Accountable for tecnologies teams: infraestructure, system development and support.• Reorganization of systems development teams;• Stabilized legacy monolith software, creating monitoring processes and solving root cause problems and modernizing applications: services, application in PHP with Java and HTML 5 and SQL Server;• Datacenter migration to Amazon;• Migration from Google's backoffice to Office365;• Correction of security vulnerability points approved through pentesting;• Implementation of the agile method of projects with Scrum.

Company specializing in AI chatbots with clients such as Neonergia, Americanas.com, Canon, Banco RCI, BID and Burger King.Accountable for development, DevOps, UX, Support and projects teams.Support teams in product development and evolution.Customer success

Support retail companies in generating value in the use of information, data driven and market intelligence.Use of CRM and loyalty programs, analytics, data analysis, industry and retail support (supermarkets and pharmacies) in finding opportunities with competitive intelligence (growth levers).Support in the development of business plans between industry and retail.

Consulting and Projects surveying the situation of the retail customer as well as their needs to maximize their costs and become more profitable - financial situation, negotiation with suppliers, purchase acts, identification of the retail client's target, inventory control, replenishment, Positioning, technology / indicators and others. Use of BI to control and monitor customer improvement using BSC, ABC curve analysis, SWOT, big data, benchmark and others.

Analysis and feasibility of new businesses: Latam and USAParticipation in global committee of solutions and BDP for retailersLeadership management in crisis generated by fire in the data centerProject leadership involving Nielsen and key retailers partners in Latin America: Carrefour, Walmart, Casino, Cencosud and othersProject leadership for new platform development in Europe

• Change Management - Transition of the company IPSA Group, Latin America (Ecuadorian company of market research) and of all the products, clients and employees for the Nielsen model, through: survey of processes, products, systems, technology, gathering date, gap analysis and others.

• Restructure Support & Deployment team, taking local (countries) services became to regional team (Latam): Argentina, Brazil, Central America, Chile, Colombia, Mexico, Paraguay, Peru, Uruguay and Venezuela. Therewith we had security, standardization of processes and metrics benefits through convergence project, making opportunities for cost savings and increased efficiency.• Led the regional business requirement team for processes, systems and infrastructure. This team was responsible for giving greater transparency to demands in IT, allowing align services portfolio and priority, generating large developing economies, governance steps and reduction of implementation time.• Implemented the management committee of technology crises, creating and implementing new processes and SLAs, reducing the response time to customer incidents and giving greater visibility generating and monitoring metrics.

• Restructure the technology team, integrating the different teams systems, infrastructure services and database, aligning them with other Latin American countries (BDP):o +2000 Users (desktops, laptops and palmtops)o + 300 serverso +1800 Internally developed applications or acquired from third parties (ERP, intranet, portal, etc.)• Implemented IP voice communications systems and data between our headquarters in Cotia and branches across the country, also outsourcing the printer fleet and the systems development team with significant reduction of costs, time and quality improvement of these services.• Implemented processes and environment redundancy services with service providers, ensuring scalability and availability to our associates and customers.• Leadership, by technology, of the reform project of the Cotia building (cabling, datacenter, telephony and certification), ensuring business continuity to our associates and customers throughout the work and modernizing the technological environment by providing better services to internal and external customers.

• Creation of a new team system, shifting the focus on technology to focus on business processes and meeting customer needs.• Creation and development of the new reception platform and production of retail data, harmonization and reduction of production flow, with productivity gains, reducing the delivery time to customers. Two years after the platform has been adopted by all the countries of Latin America, to be considered innovative.

• Leadership of the "Scantrack" project, in Brazil, for the implementation of a global data production solution for clients. This new platform has allowed the company to create new products and services to customers significantly impacting your business at revenues and costs.• Development of the data delivery platform of information to customers using data warehouse to generate and delivery databases, spreadsheets and reports.• Lead projects to develop new solutions for retail customers through Nielsen data to generate solutions.

CUSTOMER CASES:- Country Club of Atibaia: Development of the partner control platform and financial management of the country club, improving the company's management and the provision of services to their nearly 10,000 members.- Vale do Rio Doce: HR System Audit and preparation of employee performance assessment project. This project was developed by Vale do Rio Doce, becoming development platform to their employees.- Cargill Agrícola• Development and support the tax management system, accounting management of the business oils unit, production quality control, sales and billing system. As a direct benefit, there have been significant gains in productivity, quality, cost reduction and tax recovery from the tax authorities.• Development of the new platform to control and productivity measure during the harvest, using pioneering palm tops HP, generating data flow improvements: data capture, transfer of information and payments to collaborators, obtaining with this productivity gains and cost savings. - Melhoramentos Papéis (Benchmarking of Cargill, due to the success of the project): Development of a sales automation platform using pioneering HP palm tops, generating improvements in capture flows, transfer and billing orders, obtaining productivity gains, reduced costs and delivery times to customers.- Unimed de São Paulo: Creation and training of the systems development team, database support teams giving visibility to IT demands reflecting in better service to internal customers.

Accountable by IT departmentDeveloped billing system and supported audit consultants in client projects

Developed and support sales and PCP systems used in all subsidiaries: SP, RJ, PR, RS, AM and Northeast