahoot, and Flipgrid-Created and managed systems for tracking large amounts of data to ensure intentional planning for students-Evaluated and coached one full time teaching assistant-Collaborated with general education.

Aug 2019 - Aug 2021

Special Education Teacher

Newark, New York, United States

-Collaborated with school psychologists, parents and colleagues to plan for students in need of intervention-Taught inclusion class using multiple models of co-teaching-Scheduled special education services for caseload of students, balancing availability of service providers and studentsI began my career in Newark Central School district outside of.

Aug 2018 - Jul 2019

Resident Assistant

-Received Commitment to Diversity Award & Administrative Leadership Award -Lead fundraising efforts for the yearly Adopt a Family campaignAs an RA I developed strong conflict management skills. As a result of my time as an RA, I am confident mitigating conflict and creating win-win solutions in interpersonal relationships.

Aug 2015 - Dec 2017

Student Researcher

-Presented at Ethnography in Education Research Forum/University of Pennsylvania-Presented poster at campus colloquium titled Shifting Language to Empower Individuals with DisabilitiesThe common thread in my undergraduate research was looking at diversity, equity and inclusion through multiple lenses. More specifically, I researched specific actions that.

Feb 2017 - May 2017
Team & coworkers

Colleagues at brightwheel

Other employees you can reach at yotpo.com. View company contacts for 464 employees →

1 education record

Fiona Hayden education

FAQ

Frequently asked questions about Fiona Hayden

Quick answers generated from the profile data available on this page.

What company does Fiona Hayden work for?

Fiona Hayden works for brightwheel.

What is Fiona Hayden's role at brightwheel?

Fiona Hayden is listed as Customer Engagement Specialist, Upsell at brightwheel.

Where is Fiona Hayden based?

Fiona Hayden is based in Ballston Spa, New York, United States while working with brightwheel.

What companies has Fiona Hayden worked for?

Fiona Hayden has worked for Brightwheel, Yotpo, High Five Events, Round Rock Isd, and Newark Central Schools.

Who are Fiona Hayden's colleagues at brightwheel?

Fiona Hayden's colleagues at brightwheel include Drake Tideman, Ben Ronen, 🌍 Vladimir Pechev, Danielle Hoffman, and Noa Cohen.

How can I contact Fiona Hayden?

You can use AeroLeads to view verified contact signals for Fiona Hayden at brightwheel, including work email, phone, and LinkedIn data when available.

What schools did Fiona Hayden attend?

Fiona Hayden holds Bachelor Of Science, Inclusive Special Education, 3.96 from State University Of New York Cortland.

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