Fiona Blair Email & Phone Number

Edinburgh, Gb

Core focus is achieving solid business operations for successful delivery of services from sales all the way through to project delivery.I collaborate internally supporting processes and reporting for sales, resourcing, delivery and finance.Proficient in Salesforce to support the sales reporting cycle, KPIs and business pipeline reporting.

Edinburgh City, Scotland, United Kingdom

Delivery lead for Edinburgh, London and Poland services team, managing a team of agile project managers and delivery squads.Focus was on utilisation, commercial success of projects, continual focus improving ways of working and overall project and customer success.Reported to our Chief Delivery Officer in Brisbane and collaborated across the business with Poland, US, ANZ and London.

Edinburgh, United Kingdom

- Delivery lead, ensuring continual improvement and focus on delivery process and standards.- Project manager for complex web solutions, including CMS replatform, data integrations, search implementations (Funnelback), marketing automation.- Solid understanding of development lifecycles with lean agile principles to fit delivery and business environment.- Oversee multi-functional project teams including front-end and back-end developers, strategy consultants, technical consultants, application support engineers and UX/Design teams.- Strong practical and analytical skills to drive continual improvement within project lifecycles and drive business growth- Commercially focussed driving accurate profitability and forecasting for the business- Good written and verbal skills, focussing on accurate scope of works, progress reports, risk management and delivery planning.- Solid stakeholder engagement and customer communication, ensuring all project deliverables are communicated- Global engagement with multi-functional teams across Squiz in Australia, Poland and UK, from product teams, technical leads and business consultants.- Good understanding of platforms such as Jira, Basecamp, Trello, Google Analytics/Tag Manager, MS Office, Adobe Suite.- Experience of working with customers across Finance, Investments, Higher Education and Energy Solutions.- On the Squiz UK Management Team, reporting to C-suites across the business with a focus on delivery and client services.

Edinburgh, City Of Edinburgh, United Kingdom

Squiz is one of the world's leading web based solution providers. We consult, build and manage engaging online solutions using our market leading User Experience Platform, which includes an open source Enterprise Content Management Solution (CMS), Enterprise Search tool (Funnelback), Marketing Automation and CRM. We work with clients, globally, from a wide variety of organisations within both public and private sector. We have 9 offices covering in the UK, Australia, New Zealand, USA & Europe. My role as Digital Account and Project Manager at Squiz encompasses a varied range of skills and knowledge with my primary focus on the client, and delivering on the following:- Maintain strong, strategic partner level relationships with key client accounts, developing detailed understanding of their brand, business, customers and market, also recognising areas of growth with existing clients- Leading on commercials within the Edinburgh Office, ensuring all invoicing, billing and finances are up to date- Conducting account reviews with clients, ensuring SLAs are being adhered too, and prompting discussions for future projects- Collaboration with London and Poland offices, streamlining processes and knowledge sharing across the business- Project managing multi-disciplined teams, both local and remote, including UX Design, Front and Back End Development, Solutions and Technical Consultancy, and QA- Manage existing and new projects using Agile and Waterfall methodologies, utilising a variety of project management tools and systems including Jira- Initiate, monitor and drive delivery of work streams across multiple disciplines keeping stakeholders informed throughout- Assisting the Technical Director with proposals, technical specifications and produce accurate statement of works, quotations and budgets- Project delivery, including kick-off meetings, workshops, daily calls and troubleshooting- Escalation point for any challenges or issues with the tech and projects

Edinburgh, United Kingdom

Account Manager on Scottish Government and key financial services account at Whitespace. Experience of brands includes Sainsbury's Bank, Sainsbury's Energy, Food Standards Scotland, The R&A, Greener Scotland, GoCompare and Scouts Scotland.My main day to day responsibilities include:- Creative brief writing and internal briefings to all teams (designers, developers, UX, planning, digital teams)- Planning based on client SLA’s and smooth, on time delivery of projects- Managing budgets, predicting accurate projections and ensuring projects are profitable- Nurturing client relationships and maintaining a high level of client satisfaction- Recognising areas for new business and future income

Edinburgh, United Kingdom

Account Executive at Whitespace supporting the AM and SAM for a key financial client on day to day projects, liaising with clients, managing budgets and project management. Whilst an AE I led our team to winning two Scottish Design Awards (Corporate Literature & Art Direction) and one Scottish Creative Award (Annual Report).

Sydney, Australia

Studio Manager for a high end photography company in Sydney’s CBD. Main duties included:* Scheduling of day to day shoots and bookings of sales appointments and CRM management* Securing locations and managing photographers schedules* Project management of all clients shoots and all billing* eCRM management, and email marketing* Ensuring profitability and smooth delivery of family photography packages

Sydney, Australia

Photographer for high-end lifestyle photography company, travelling across territories in Australia. Main duties included:* Photographing families and children, capturing variety to increase sales* PR and sales of photography packages, meeting monthly targets* Studio set up, daily light tests and general maintenance of equipment

Scotland

Merchandising and Sales Assistant for The Open Championship golf venue. Main responsibilites entail visual merchandising of the store, buying, account handling of golf bookings, member and visitor check in and financial responsibilities. Includes working alongside golf bodies such as IMG, Scottish Golf Union and Ladies Golf Union for high profile events hosted at the golf course.

Bachelor Of Arts (Ba), Fine And Studio Arts, Transatlantic Exchange

Activities and Societies: Printmaking, Photography and Art History During my 3rd year at DJCAD I spent a semester abroad at San Diego.

Bachelor Of Arts (Ba), Fine And Studio Arts

Activities and Societies: Printmaking, Drawing, Photography, Film and Art History Ah what a fabulous 4 years I had at DJCAD, specialising.