Fidelis Idu
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Fidelis Idu Email & Phone Number

Sales I Customer Management Specialist I Customer Service I Regional Manager I Operations Management at Aramex
Location: Abuja, Federal Capital Territory, Nigeria 9 work roles 1 school
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Current company
Aramex
Role
Sales I Customer Management Specialist I Customer Service I Regional Manager I Operations Management
Location
Abuja, Federal Capital Territory, Nigeria
Company size
8693 employees

Who is Fidelis Idu? Overview

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Quick answer

Fidelis Idu is listed as Sales I Customer Management Specialist I Customer Service I Regional Manager I Operations Management at Aramex, a company with 8693 employees, based in Abuja, Federal Capital Territory, Nigeria. AeroLeads shows a matched LinkedIn profile for Fidelis Idu.

Fidelis Idu previously worked as Customer Management Specialist at Aramex and Regional Operations Manager at Greater Washington Capital Ltd. Fidelis Idu holds B.Sc, Physiology, Human Physiology from University Of Ilorin, Nigeria.

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Aramex

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Profile bio

About Fidelis Idu

I am a sales professional who is passionate about client experience and proffering solutions that help improve their businesses. For more than 13 years, I have been actively involved in client retention through B2B and retail sales. I achieved these goals by effectively communicating with clients, negotiating with stakeholders and key decision makers. I have also assisted Marketing teams with business development. I enjoy consultative selling because it puts the needs of the customer, first, which helps me in building lasting relationships.I currently work as a Customer Management executive negotiating with key personnel of organizations and businesses with the objective of closing deals and ensuring that business relationship is maintained and improved.I would like to be part of an organization that has a positive work environment and is making a difference. I would love to help them increase their sales revenue through improved Client relationship.Expertise: Negotiation, Sales, Presentation, Client relationship, Business Development, Relationship Management, Client retention, Team Leadership, Liaison, Closing deals.

Listed skills include Leadership, Microsoft Office, Teamwork, Management, and 8 others.

Current workplace

Fidelis Idu's current company

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Aramex
Aramex
Sales I Customer Management Specialist I Customer Service I Regional Manager I Operations Management
dubai, united arab emirates
Website
aramex.com
Employees
8693
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Company profile
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9 roles

Fidelis Idu work experience

A career timeline built from the work history available for this profile.

Customer Management Specialist

Current
Aramex

Abuja, Federal Capital Territory, Nigeria

Dec 2023 - Present

Liaison Officer

Maayoit Healthcare Limited

Abuja, Federal Capital Territory, Nigeria

  • Negotiating on behalf of company management in resolution of issues
  • Reconciling accounts with Healthcare providers to ensure transparency and accountability
  • Improving relationship with clients and partners
Apr 2021 - Sep 2021

Branch Manager

Maayoit Healthcare Limited

Minna, Niger, Nigeria

  • Supervised operations in Niger State
  • Established office processes to improve branch output and service delivery to clients
  • Increased Sales revenue by 185 % in 2020.
  • Closed deals with Niger State Government for coverage of State Health Insurance.
May 2018 - Apr 2021

Branch Manager

Maayoit Healthcare Limited

Awka, Anambra, Nigeria

  • Supervised operations in Anambra, Delta and Enugu states.
  • Improved staff efficiency through training and constant monitoring of output over time.
  • Improved sales revenue at the branch.
May 2016 - May 2018

Quality Assurance Specialist

Maayoit Healthcare Limited

Ilorin, Kwara, Nigeria

  • Monitored and evaluated Hospitals in Ilorin
  • Accredited Healthcare facilities
  • Assisted the sales team.
  • Monitored patients under Health Insurance schemes.
Apr 2016 - May 2016

Marketer

Ochiedike Dialysis And Diagnostic Centre

Owerri, Imo State

  • Conducted and presented up to 4 seminars, monthly, to large corporate organizations, banks, paramilitary bodies, etc. Thus, increasing awareness of health issues in our society and proffering diagnostic solutions.
  • Drove increased sales of health cards to individuals
  • Achieved up to N1 million and more in sales revenue, monthly.
  • Cold-called 10 – 20 potential clients, monthly.
  • Handled up to 50+ patient cases in a month ensuring that they were well attended to, thereby enabling positive customer experience.
  • Monitored 5 – 10 hospitals, including the Federal Medical Centre, hence maintaining a cordial working relationship between the Centre and the assigned hospitals
Aug 2014 - Mar 2015

Sales Executive

St. Eves Concept

Ikoyi, Lagos

  • Organized up to 3 presentations for target groups, monthly.
  • Participated in team-based marketing storms.
  • Marketed the company’s nutritional products and monthly publications.
Nov 2012 - Jul 2013

Pharmacy Assistant

Oba Ademola Maternity Hospital

Abeokuta, Ogun State

  • Main tasks:
  • Recorded daily sales of drugs purchased by patients.
  • Assisted in the purchase of drugs from the Central Medical Store for the hospital.
  • Represented the hospital at 2 – 4 key events conducted by health institutions and pharmaceutical companies, quarterly.
  • Dispensed doctors’ prescriptions to patients.
Dec 2010 - Sep 2012
Team & coworkers

Colleagues at Aramex

Other employees you can reach at aramex.com. View company contacts for 8693 employees →

RL Reina Leah Manuel Reina Leah Manuel Colleague at Aramex Dubai, United Arab Emirates, United Arab Emirates View → MR Md Rafiqul Islam Md Rafiqul Islam Colleague at Aramex Dubai, United Arab Emirates, United Arab Emirates View → BS Bassma Salem Bassma Salem Colleague at Aramex Jiddah, Makkah, Saudi Arabia, Saudi Arabia View → AA Ahmad Abu-Salem Ahmad Abu-Salem Colleague at Aramex Saudi Arabia, Saudi Arabia View → KA Kalega Amon Kalega Amon Colleague at Aramex Hemsworth, England, United Kingdom, United Kingdom View → RK Razan Kashouqa Razan Kashouqa Colleague at Aramex Jordan, Jordan View → AE Ariel Ermac Ariel Ermac Colleague at Aramex Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates, United Arab Emirates View → MI Mohamed Ismail Mohamed Ismail Colleague at Aramex Cairo, Egypt, Egypt View → JN Jerry Nkumbi Jerry Nkumbi Colleague at Aramex City Of Johannesburg, Gauteng, South Africa, South Africa View → DS Deepak Sehrawat Deepak Sehrawat Colleague at Aramex Delhi, India, India View →
1 education record

Fidelis Idu education

FAQ

Frequently asked questions about Fidelis Idu

Quick answers generated from the profile data available on this page.

What company does Fidelis Idu work for?

Fidelis Idu works for Aramex.

What is Fidelis Idu's role at Aramex?

Fidelis Idu is listed as Sales I Customer Management Specialist I Customer Service I Regional Manager I Operations Management at Aramex.

Where is Fidelis Idu based?

Fidelis Idu is based in Abuja, Federal Capital Territory, Nigeria while working with Aramex.

What companies has Fidelis Idu worked for?

Fidelis Idu has worked for Aramex, Greater Washington Capital Ltd, Maayoit Healthcare Limited, Ochiedike Dialysis And Diagnostic Centre, and St. Eves Concept.

Who are Fidelis Idu's colleagues at Aramex?

Fidelis Idu's colleagues at Aramex include Reina Leah Manuel, Md Rafiqul Islam, Bassma Salem, Ahmad Abu-Salem, and Kalega Amon.

How can I contact Fidelis Idu?

You can use AeroLeads to view verified contact signals for Fidelis Idu at Aramex, including work email, phone, and LinkedIn data when available.

What schools did Fidelis Idu attend?

Fidelis Idu holds B.Sc, Physiology, Human Physiology from University Of Ilorin, Nigeria.

What skills is Fidelis Idu known for?

Fidelis Idu is listed with skills including Leadership, Microsoft Office, Teamwork, Management, Pharmacy, Marketing, Microsoft Excel, and Public Speaking.

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