Irfaz H Email & Phone Number

Thiruvananthapuram, Kl, In

Trivandrum, Kerala, India

Expertise in managing UK Based clients and handled core projects.Hands-on experience in managing Servers and complex network environments.Expertise in managing Microsoft Endpoint Manager configuration and deployment.Experience in managing Aruba Access Points and Switches.Hands on experience on Cisco Miraki devices.Configuration and Management of Fortinet Firewalls, Smoothwall Firewalls and Sophos Firewalls.Administrating different Windows servers (2012/2016/2019)… Show more Expertise in managing UK Based clients and handled core projects.Hands-on experience in managing Servers and complex network environments.Expertise in managing Microsoft Endpoint Manager configuration and deployment.Experience in managing Aruba Access Points and Switches.Hands on experience on Cisco Miraki devices.Configuration and Management of Fortinet Firewalls, Smoothwall Firewalls and Sophos Firewalls.Administrating different Windows servers (2012/2016/2019). Hands on experience on Windows Backup, Veeam Backup, Backup Exec and Redstor Cloud Backup solutions.Hands on experience in Google workspace administration.Ability to manage Google Cloud Platform (GCP) infrastructure resources such as compute instances, storage, and networking services.Expertise knowledge on VMware and Hyper V.Hands on experience in Lightspeed and JamF.Experience in managing Print Solutions like Printix, Papercut and MyQ.Knowledge in managing HP, Canon, and Epson printer devices.Deploy patches to infrastructure & services within Windows & Networking infrastructure.Hands-On expertise on Office 365: Exchange Online Administration, Configuration, Deployment and Troubleshooting.Hands on experience in Sophos Central and Trend Micro security solutions. Show less

Trivandrum, Kerala, India

Providing support to network connectivity, server administration, resolving hardware and software issues, resolving outages or performance issue faced in the IT infrastructure and resolving them within agreed period to ensure continuous and stable service. Evaluating, researching and providing improvement suggestions to IT operations and Activities.Monitoring network resources and activity to ensure network availability to all system users and perform necessary maintenance to support network… Show more Providing support to network connectivity, server administration, resolving hardware and software issues, resolving outages or performance issue faced in the IT infrastructure and resolving them within agreed period to ensure continuous and stable service. Evaluating, researching and providing improvement suggestions to IT operations and Activities.Monitoring network resources and activity to ensure network availability to all system users and perform necessary maintenance to support network availability. Show less

Thiruvananthapuram Area, India

Monitor & administer existing IT network and server Infrastructure platforms by ensuring the entire network & server infrastructure platform in the company are functioning well, meeting business needs, and complying with security requirements. Work with vendors and infrastructure service providers to troubleshoot and bring up network connectivity. Provided regular report on network and server performance statistics, network equipment inventory. Participate in reviews of enhancements and… Show more Monitor & administer existing IT network and server Infrastructure platforms by ensuring the entire network & server infrastructure platform in the company are functioning well, meeting business needs, and complying with security requirements. Work with vendors and infrastructure service providers to troubleshoot and bring up network connectivity. Provided regular report on network and server performance statistics, network equipment inventory. Participate in reviews of enhancements and upgrades of network infrastructure periodically. Troubleshoot and resolve client network related issues. Show less

Thiruvananthapuram Area, India

Providing support to Clients Network, System Environment, System configuration and Administration of Servers.

Thiruvananthapuram Area, India

Major responsibilities include the installation, configuration and maintenance of Windows Server Operating Systems. In addition to that, I also provided assistance and oversight for all information system operations, LAN administrations, management of user accounts, system maintenance and also responsible for monitoring and responding to complex hardware & network issues.

Thiruvananthapuram Area, India

Troubleshooting networks, mobile devices, VPN, browser-related portals, hardware support and services, AV system support and desktop systems. Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account. Proactively solved problems and provided timely resolution to ensure minimal impact to customer and employee satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those… Show more Troubleshooting networks, mobile devices, VPN, browser-related portals, hardware support and services, AV system support and desktop systems. Handle IT inquiries/incidents or problem via phone, email, fax, web and other means set by the respective account. Proactively solved problems and provided timely resolution to ensure minimal impact to customer and employee satisfaction. Identify the most appropriate course of action for problem resolution and effectively communicate plans to those impacted. Responsible for ensuring resources are utilized efficiently and in the way that consistently promote the customer quality and satisfaction. Maintained inventory of computer, networking, and all other IT related equipment assets. Show less