* Responsible for online and offline research, web site maintenance, preparing abstracts.* Office Management.* Lobbyist* Notary

Retired 12/03/2020

I use excellent interpersonal communication skills to recruit donors by phone for the blood centers and mobile blood drives. I use data entry to maintain records, schedule appointments, and participate in programs to increase our donor base.

Coordinate with Customer Start-Up Managers, Resellers and Field Service Technicians with regards to the installation of large-format printers using the Oracle database.

Responsible for all office functions, including scheduling appointments for measures and installations, customer service, entering orders into Great Plains accounting software, reports and travel arrangements.

* Library director supervising an associate librarian.* Created a vibrant information commons starting from a blueprint.* Improved library website usability.* Increased effectiveness of library instruction session for students.* Responsible for all library activities, including reference, Internet and other online research, applications, and strategy; collection development for Information Technology & Game Development, budgeting.

* Front line contact for customers.* Resolved customer issues through the phone and writing, utilizing a complex information system, excellent customer service skills, problem solving skills, and a high level of individual discretion to ensure favorable outcomes of customer satisfaction and West business success* Business Expert for FindLaw and West Legal Education Center – contact for information on these Thomson West offerings.

Key member of the research team, responsible for all secondary reference searches, using online, offline, and print sources.Responsible for search applications, strategy collection development, cataloging, and budgeting of information collection.Integral part of the company intranet and extranet team.

* Sole librarian.* Responsible for all library activities, including reference, Internet and other online research, applications, and strategy; collection development, cataloging, budgeting.* Worked to develop the library website.* Administered Testing for Software Certification.

* Sole professional librarian, supervising an assistant.* Transformed a simple repository into a vital information resource.* Responsible for all library activities, including reference, Internet and other online research, applications, and strategy; collection development, cataloging.* Creative budgeting* Editing and publishing bimonthly newsletter for 5 years.* Worked closely with the Quality Assurance, Planning, and Information Architecture teams.

Served the public at the reference desk. In charge of the pamphlet file, the map collection, public access computers, science-fiction & fantasy book collection and consumer health book collection.

holiday temp, waitress, customer service at the New Haven, CT store