Fhendra Susanto is a General Manager at PT. Galaksi Mandiri Utama (MANDIRI JCB). They possess expertise in microsoft office, solidworks, autocad, matlab, management and 21 more skills. They is proficient in Chinese and English.
-
General ManagerPt. Galaksi Mandiri Utama (Mandiri Jcb) -
Acting Operations ManagerPt. Galaksi Mandiri Utama Jun 2020 - PresentMakassar, South Sulawesi, Indonesia• Increased profitability from -3% to 1% by shifting sales and aftersales focus on fleet deals and minimising operational cost during pandemic.• Successfully gained two international brands (Repsol and Everdigm) as the suppliers for our dealership.• Oversee all operations and business activities to ensure they produce the desired results and are consistent with overall strategy.• Review financial and non-financial reports to devise solutions and improvements.• Assist in gaining fleet deals and maintain fleet customer relationships.• Lead the construction of new branch.• Develop systems and processes to give more autonomy to the branch.• Provide solutions to operational issues (e.g. permit issues, employee conflicts). -
Aftersales HeadPt. Galaksi Mandiri Utama Oct 2018 - Sep 2022Makassar, South Sulawesi, Indonesia• Increase revenue YoY - 1st Year: revenue increased 66% by focusing parts and service sales strategy (free inspection and wholesale discount) on repair and overhauling old units. • Act as a liaison with the Principal JCB - Negotiate with the Principal towards a better pricing for parts based on the market demand.Filter parts has decreased 46.4% from initial pricing by actively seeking market data, analyse the data and present the data to principal. • Regularly improve the process within Parts and Service Department based on the JCB guidance and team feedback gained - Develop an internal KPI system to measure the performance of Parts and Service Department - Within 8 months, increase Dealer Rating from 71 to 327 out of 500. SE Asia average rating was 260. • Develop annual retail plan alongside each Department Head and review the plan quarterly • Analyse the profit and loss report for the Aftersales Department and take necessary actions based on the analysis -
Business CoordinatorPt. Galaksi Mandiri Utama Jun 2017 - Oct 2018Makassar, South Sulawesi, IndonesiaSet up the business operation from the ground-up Job Description• Recruited and grew to a team of 11.• Set up SOP and company regulations.• Set up and responsible for the end-to-end purchasing process. -
Technical StaffPt Growth Asia Jun 2016 - May 2017Medan Area, North Sumatera, Indonesia -
Student HelperInto University Of Exeter Sep 2013 - Jun 2015Exeter
Fhendra Susanto Skills
Fhendra Susanto Education Details
-
First Class -
Computer Software Engineering
Frequently Asked Questions about Fhendra Susanto
What company does Fhendra Susanto work for?
Fhendra Susanto works for Pt. Galaksi Mandiri Utama (Mandiri Jcb)
What is Fhendra Susanto's role at the current company?
Fhendra Susanto's current role is General Manager.
What schools did Fhendra Susanto attend?
Fhendra Susanto attended Revou, University Of Exeter, Freecodecamp, Into University Of Exeter.
What are some of Fhendra Susanto's interests?
Fhendra Susanto has interest in Football, Badminton, Technology, Computer, Science And Technology, Music, Arts And Culture.
What skills is Fhendra Susanto known for?
Fhendra Susanto has skills like Microsoft Office, Solidworks, Autocad, Matlab, Management, Engineering Management, Cad, Ansys, Engineering, Powerpoint, Problem Solving, C++.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial