Frank Harte Email and Phone Number

As a technology consultant, I work with bank and credit union stakeholders to bridge the gap between business and technology, explaining concepts, products, and tasks in an easy-to-understand way to guide them through their modernization journey.• Proposed solutions for best-practice implementation of digital account opening and online banking platforms over a Fiserv Finxact core for our de novo digital bank client• Architected integration solutions to manage flow of data between services within client bank’s ecosystem services leveraging AWS services• Produced and presented vendor evaluations for client bank modernization initiatives including online banking, digital account opening, and banking process API products• Managed workstream that brought process improvements to client bank’s back-office processes that incorporated new technologies and more modern practices

At Q2, I served as a post-sales solutions architect where I worked with banks and credit unions to implement Q2’s flagship digital banking product and successfully integrate it into their technology ecosystem based on the business requirements and vision of the FI.• Successfully guided the technical implementations of Q2’s digital banking SaaS platform for dozens of Banks and Credit Unions up to $32B in assets• Regularly engaged with FI executives and stakeholders to address concerns, issues, and escalations• Collaborated with resources across multiple departments to successfully deliver for our clients• Created training plans and provided training and mentoring for new Developers and Engineers • Designed tools and instituted process improvements to improve implementation efficiency and quality• Facilitated conversations between Q2 and third-party vendors to develop and troubleshoot integrations, including core vendors such as FIS, Fiserv, Jack Henry, and Corelation

I served as a technical leader within the Document Custody and Recon Trust departments, working with the business to turn requirements into technology solutions.• Led development of multiple department-critical applications across several departments• Collaborated with LOB stakeholders to identify goals, objectives, and success criteria for new systems• Designed mortgage default workflow system that required navigation of complex legal hierarchies • Managed data integration initiative to merge of Bank Document Custody data with legacy Countrywide Document Custody data, successfully migrating over 20GB of mission-critical data• Architected collateral data management and review system, integrating with multiple heterogeneous systems including AS/400 and IBML scanners