Fernando Rey

Fernando Rey Email and Phone Number

Operations Manager at Avaya @ Avaya
durham, north carolina, united states
Fernando Rey's Location
Argentina, Argentina
About Fernando Rey

I been working for more than 30 years in IT /Telecommunications world since 1990. I have developed skills to manage groups , sizing, settting up and optimize contact centers, voice messaging applications, Microsoft Windows environments over Intel Servers and Datacenters. Follow-Up several projects , most of them under pressure and very tight deadlines. Strong background with diversified experience in the field of Information Technology. Definitions of the hardware´s life cycle and device technologies to purchase for IT infrastructure. Coordination of the logistics for distribution of technology purchase orders in the differents branch offices and making contracts of maintenance of devices related. Experience in Incident/Problem and Change management based on ITIL standard. - Specialties: - Microsoft Windows environments. - ITIL. - Telecommunications - Hardware definitions. - SAN. - Virtualization Technologies. - Server architecture, - Cloud (Paas) - Coaching. - Leadership. - Cloud Computing. - Start up projects. - Retention. - Training definitions. - Voip.

Fernando Rey's Current Company Details
Avaya

Avaya

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Operations Manager at Avaya
durham, north carolina, united states
Website:
avaya.com
Employees:
14272
Fernando Rey Work Experience Details
  • Avaya
    Operations Manager
    Avaya Apr 2020 - Present
    Buenos Aires, Argentina
    I´m responsible for managing and coordinating efforts for global teams on AVAYA UC Hosted Enterprise solutions in cloud environments (IaaS and PaaS) and remote infrastructure services. managing Backlog, SLAs, KPIs, Projects and Customer escalations. Reporting to US upper management team.
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  • Dxc Technology
    Service Delivery Manager
    Dxc Technology Apr 2017 - Mar 2020
    Capital Federal, Argentina
    DXC Technology was created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise where I´m responsible for managing global teams based in Hosted Enterprise solutions in cloud environments (IaaS and PaaS) and remote infrastructure services. managing Backlog, SLAs, KPIs, and Projects.
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  • Hewlett Packard Enterprise
    Service Delivery Operations Manager
    Hewlett Packard Enterprise Oct 2014 - Mar 2017
    Argentina
    I´m responsible for managing Teams based in HP Helion OpenStack technology for Avaya UC Hosted Enterprise solutions in cloud environments (IaaS and PaaS) and remote infrastructure services.
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  • Avaya
    Private Cloud Services Operations Manager At Avaya
    Avaya Mar 2009 - Oct 2014
    Buenos Aires - Argentina
    I was responsible for follow up the daily operations NOC based in Argentina, providing support to AVAYA voice messaging applications (Serenade/Octel,Audix, IA770, CMM, HMS400, MM & AAM), managing Backlog, SLAs, KPIs, Projects and Customer escalations. Reporting to US upper management team.
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  • Jumbo Retail Argentina S.A.
    Microcomputer Leader
    Jumbo Retail Argentina S.A. Oct 2007 - Feb 2009
    Buenos Aires - Argentina
    I have merged IT warehouses from Disco, Jumbo and Easy divisions.Followed up warranties and maintenance contracts.Centralized logistics for Argentina Country.
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  • Disco S.A.
    Logistic And Microcomputer It Supervisor
    Disco S.A. Mar 2006 - Sep 2007
    Buenos Aires - Argentina
    I was responsible for coordinate projects of the company, Looking for best technologies in different suppliers (IBM, Compaq, Lexmark, HP, Alcatel, Cisco, etc.). Manage proactively the equipment to guarantee the availability and the correct operation of the systems installed in 240 branches, 9 administrations and 3 distribution centers that the company has.
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  • Disco S.A.
    National Operations Systems Team Leader
    Disco S.A. Jul 2001 - Mar 2006
    Buenos Aires - Argentina
    I was responsible for technical support of holding headquarter office at Disco S.A. , managing projects, contracts and purchasing orders that the company needs for the daily operation.
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  • C&O Informática.
    Technical Support Supervisor
    C&O Informática. Feb 1994 - Jul 2001
    Buenos Aires - Argentina
    I was responsible for coordinate a field engineers NOC and provide technical support services related with hardware incidents from Compaq Computer Corp; making contracts with different companies; Setting projects up about Microsoft Windows and Novell environments and perform skill transfer about Compaq Hardware procedures for replacements, Implementation and configuration to junior technicians.
  • Jre Electronics Srl
    Electronic Research And Development
    Jre Electronics Srl May 1991 - Jan 1994
    Buenos Aires - Argenitna
    I worked developing and manufacturing powers supplies for differents electrical devices such us electronic keyboards, electrical guitars and electronic devices like chargers, power supply stabilizers, etc.

Fernando Rey Education Details

Frequently Asked Questions about Fernando Rey

What company does Fernando Rey work for?

Fernando Rey works for Avaya

What is Fernando Rey's role at the current company?

Fernando Rey's current role is Operations Manager at Avaya.

What schools did Fernando Rey attend?

Fernando Rey attended Universidad De Belgrano, Universidad De Belgrano, Universidad Católica De Salta, Universidad Católica De Salta, Instituto Orsino, Universidad Tecnológica Nacional, Enet 17 "cornelio Saavedra" High School.

Who are Fernando Rey's colleagues?

Fernando Rey's colleagues are Michael Schmitt, Bob Briganti, Mohammed Al-Terkawi, Larry Rhoades, John Marco, Laura Callejas, Hilary Bevan.

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