Forrest Taylor Email & Phone Number

Austin, Texas, United States

• Provide consultation, leadership, and project management for new software implantation, user acceptance testing (UAT), and employee training process development. • Completed successful project launches for industry standard software and hardware. Including: AutoCAD software suite, BIM360, Office 365, Azure managed SharePoint OneDrive Cloud Storage integration, data migration, email service migration, cloud data storage migration, and disaster recovery solutions. • Lead for strategic IT business development and agility focused initiatives.• Creating, maintaining, and training employees on HIPAA and SOX compliance guidelines and procedures in a digital environment.

Boerne, Texas, United States

• Leveraged comprehensive knowledge of products and services to best meet customer needs within the confines of fixed budget requirements. Resulting in increased client acquisition and an overall company growth of 18% year over year.• Azure Single Sign On (SSO), Multifactor Authentication (MFA), and Software as a Service (SAAS) administrator for multiple client businesses simultaneously.• Managed User Acceptance Testing (UAT) for multiple projects and clients in parallel. Ensuring all projects were completed on time, fully functional, and within budget.

San Antonio, Texas Metropolitan Area

• As the sole technician for the IT interoffice help desk supporting over 1000 employees, I created, implemented, and refined business processes still in use by the company today.• Lead new software selection, testing, implementation, and rollout for production environment. Leading to increased usability, stability, and productivity for users across the company.• Created and maintained corporate OS images through administration of the Windows Deployment Sever, Active Directory and Azure Enterprise environment.• As the System Administrator for the company production campus, I successfully resolved multiple time sensitive, high impact issues without prior training or knowledge of impacted systems. Resulting in saving the company millions of dollars in lost production revenue.