Francisco G. Hillyer Email & Phone Number

Greater San Diego Area

LOC SMS (POS) Certified Specialist for Implementation, Custom Development, and Post Sales Support.Analysis, implementation, and migration of Microsoft Dynamics GP and related products.Data Integration Specialist.Microsoft SQL Server, Client/Server OS, and programming languages used in product solutions.CRM 2011/2013 Customizations / Workflows / Security / TroubleshootingBusiness Intelligence Data Specialist.NET Development

Greater San Diego Area

LOC SMS (POS) Certified Specialist for Implementation, Custom Development, and Post Sales Support.Analysis, implementation, and migration of Microsoft Dynamics GP and related products.Data Integration Specialist.Microsoft SQL Server, Client/Server OS, and programming languages used in product solutions.CRM 2011/2013 Customizations / Workflows / Security / Troubleshooting Business Intelligence Data Specialist .NET Development

Greater San Diego Area

Analysis and implementation of Microsoft Dynamics GP.Manufacturing Applications Specialist, Data Integration SpecialistCustom Application Development for Microsoft Dynamics GP Product.Have a good understanding of business practices. Assist customers to use their ERP application to solve business process issues.Understand database infrastructures Microsoft SQL server, client/server operating systems, programming languages used in product solutions, and all technologies surrounding supported products.Strategic Consulting.Implementation gateway builder.Basic CRM 4.0/2011 Support/TroubleshootingSmartConnect Application SupportTier 3 Support Specialist

Accumulated and maintained technical knowledge of MBS and related products.Provided post-sales technical support to VAR’s and end-users during implementation, setup, operations, and complex or mission-critical system down situations.Good understanding of business practices Assisted customers to use their ERP application to solve business process issues.Understanding of database infrastructures Microsoft SQL server, client/server operating systems, programming languages used in product solutions, and all technologies surrounding supported products.Contributed to Knowledge Base and product suggestionsDevelop and maintain relationships with MBS customers, partners, and employees providing support and customer service.Support and assistance to our international offices and have some contact with international Customers and Partners.Independent Problem SolvingTakes on escalations and owns to completion by working with necessary people.Helped management understand team needs in technical training and others.Suggests area of improvement for team and products.

Analysis and implementation of Microsoft Dynamics GP for non-profit organizationsCreation of Customized Solutions for Dynamics GP (VBA, Modifier, Dexterity)Design and Creation of Financial Reports (FRx, Dynamics GP Report Writer)Direct End-User SupportFund Accounting Support in Dynamics GPPayroll Setup and Support in Dynamics GPDesign of Export Solutions for Dynamics GPSQL Server Administration and Data Query Microsoft Dynamics GP End User TrainingSage MIP InstallationTraining on SAGE MIP

Building and project management of the infrastructure of Microsoft Dynamics GP.MRP, Inventory, Purchasing, Production planning, Warehouse tracking, Shipments and Sales support in Microsoft Dynamics GP. Design and construction of appropriate reporting for finance and all other departments.Month-end close and the supervision of inventory adjustments, costs setups, BOM’s, margin analysis and troubleshooting.

Analysis and implementation of Financials in GP for TijuanaDirect End-User SupportAnalysis for implementation of GP in Mexico CityMonth End SupportReport analysisAutomation of PayrollDevelopment of Daily, monthly procedures for Financials in GP

Custom report creation in Great Plains report writer.Custom report design in Microsoft FRx.Systems support, Implementation of Great Plains

Demonstrated ability for Quick-LearningFinancial Reports AnalysisAutomation, Optimization Enhancement For Financial Month End Reports, Year-End SupportYear End Close Procedure In Great PlainsStore Physical Inventory AnalysisMonthly Alignment Planning reports updateRe-Designed reports for External Audit complianceAutomation of pre-payroll processing for more than 200 cost centersVariable Compensations report automation, processing, and delivery.The reconciliation of Inventory, Bank Statements, Lists, and files.Automation of Intercompany AP’s and AR’s balancing.Trained coworkers on MSAccess to help the process of Inventory ReportsEnhancement of queries for inventory processing in OracleDeveloped analysis code for Financial Month End Closing in SQL

Ability to analyze procedures for products and services of electronic bankingAssisted with implementation and transition to electronic bankingGained experience in ATM’s installationsDeveloped a customer service software

Demonstrated ability to analyze, evaluate and incorporate changes.Developed software to analyze accounting information and warehouse management.Developed software to transfer information between different legacy accounting systems.Developed customized financial reports from Mexican accounting systems

Assisted the process to collect, sort, archive and manage I/E Pedimentos and InvoicesDevelopment of applications to retrieve data from formatted excel worksheetsMexican Regulations on Import/Export Software compliance.Gained experience in supporting Mexican accounting systems and fiscal toolsDeveloped Payroll ReportsUpgraded an Electrical Testing Machine’s software code.Developed software physical inventories and managed information for audit and corporate.Responsible for relocating a department increasing office productivity.

Implementation and transition to a computerized system.Developed computer administrative solutions.Developed interface software for order entry and developed their manufacturing software.Organization Specialist.Multi-networked, information-related, cross-culturedProven ability to reach targeted goalsSkilled in problem-solving and troubleshootingUser support (English/Spanish)

Short project to assist on the process to Re-sort import and export pedimentos

Problem solving and troubleshootingAssisted in implementation and setup for voice and data communications in the Reynosa Springs Window Fashion facilityDevelopment of computerized administrative solutions Communications assistance/support level beginner - medium.Developed and implemented automation system for production and shipping productivity

Taught systems analysis, operating systems, programming principles and Introduction to computerized systems.

Assembly and installation of hardware and other related components to build computers. Computer architecture and applications including computer system network knowledge.