Francisco Hernandez Olaya Mih Email & Phone Number

London Area, United Kingdom

Edison Building, 223-231 Old Marylebone Rd, London, Nw15Qt

Responsible for overseeing the budgeting, planning, procurement, and installation of furniture, fixtures, and equipment for high end hospitality projects around the world. Working closely with project teams, interior designers, architects, vendors, and contractors to ensure that all FF&E elements align with project requirements, budget constraints, and design aesthetics.Responsibilities:Lead the FF&E procurement process from initial planning to final installation, ensuring adherence to project timelines and budgetary guidelines.Collaborate with internal stakeholders, including project managers, designers, and operations teams, to understand project requirements and develop comprehensive FF&E plans.Conduct market research to identify potential vendors, negotiate contracts, and establish relationships with suppliers to obtain competitive pricing and high-quality products.Manage the FF&E budget and provide regular updates to project teams and senior management.Coordinate logistics, including shipping, delivery, and installation, to ensure timely and efficient execution of FF&E plans.Oversee the development of FF&E specifications, including detailed drawings, finish schedules, and product samples, to communicate design intent and requirements to vendors and contractors.Conduct site visits and inspections to verify the quality of FF&E installations and address any issues or concerns that may arise.Stay abreast of industry trends, new products, and emerging technologies related to FF&E, and make recommendations for continuous improvement and innovation.

London, England, United Kingdom

Deputising for the General Manager including all finance and onsite client aspects.Overall responsibility for all internal and external events and sports hospitality including liaising with external clients and suppliers.Delivering excellent levels of customer services whilst continuously reviewing and improving the customer journey.Overall responsibility for Safeguarding, Food and Health Safety within the Department.Managing a successful caterer handover.Assisting in the creation of a strategy to minimize risks and costs during theCOVID-19 pandemic.

West London

Based in Barnes, this prestigious school has recently been refurbished adding 2 new wings of event space. The multi-building site has extensive sports facilities, a music hall and a theatre in which events take place every week. Across the site, a catering team of over 40 Front of House members deliver internal catering and external hospitality services for up to 2000.Deputising for the General Manager including all finance and onsite client aspects.Overall responsibility for all internal and external events and sports hospitality including liaising with external clients and suppliers.Delivering excellent levels of customer services whilst continuously reviewing and improving the customer journey.Overall responsibility for Safeguarding, Food and Health Safety within the Department.

London, United Kingdom

Based at the headquarters of this prestigious global Law Firm near Tower Bridge. The site has over 50 meeting rooms, including a bar, 9 private rooms and a large terrace room with fine dining capacity for over 100 guests and receptions for up to 300 guests. Across 9 floors a hospitality team of just over 20 Front of House staff members deliver full hospitality services across the whole building including its tenants.Overseeing the Hospitality Team and ensure exclusive hospitality services are consistently delivered in a building that accommodates 1,400 people including over 100 London PartnersDeliver high profile events and dinners to impeccable standardsDriving innovation in terms of service delivery, food offering and presentation and thereby increasing revenueDevelop SOPs for the hospitality department and organise relevant training sessions In charge of risk assessments, liasing with auditors and the EHO as well as various internal and client side stakeholdersManage stock take and beverage costAssist with presentation to gain new business

St Jame'S Park

HSBC Private Bank is for clients that are looking to invest in excess of $5 million. St James has 35 meeting rooms, 10 dining rooms, an auditorium, a Board room and a Grand room in which formal dinners from 2 up to 80 can be held and events for up to 300 guests such us the charity ball for Centrepoint attended by HRH Prince William.Successfully plan and execute events as per client briefContinuously develop the food & beverage offer in close cooperation with the Head chefEnsure agreed financial targets are met and exceeded through weekly forecast, efficient payroll management, departmental transfers, client charges and credit controlResponsible person for all Health & Safety managementLeading the communication between the Facilities Departments, Reception and Office SupportDevelop SOP’s and deliver training sessions to permanent and agency staff for consistencyMonitor level of service and feedback client satisfaction to the team

Chealsea Fc @ Stamford Bridge

Stamford Bridge has 20 lounges and 100 boxes that total 6000 covers on match days. On non-match days the stadium can be hired as a venue for a variety of events ranging from meetings for 2 guests to conferences for 1200 delegates.Match day stand lead for 4 restaurants totaling 700 covers including the Directors LoungeOversee all non-match day conferences and eventsEffective communication with Chelsea FC sales team to ensure the success of match days hospitality and non-match day events.Purchasing of FF&E, stock control, wastage and responsible for labour forecast and payroll managementTraining needs assessment for match day and non-match day managers and subsequent delivery of bespoke of training sessionsAdditional assignments such as redesigning health club and directors lounge catering offer and members parties

Royal Albert Hall

Royal Albert Hall

"rhubarb"'s flagship and most prestigious contract looking after all food and beverage in 5 dining spaces, 13 bars, over 100 hospitality boxes and events across the Hall including dinner up to 2000 guests.Responsibilities:To be a driving force in achieving the operational and commercial success for the Operations Department. To be fully versed in all duties within the Operation in order to ensure a smooth and efficient delivery proactively seeking improvements and reacting to challenges as they arise. Participate in Operational DM rota.Conduct specialist projects to develop and improve any/all aspects of the operation as directed by the Head of OperationsEfficient staff beverage stock management with a close eye on cost control

Pearson @ 80 Strand

I took on this position in order to take my first steps as Hospitality Manager. The site has over 70 meeting rooms spread across 10 floors including training rooms and video conferencing rooms. Together with a team of six Hospitality assistants I also manage the exclusive hospitality area for Director's Dining, which includes a boardroom, 3 dining rooms and a conference suite for over 150 people.

Pwc @ 7 More London

Opening of Aramark's flagship and most prestigious contract in London to date, this contract looks after 73 meetings rooms including 8 dining rooms, partners lounge and 40 refreshment areas for PWC's 6,000 employees on site. Events range from lunches for two to Champagne receptions for 500 people.Responsibilities:- As part of the opening team putting together all standards and procedures and developing an extensive wine list- After the opening overall management of the day-to-day operations leading a team of 40 staff- Establishing successful relationships with a very demanding client - Implementing 5-star standards and delivering a consistent, bespoke service - Efficient beverage stock management with a close eye on cost control

Mandarin Oriental Hyde Park

A 5-star, 200-room deluxe hotel at the heart of Knightsbridge with 4 Food & Beverage outlets, Spa and Conference & Banqueting facilities with capacity for up to 500 guests. Responsibilities:- Overall management of events to luxury standards with an on site team of 40- Assistance in managing the logistics, exhibitions, speakers and delegates with great focus on detail- Effective communication with suppliers and sales, marketing, registration and production departments- Financial duties such as efficient forecast and budget of the payroll- Responsible for Training, SOP’s, and Health & Safety

Jumeirah Carlton Tower Knightsbridge

A 5-star, 220-room deluxe hotel with 5 Food & Beverage outlets, health club and extensive Conference & Banqueting and Meeting facilities comprising 9 meeting rooms and a Ballroom with capacity for up to 700 guests.

Millennium Mayfair Grosvenor Square

A 4-star deluxe hotel with 240 rooms, 3 Food & Beverage outlets and Conference and Banqueting Facilities comprising 8 meeting rooms and a Ballroom with capacity for up to 700 guests

Rothschild Nm & Sons

A city-based contract looking after 18 meeting rooms and 4 fine dining rooms

English And American Literature, English Language And Literature, General

Bachelor Of Arts (B.A.), English Language And Literature, General

Iol Diploma In Translation Course, English Language And Literature, General