Felipe Henao Email & Phone Number

Charlotte, Nc, Us

• Direct, lead, & manage the automation & visualization teams.• Tableau Subject Matter Expert (SME)• UI design guidance• Automation & Self-Service Enablement• Help create a new culture/approach for Telling a Story w/ Data• Design Executive Style Dashboard deliverables • Develop Standards for all Tableau Development across team• Tableau point of contact within Analytics, Modeling, & Insights Organization.• Lead Tableau hands on trainings & coaching sessions semi-weekly• Responsible for creation and management of dashboards for senior leadership • Automation of manual process• Data manipulation within Teradata/Microsoft SQL/Tableau/Alteryx• Data manipulation via SQL coding• Data Modeling within a data warehouse• Client Imperative dashboard development for C-level team• Alteryx Ambassador/advocate (SME)• Automation of Data Ingestion Process• Data Process Design• Data Privacy Management (access control)

Charlotte, Nc, Us

• Direct, lead, & manage the automation & visualization teams.• Tableau Subject Matter Expert (SME)• Assist with reporting transition into Tableau Platform (design/process)• Automation & Self-Service Enablement• Help create a new reporting culture/approach• High-level reporting for Overall Business Insights• Developer of Senior Leadership Reporting & LOB Reports• Develop Standards for all Tableau Development across team• Create a Tableau Template with the current corporate logo & color appropriate color palette• Tableau point of contact within the Fraud & Claims Business Reporting Group• Lead monthly Tableau hands on trainings/user group meetings• Responsible for creation and management of dashboards for senior leadership • Transform manual reports into automated processes • Data manipulation within Teradata/Microsoft SQL/Tableau/Alteryx• Create and maintain a Tableau Resource Portal• Data manipulation via SQL coding• Data Modeling within a data warehouse• Covid-19 dashboard development for C-level team• Alteryx Ambassador (SME)• Automation of Data Ingestion Process• Data Process Design

Dallas-Fort Worth, Texas, Us

• Tableau Subject Matter Expert (SME)• Tableau point of contact at American Airlines• Lead quarterly Tableau hands on trainings and user group meeting• Responsible for creation and management of dashboards for senior leadership • Transform manual reports into automated processes • Data manipulation within Teradata/Tableau/Alteryx

Dallas-Fort Worth, Texas, Us

• Tech-Ops Tableau Subject Matter Expert (SME)• Create and Manage Tableau based Dashboards across the Company for Tech-Ops Departments.• Mirroring current manual reports into automated Tableau Dashboards with daily auto-refreshes.• Assist with Data Validation for Data Governance throughout the Tech-Ops Database.• Tableau Ad-Hoc reporting as needed.• Generate Delay and Cancel Data for all Airbus and Embraer Fleets.• Creating Dynamic/Interactive Dashboards with Tableau to generate current live data. • Data manipulation within Teradata/Excel/Tableau/ Alteryx.• Assist with Data Migration from multiple servers. • Gathering all project data and presenting informative visual addressing situations driving delays on a particular aircraft/fleet.• Assist fellow Engineers with any data necessary to validate aircraft modifications or job card changes. • Assist in creating a relationship within the Engineering Department and the Maintenance Department.• Gathering Data from Mosaic Tables and creating a display which shows all issues affecting the Tech-Ops Department along with a root clause or main driver and a solution to this issue. • Root Clause analysis. • SQL Coding/ Tableau Coding/SASS Coding/Oracle Coding/ Alteryx Work Flows.

Greenwood Village, Colorado, Us

· Support Sales and Market Development Department for Time Warner Cable, SE Region.· Obtain Right of Entry for Parcels related to new accounts.· Coordinate and Document Commercial Construction activity in and around the Carolina's.· Maintain Sales Force Software is reflecting current data by compiling results from necessary departments.· Sales Force Report Creation. · Run Daily/Weekly/Monthly/Quaterly/ and FY Enterprise Reports for all activities across the US.· Report Project/Department results to Senior Management.· Coordinate and Schedule cross functional groups.· Create Reports & Dashboards within Salesforce by Region for Enterprise.· Generate Reports via SAS & Access to gather information from Data Warehouse.· Query Building and Report Coding.· Sharepoint Report Creation & Management. · Database report reconciliations. · Managing Mass Data Report Creation.· QA Construction Jobs presented to Market Development prior to Salesforce Uploads.· Managing templates for Mass uploads into Salesforce. · Communicate with Construction Teams/ Market Development Directors across Enterprise on a daily basis.

· Cultivate communication and foster relationships with venue point of contact· Establish and adhere to annual department budget· Coordinate transportation of in-house goods required for trade shows· Develop layout for events, based on venue and vendor needs· Oversee set up of Point of Sale system at event site· Construct itinerary for trade shows· Negotiate travel rates for event team, flight and hotel.· Responsible for live event reporting, and delivery of final sales & expenditures report· Account for company expenses and provide reporting· Available for Customer Service with Spanish speaking clients, as well as file translation· Generate Price Files, including tax and S&H costs.· Produce itemized comparison of TY vs LY for events and accounts· Invoice accounts for weekly/monthly freight and labor costs· Act as Point of Contact on all Third Party Logistic details· Submit RFP and Purchase Orders for Customers· Manage AR Accounts and provide month end reconciliation· Create Invoices in TMS Software· WMS Software updating as well as Tracking Inventory & Discrepancies

Overland Park, Kansas, Us

· Assess customers phone issues, perform advance exchanges when needed· Manage and oversee large corporate accounts · Generate corporate accounts within assigned territory· Manage Salesforce to obtain new leads.· Available to assist Spanish-speaking customers for team.· Listen to the customer’s needs and place them with a phone which best suits them· Manage the store operations and create schedules

· Food Runner, Food preparation · Formal Dining waiter · Seat customers, take orders, place orders into system· Serve effectively and efficiently in a fast paced environment.

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· Computer troubleshooting and repair.· Knowledgeable of Computers, GPS units to assist customers in selection.· Translate for Spanish speaking customers· Store Key Holder.

International Business And Marketing

International Business/Marketing