Highly talented having comprehensive knowledge of Information technology Management, with more the 20 year of experience directing Telecom, IT programs and departments. Strong background in managing technical support, network and communications infrastructure, and telephony support operations. Proven ability to establish and lead Operations department. Empirical cognizance of reducing costs and improving operational efficiency.I’ve gained expertise in operations process designing, for example, operations strategic goals, planning & control, improvements and optimization to achieve maximum output. On the other hand, I’m adept in customer relationships management, capacity planning, forecasting, and integration of diversified technology platforms. Along those lines, I’ve implemented multiple enterprise datacenters and their respective disaster recovery (DR) sites.Highlights of Experience:✔ Telecommunications Management: Operations & Budgets✔ OSS/BSS Solution & Services Design (ITIL, TOGAF)✔ Technical Project Management and Agile Service Delivery✔ Systems engineering design, integration, testing, and migration planning Network Operating Center, Disaster Recovery Planning and management✔ Detail-oriented individual with the ability to rapidly learn and take advantage of new conceptsSummary of Industry Credentials:✔ VCP-DCV VMware Certified✔ TOGAF 9.1 Certified✔ ITIL V3 (F) Certified✔ Associate’s Certificate in Project Management (ACPM)✔ Cisco Certified Internetwork expert (CCIE, Security and Service Provider) ✔ IM:EX Selected Module (Development Dimension International)✔ Leadership Tools (Development Dimension International)Specialties: Subject Matter Expert in Core Network & Transmission, NSS, OSS/BSS, Microwave, Web Solutions, Applications Security & Interconnect.Product Specialist, Requirements Analysis & Solution Designs, Architecture Design, Project Management, Enterprise Architecture Compliance, Application and Technology domains