Fiona Bates

Fiona Bates Email and Phone Number

CMO @ Quell
Saffron Walden, GB
Fiona Bates's Location
Greater Cambridge Area, United Kingdom
Fiona Bates's Contact Details

Fiona Bates personal email

About Fiona Bates

PROFESSIONAL PROFILEA focused, highly motivated professional with vast and diverse experience in retail marketing, Business Improvement District (BID) campaign management, client account management, media relations and event management. A strong leader with a talent for managing teams/individuals and co-ordinating projects to achieve specific targets and objectives according to tight timelines. A proactive and innovative person who is adept in developing inspiring customer focused marketing solutions. An exceptional diplomatic communicator with the ability to develop successful relationships with colleagues and clients at all levels. Methodical and meticulous, able to plan and organise successful internal and external marketing events to promote business development.Specialties: Omnichannel communication solutions, creative design, customer journey insight, strategy definition, print, Business Improvement District (BID) event and campaign management.

Fiona Bates's Current Company Details
Quell

Quell

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CMO
Saffron Walden, GB
Employees:
7
Fiona Bates Work Experience Details
  • Quell
    Cmo
    Quell
    Saffron Walden, Gb
  • The Art Bureau Ltd
    Small Business Owner
    The Art Bureau Ltd Jan 2021 - Present
    Saffron Walden, England, United Kingdom
  • Neon Squirrel
    Company Owner
    Neon Squirrel Jan 2019 - Present
    Saffron Walden, Essex, United Kingdom
  • Fiona Bates Consultancy
    Retail Marketing Consultancy
    Fiona Bates Consultancy Oct 2011 - Jan 2019
    Cambridge
  • Blackdog Creative Marketing
    Marketing Consultant
    Blackdog Creative Marketing Apr 2011 - Sep 2011
    Ware, Hertfordshire
  • Tesco Stores Ltd
    Stores Marketing Manager - Direct
    Tesco Stores Ltd Jan 2010 - Jun 2011
    Welwyn Garden City
    • Managing the in store team to determine catalogue allocation and distribution• Ensuring continuous improvements in processes.• Responsibility for up-weighting in store presence of Direct. Securing additional Corporate Marketing space across the store through the delivery of effective POS in store.• Successful launch of Spring/Summer and Autumn/Winter Direct catalogues in store during 2010• Launch of the Direct Order & Collect trial stores, working on all aspects of the marketing mix • Management and delivery of the Dotcom Click & Collect trial and “1000s more online” campaign in store • Helping to deliver the Dotcom/Direct Brand Review and ensuring appropriate engagement across all areas of the Dotcom business.• Development of a cohesive Every Little Helps (ELH) proposition for Direct• Working with the grocery Click & Collect Natural Work Team (NWT) to ensure the effective and timely delivery of the concept to two initial trial stores (Baldock and Romford Extras). Responsibility for directing the creative for external and internal marketing materials. • Ensuring that the services Direct received from design and print suppliers delivered according to expectations. Continually working with Corporate Purchasing to ensurebest value.• Ensuring that the Direct team worked according to the in store Marketing budget.• Working as an internal consult for several high profile Dotcom trials and campaigns through using networking skills across multiple internal departments • Management of design, print and research agencies to deliver better, simpler and cheaper communication solutions • Blue performance review for 2010 (based on Tesco RAGB system)• Employee of the month for September 2010, awarded by Ian Crook (Dotcom Marketing Director)
  • The Delta Group
    Account Director
    The Delta Group Nov 2003 - Dec 2009
    • Ownership of the Tesco account at The Delta Group. Management of the client relationship through understanding the client’s underlying needs and development of a strategic partnership• Development of the Tesco account to deliver £8.5m turnover to The Delta Group in 2008• Working closely with the various Marketing teams at Tesco to develop strategic instore plans, and conceptualising, directing design, printing, and delivering effective Point of Sale (POS) campaigns according to Corporate Seasonal and Trade Plans• Fully understanding the importance of brand management and assisting in promoting the development and awareness of the brands through creative marketing initiatives. Developing and directing the team at Lick Creative as in store Brand Guardians for Tesco Personal Finance for two years• Simultaneously managing several large projects for a variety of clients through effective time management, multi-tasking and delegation of responsibilities internally • Presenting initial concepts to the Tesco Marketing team as part of the pitch process• Developing and presenting POS and OFD solutions to create theatre in store, whilst ensuring projects fall within budget (e.g.: £800k - Tesco decoration campaign for Christmas 2006 / 2007)• Developing new POS solutions in response to cost and store format challenges • Working alongside the Tesco Corporate Purchasing team to develop cost saving and green initiatives for design, print and merchandising• Managing the performance of a team of Account Managers, ensuring that roles are fulfilled, performance reviews regularly undertaken, and development, coaching and training encouraged as appropriate• Developing key contacts with other Tesco suppliers• Attending and participating in regular design and print workshops and brainstorming sessions to generate fresh marketing ideas and concepts and better working practices. Participated in several Tesco Value Chain Reviews and Customer Question Time sessions
  • Trumps Design & Print
    Account Manager, Promoted To Marketing Director
    Trumps Design & Print 2000 - 2003
    Ware, Hertfordshire
  • Volac International Ltd
    Marketing Manager
    Volac International Ltd 1997 - 2000

Fiona Bates Skills

Strategy Customer Experience Crm Retail Product Development B2b Change Management E Commerce Fmcg Management Brand Management Marketing Account Management Business Development Leadership Training Merchandising Strategic Partnerships

Fiona Bates Education Details

Frequently Asked Questions about Fiona Bates

What company does Fiona Bates work for?

Fiona Bates works for Quell

What is Fiona Bates's role at the current company?

Fiona Bates's current role is CMO.

What is Fiona Bates's email address?

Fiona Bates's email address is fi****@****ail.com

What schools did Fiona Bates attend?

Fiona Bates attended Harper Adams University College.

What are some of Fiona Bates's interests?

Fiona Bates has interest in Horse Riding, Skiing.

What skills is Fiona Bates known for?

Fiona Bates has skills like Strategy, Customer Experience, Crm, Retail, Product Development, B2b, Change Management, E Commerce, Fmcg, Management, Brand Management, Marketing.

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