Empower, support, help low income job seekers to build their career path and go with them step by step to achieve their goals in work and in life.

• Schedule staff hours and assign duties.• Greet customers, Answer customers' questions, and provide information on products • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.• Maintain food and equipment inventories, and keep inventory records.• Investigate and resolve complaints regarding food quality, service, or accommodations.• Perform various financial activities such as cash handling, deposit preparation, and payroll.• Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.• Observe and evaluate workers and work procedures to ensure quality standards and service, • Responsible for the all marketing and advertisement duties

• Team member of Community Works Project (CWP), a Department of Human Services (DHS) funded project to develop sustainable employment opportunities for TANF recipients in East Portland• Managed caseload of approximately 60 clients; implemented a person-first job-placement approach with clientele; developed individual employment goals and career plans; specifically cultivated relationships with businesses based upon individualized job placement plans• Track client participation through state database TRACS; includes writing narratives, inputting attendance hours and other client specific information • Identify and contact community support services to assist clients in overcoming barriers to employment including criminal backgrounds, lack of training, insecure housing, utility assistance • Develop meaningful relationships with DHS case managers to ensure client’s needs are being met • Based on a person-first approach; reach out to the business community to develop career-minded and living wage paying internships

• Identified target population with help with other social sectors actors in the camp; including youth development workers, United Nations’ social workers and school counselors • Developed and managed relationships with key community partners; resulted in additional resoruces for project specific work• Cultivated relationships with key local employers• Initiated relevant and innovative outreach activities; for example performed workshops with employers to dispel myths associated with workplace conditions, or work ethics and abilities of women • Register jobseekers and update recorded information on the personal identification from (PIF) – for purposes of tracking deliverables• Diagnosed jobseekers needs based on different assessment tools; this included personal meetings and surveys and incorporated techniques to identify the best strategy to guide them towards employability• Created a personal career plan for each client based on informational meetings with each participant• Referred clients to additional social services available through local, regional and international non-profit agencies• Identified job vacancies through various means; including newspapers, direct visits to employers, and professional and personal networks• Matched jobseekers with employer needs; provided prescreening services to employers • Provided employers with retention services; this included three month and six month site visits with employer• Developed and implemented a soft skills workshop for job seekers• Trained newly hired Career Guidance Officers in project specific procedures and strategies in job development• Developed and implemented a short term vocational training course that identified job seekers compatibility with vocational training course offerings

• Liaised with social workers and school counselors to identify marginalized and vulnerable groups• Established and maintained relationships with prospective employers, local chambers of commerce and industry and educational institutions• Established and operated procedures to receive and update local job vacancies and career fairs through community billboards, project website and email • Pre-screened each client in order to best match candidates with local employment opportunities • Conducted surveys of local labor market to identify employment opportunities and training requirements• Compiled and maintained up-to-date information on vocational training on and career options available locally and throughout Syria • Created and oversaw a local employment guidance advisory committee to develop outreach strategies to market job seekers to employers• Assisted in preparing and updating informational material on United Nations’ employment guidance services• In Coordination with UNRWA schools and social services, organize career talks and seminars on resume preparation, job application and interview techniques