Fibi Masi Moses Email & Phone Number

Maiduguri, Borno State, Nigeria

As the Protection Coordinator I will support the implementation of Protection, Monitoring and Accountability Activity in Borno State.And oversee the Monitoring and Accountability protection activity across LGAs in Borno State and will be responsible for the day-to-day supervision and oversight of the Protection, CFM and AAP team in Borno state.

Sokoto State, Nigeria

• Established a complaints and feedback mechanism in each project location on the highest levels of integrity so that beneficiaries will trust and ensure that their complaints are confidential, and they have confidence.
• Ensure adequate monitoring of complaints received and response (follow-up) processes by developing and maintaining a tracking mechanism.
• Ensure that feedback was routinely recorded, reviewed, and responded to timely in line with feedback mechanism guidelines.
• Stand as the first point of contact for beneficiary, staff, and stakeholder complaints.
• Maintained and updated the CFM database; and provided timely updates to project staff based on the nature of feedback.
• Ensure all complaints and feedback received via field visits, active hotlines, messages, WhatsApp, suggestion boxes, feedback forms, and project management committees were referred internally within the sectors and.

Gashua, Yobe Nigeria

The following are my roles with the organization; I most recently set up Project Monitoring Committee and Technical Committees from the 6 Six LGAs in Yobe, these PMCs will work as the link between the Organization and targeted Participants to make them self-reliant, and I set up Complaints and Feedback Mechanisms, and this is done by consulting the diverse.

Borno State, Nigeria

Niger

Bachelor'S Degree, Political Science, Merit

Activities and Societies: Departmental ExcosPolitical Scientist

Higher National Diploma, Civil Law, Upper Credit