Fernando Higuera

Fernando Higuera Email and Phone Number

Head of digital transformation and AI @ C Spire
Florida, United States
Fernando Higuera's Location
Greater Tampa Bay Area, United States, United States
Fernando Higuera's Contact Details
About Fernando Higuera

The future belongs to bold strategies and transformative ideas. Over my career, I’ve generated $1B+ in revenue impact, achieved 3X GTM velocity, and delivered $25M in MRR growth while improving EBITDA by 5%. By leveraging AI, Cloud, and Cybersecurity, I create scalable systems that solve complex problems, drive innovation, and deliver measurable outcomes.Leadership is about aligning vision with precise execution. It’s about empowering teams, fostering trust, and building environments where collaboration and creativity thrive. Success isn’t just in the numbers—it’s in creating systems and cultures that sustain growth and shape the future.

Fernando Higuera's Current Company Details
C Spire

C Spire

View
Head of digital transformation and AI
Florida, United States
Website:
cspire.com
Employees:
1681
Fernando Higuera Work Experience Details
  • C Spire
    Head Of Digital Transformation And Ai
    C Spire
    Florida, United States
  • Trustate
    Vp Of Technology And Ai
    Trustate
    Florida, United States
  • Hgr Industrial Surplus
    Chief Technology Officer
    Hgr Industrial Surplus Dec 2023 - Present
    Euclid, Ohio, Us
    Advancing enterprise growth through transformative innovation, operational precision, and bold leadership.* Transformed operational efficiency, cutting costs by 84% and generating $450K annually with ERP modernization and event-driven architecture.* Accelerated digital commerce by launching a headless eCommerce platform in 5 months, driving an 18% YoY revenue increase and achieving a 50 basis-point conversion boost within 72 hours.* Streamlined financial performance with AI-driven pricing systems, enhancing cash flow by 30%, reducing inventory turnover from 143 days to 2 weeks, and implementing a 60%-faster pre-order strategy.* Adopted DORA KPIs, leading to elite team performance of 92 points per weekly sprint, while scaling engineering from 2 to 18 members globally. Promoted 3 team members within 6 months, building leadership pipelines and improving team diversity by 25%.* Integrated IT systems post-M&A, unifying CRMs, cloud contact centers, and data pipelines into a centralized data lake, saving $160K annually and enabling real-time decision-making.* Enhanced enterprise security with PCI and SOC2 compliance, reducing shadow IT by 50% and mitigating $50M in risks.* Optimized cloud resources, reallocating $260K in credits to fund predictive analytics and inventory optimization, improving decision-making accuracy by 40%.* Industry Vision: Positioned HGR as a global leader in AI-powered supply chain optimization, reshaping industry standards and delivering sustainable growth.Key Impact: Combined measurable outcomes, leadership excellence, and transformative vision to achieve scalable enterprise success.
  • Foehn Ventures & Management Ltd
    Managing Director It & Digital Transformation
    Foehn Ventures & Management Ltd Jul 2023 - Dec 2023
  • Career Break
    Full-Time Parenting
    Career Break Apr 2023 - Jul 2023
    During my career, I've had the privilege of shaping and delivering high-performance teams and products. This time, I am building a solid foundation for the next generation of leaders who will follow my path, starting from our core family foundation. I am available for new roles in Digital Transformation, AI, eCommerce/eBusiness, and Custom Digital Solutions.
  • Insight
    Director Global E-Business/E-Commerce Technology
    Insight Mar 2022 - Mar 2023
    Chandler, Arizona, Us
    Transforming global eBusiness operations through innovation, measurable outcomes, and transformative leadership.* Cloud Transformation & Sustainability: Achieved 35% cost savings on Azure Private Cloud with Infrastructure-as-Code strategies, accelerating 50% carbon neutrality milestones ahead of the 2030 target. Delivered 99.98% system uptime, boosting GTM velocity by 3X in nine months.* Generative AI & Technical Innovation: Pioneered generative AI and event-driven microservices to optimize workflows, reducing technical debt by 70%, increasing IT delivery speed by 40%, and improving decision-making cycles by 85%.* Quantum Computing Innovation: Partnered with IBM to leverage Qiskit Optimization Solver Q-CTRL, generating dynamic JSON payloads for contractual pricing. Eliminated 100K+ lines of custom code for SAP S/400 BAPIs, reducing deployment bugs by 95% and enhancing scalability for search functions.* Strategic Financial Impact: Partnered with the CFO to secure a $1.02B revenue boost and a $3.8M tax benefit, increasing EPS by 22% and PE by 13%.* Leadership & Mentorship: Directed a global team of 250+ engineers, fostering cross-functional collaboration and advancing AI adoption. Mentored 10+ team leads, creating leadership pipelines supporting growth and resilience.* Global Cybersecurity & Risk Mitigation: Strengthened cybersecurity frameworks (NIST, PCI, HIPAA, SOC2, CyberEssentials UK) to ensure DOJ compliance and safeguard against cyber threats. Mitigated potential losses of $500M while ensuring operational continuity.* Visionary Industry Impact: Designed a generative AI roadmap that set a benchmark for eCommerce transformation, positioning Insight as a leader in sustainable technology.Key Impact: Transformed eBusiness operations through innovation and measurable outcomes, driving global growth and reshaping industry standards.
  • Advanced Mankind
    Vp Of It And Digital Transformation
    Advanced Mankind Nov 2016 - Mar 2022
    Plano, Texas, Us
    Orchestrating enterprise-wide IT transformation and innovation to achieve measurable results and long-term growth.* Cloud Modernization & Cost Optimization: Migrated infrastructure to AWS and GCP, reducing TCO by 33%while enhancing scalability and performance. Leveraged Agile Development and Domain-Driven Design to improve system adaptability.* Revenue Growth & Efficiency: Increased mobile app revenue by 50% YoY for Mexico’s leading retailer and reduced payment processing costs by 1.75% with a modernized POS system. Secured $1.4M in profits and $5M in licensing revenue through strategic RFP processes.* Blockchain & IoT Innovation: Delivered Blockchain PoCs for LATAM governments, setting the benchmark for blockchain adoption in public financial systems in two countries, enhancing transparency and efficiency. Deployed IoT-driven solutions, including VTOL drone integration, reducing personnel needs in remote areas and improving operational efficiency.* Leadership & Team Development: Built and led an engineering team from 0 to 54 members, fostering a culture of innovation and collaboration. Reduced team turnover by 50% through leadership development initiatives and mentorship. Allocated 15% of the budget to R&D, driving team growth and long-term innovation capacity.Key Impact: Delivered $1.4M in profits, $5M in licensing revenue, and a 33% TCO reduction while scaling and leading a high-performing engineering team, redefining digital transformation across the enterprise.
  • Advanced Mankind
    Head Of Product & Digital Strategy
    Advanced Mankind Sep 2016 - Nov 2020
    Plano, Texas, Us
    Reimagining eCommerce innovation, enterprise growth, and strategic partnerships through transformative leadership and cloud-first strategies.* Cloud Transformation & Cost Optimization: Reduced TCO by 33% for global clients through cloud-native DevOps and modern application development practices. Scaled LATAM operations by leading infrastructure engineering, ensuring long-term efficiency and adaptability.* Revenue Growth & Strategic Partnerships: Spearheaded eCommerce transformations, accelerating Oracle Cloud CPQ deployment for a $3B roadmap, generating $25M+ in ARR. Improved customer satisfaction by 40%, reducing call center support calls through enhanced self-service solutions as reflected in CSAT surveys. Collaborated with Oracle, SAP, and Salesforce to drive retention and solve critical implementation challenges across LATAM.* Mentoring & Organizational Growth: Built and led a high-performing digital solutions team, fostering collaboration and delivering superior customer outcomes. Mentored emerging leaders to align technology strategies with business goals, sustaining innovation and operational excellence.* Digital Strategy & Enterprise Leadership: Established a regional digital transformation practice, becoming the go-to team for SAP solutions in LATAM. Partnered directly with SAP to resolve critical client implementation issues. Managed strategic technology roadmaps, reducing project delivery timelines by 15% and driving scalable, long-term innovation. Established LATAM operations as a global benchmark for SAP-driven digital transformation.Key Impact: Delivered $25M+ in ARR, achieved 120% YoY growth, and reduced project delivery timelines by 15%, transforming LATAM operations into a model of scalability and efficiency through eCommerce innovation and strategic leadership.
  • Jack Automation Technologies, Inc
    Chief Technology Officer
    Jack Automation Technologies, Inc Dec 2016 - Feb 2022
    Dallas, Texas, Us
    Leading AI innovation, scaling operations, and achieving high-value outcomes through visionary leadership and transformative technology strategies.* AI-Powered Innovation: Integrated Large Language Models (BERT, GPT-3) to enhance product performance, achieving 98% conversational accuracy for English users and 90% in Spanish/French, setting a new benchmark for multilingual AI capabilities.* Scalable Growth & Operational Impact: Scaled operations to serve 15,000+ apartments nationwide, leveraging cloud-first architectures, microservices, and Snowflake to deliver 3X faster user onboarding and a 95% account completion rate within three quarters.* Industry Recognition & High-Value Exit: Earned recognition as 'Top AI Startup' at TechCrunch 2018, attracting strategic investments and partnerships with Zillow and Lemonade. Orchestrated a successful exit, selling intellectual property to a stealth Israeli tech firm, solidifying the company’s market impact and delivering a high-value outcome for stakeholders.Key Impact: Positioned Jack Automation Technologies as an industry leader in AI innovation, scaling nationwide operations, and achieving a high-value exit while delivering transformative outcomes for partners and stakeholders.
  • Hitachi Consulting
    Director
    Hitachi Consulting Sep 2014 - Sep 2016
    Santa Clara, California, Us
    Accelerating eCommerce transformation, fueling revenue growth, and aligning IT strategies with enterprise objectives to deliver scalable outcomes.* eCommerce Transformation & ROI: Delivered a 2.2X ROI for Canon Americas by optimizing ERP, CRM, and third-party integrations, driving efficiency and scalability. Directed a $50M development budget, achieving 40% cost savings while streamlining go-to-market (GTM) strategies across multiple regions.* Consultative Leadership & Revenue Growth: Designed tailored digital transformation roadmaps for global enterprises through cross-functional consultations with C-suite executives. Developed and launched a cloud-based product suite for SAP, addressing critical client pain points and securing $150M in new business engagementswithin 13 months.* Strategic IT Alignment: Partnered with client leadership to align IT product strategies with enterprise objectives, enabling operational efficiency and long-term scalability. Enhanced eCommerce operations with actionable insights, improving system interoperability and customer engagement.Key Impact: Delivered a 2.2X ROI for Canon Americas, secured $150M in new business engagements, and achieved 40% cost savings, positioning global enterprises for sustainable growth through innovative IT strategies and consultative leadership.
  • At&T
    User Experience Lead At At&T
    At&T Jun 2013 - Aug 2014
    Dallas, Tx, Us
    Transforming CX improvements, optimizing cost savings, and ensuring regulatory compliance through innovative UX strategies and technical leadership.* Performance & User Experience: Reduced account lookup times from 2 minutes to 15 seconds, enhancing CX and operational efficiency by creating an Oracle Endeca index to reduce mainframe dependency. Improved scalability with Spring Boot microservices, enabling seamless daily updates and faster system performance, achieving an 84% search improvement and 72% better system performance.* Cost Optimization & Innovation: Engineered a cost-saving Oracle Endeca middleware strategy, avoiding a $75M SAP HANA migration and delivering enterprise-wide performance gains.* Compliance & Risk Mitigation: Integrated EDI systems to achieve full regulatory compliance, reducing data breach risks and mitigating enterprise risk exposure.* Consultative Leadership: Shaped AT&T’s enterprise UX strategy, influencing C-suite priorities and aligning modernization efforts with long-term business goals. Led UX enhancements, leveraging data-driven insights to design scalable, user-friendly platforms that improved enterprise usability. Mentored a cross-functional team to drive innovation and ensure alignment with enterprise goals.Key Impact: Prevented a $75M SAP HANA migration, delivered 84% search improvement, and reduced account lookup times by 87.5%, driving measurable CX and operational efficiency improvements while ensuring regulatory compliance. Established a scalable UX framework, setting a standard for enterprise modernization and long-term CX improvements.
  • Agero, Inc.
    Ux Lead
    Agero, Inc. Mar 2012 - Jun 2013
    Medford, Massachusetts, Us
    Elevating transformative UX solutions, operational efficiency, and customer engagement for major automotive brands.* Cost Optimization & Scalability: Reduced 3G data costs by 27% annually, driving client adoption and supporting scalable growth in the automotive market with a cutting-edge infotainment solution.* Customer-Centric Product Launch: Partnered with Hyundai to design and launch an Android infotainment platform for the 2013 vehicle lineup, transforming in-car user experiences and advancing market competitiveness. Directed mobile-first renewal portals for Toyota and Honda, achieving a 325% increase in customer conversionsthrough improved UX and streamlined functionality.* Strategic Leadership: Led cross-functional teams and advised C-suite executives at Hyundai, Toyota, and Honda, aligning UX innovations with customer needs and strategic business goals to deliver enterprise-wide impact.Key Impact: Achieved a 325% increase in customer conversions and reduced 3G data costs by 27% annually, enhancing customer engagement and operational efficiency while advancing market competitiveness through transformative UX leadership.
  • Freelance
    Freelance Web And Graphic Designer
    Freelance Jul 2006 - Feb 2012
    Crafting scalable web applications and implementing secure, high-performing systems for global clients.* API Development & Integration: Created a RESTful API enabling seamless integration with ERP/WMS systems, streamlining client operations and enhancing efficiency.* Cybersecurity & Authentication: Designed a secure authentication system to safeguard user privacy and data for a leading brand in Argentina, ensuring compliance and mitigating breach risks.* Quality Assurance & Optimization: Implemented automated testing frameworks, increasing code coverage to 60% and reducing production issues by over 40%, significantly improving system reliability and client satisfaction.* Collaborative Development: Collaborated with cross-functional teams to deliver innovative solutions aligned with business goals, ensuring seamless project execution and enhanced operational outcomes.Key Impact: Delivered secure, scalable solutions that streamlined operations and enhanced client satisfaction, laying the foundation for advanced problem-solving and collaboration in executive-level IT leadership.

Fernando Higuera Skills

User Experience Digital Marketing Social Media Marketing Strategy Advertising Mobile Applications Web Development Marketing Strategy Crm User Interface Design Email Marketing Strategic Planning Adobe Creative Suite Social Media Web Design Information Architecture E Commerce Online Marketing Public Relations Business Strategy Axure Seo Art Direction Emerging Technologies Cms Leadership Saas Innovation Consulting Digital Strategy Enterprise Software Big Data B2b Forecasting M2m Business Analysis Analytics Consulting Machine Learning Artificial Intelligence Strategic Technology Planning Strategic Roadmaps Planning Budgeting And Forecasting Cross Functional Team Leadership Legal Compliance Strategic Negotiations Customer Advocacy Project Management Agile Methodologies Paas Hypothesis Driven Design

Fernando Higuera Education Details

  • Pensacola Christian College
    Pensacola Christian College
    Business Administration
  • Pensacola Christian College
    Pensacola Christian College
    Marketing
  • Tecnológico De Monterrey
    Tecnológico De Monterrey
    Marketing

Frequently Asked Questions about Fernando Higuera

What company does Fernando Higuera work for?

Fernando Higuera works for C Spire

What is Fernando Higuera's role at the current company?

Fernando Higuera's current role is Head of digital transformation and AI.

What is Fernando Higuera's email address?

Fernando Higuera's email address is fe****@****ght.com

What is Fernando Higuera's direct phone number?

Fernando Higuera's direct phone number is +185061*****

What schools did Fernando Higuera attend?

Fernando Higuera attended Pensacola Christian College, Pensacola Christian College, Tecnológico De Monterrey.

What are some of Fernando Higuera's interests?

Fernando Higuera has interest in Coffee, Technology And Gadgets, Advertising, Visual Communication, Philanthropy, Branding.

What skills is Fernando Higuera known for?

Fernando Higuera has skills like User Experience, Digital Marketing, Social Media Marketing, Strategy, Advertising, Mobile Applications, Web Development, Marketing Strategy, Crm, User Interface Design, Email Marketing, Strategic Planning.

Who are Fernando Higuera's colleagues?

Fernando Higuera's colleagues are Sherry Stegall, Joseph Pisarich, Paul Martin, Jack Ray, Darion Gabrieal, Ellen Dodson, Kelley Joshlin.

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