Liam Field Email & Phone Number

Sydney, New South Wales, Australia

Consistent over-achiever, representing and generating monthly donations via telephone on behalf of charities such as Doctors Without Borders and the Taronga Conservation Society.

Maidenhead, England, United Kingdom

As a UK & Ireland Partner Manager, I was the designated expert for ensuring the successful growth and development of joint revenue, expertise and skills across 14 strategic partners for Dynatrace, ranging from some of the largest Global System Integrators right down to a set of specialized transformation partners that are local to the UK&I.

Maidenhead, England, United Kingdom

Responsible for the identification and growth of business with Dynatrace’s network of Managed Service Providers, Value Added Resellers and Global System Integrators across the EMEA market, working hand in hand with all sales & technical practices to develop the key relationships required for successful and meaningful partnerships.

Maidenhead, England, United Kingdom

Key member of the team responsible for: - Pre-qualification of inbound leads across EMEA- Delivered introductory presentations to non-major, inbound leads across EMEA- Competent with Salesforce, SalesLoft- Dynatrace Online Web Chat (EMEA)After 5 months, I was recognised for my work and stepped up to support the UK Financial Services sales team alongside the Nordic sales team to help identify sales opportunities across a set of 13 accounts in addition to my pre-existing responsibilities listed above.

Maidenhead, England, United Kingdom

Key Achievements:- Interim Head of the Digital University – arranging presenters, content, advertising, session recording and information cascading onto internal systems for ~5,000 global staff.- Presentations to leadership and CXO management, only 1 of 20 apprentices to do so.- Creative thinker – Created the Maersk dictionary with buy in from senior management. - Fully competent with Office 365, specifically Excel.- Management of the office 9-a-side football.Day to Day Responsibilities within 8-month placements: Service Asset Configuration Management- Project management, multiple stakeholder liaison. Chair meetings.- CMDB quality assurance. Internal document creation. - Trained in Agile principles, Foundation Course. Participated in weekly stand-ups.- Trained in ServiceNow. Worked on GDPR compliance projects.Application Services- Incident request management. Data analysis / cleansing.- Involved in daily stand-ups, interim Scrum Master when senior management couldn’t attend.- Integration with multiple external consultancy firms, providing support and helping manage projects. Shared Services & Quality Assurance- Management of Digital University – meeting and developing key KPI’s.- Data creation and management on internal software tools.- SharePoint website creation, sole management from start to completion.- Creation of multiple precise user guides for local staff.

Reading, United Kingdom

In my role as a Retail Sales Assistant within a small, local store, it was important that I championed customer service by exceeding customer expectations and encourage repeat custom. Within this role, I gained valuable experience of multitasking and understanding the importance of efficient team work. It was also important to carry out the prioritization of tasks while working to deadlines.Responsibilities: - Till management, handling monies alongside continuous stock management.- Opening and closing of the store.- Maintaining superior levels of product knowledge.- Consistently championing customer service.- Pushing sales of promotional items to meet KPI’s.

Reading, United Kingdom

During my time at 365ITMS (5i), I was a crucial cog in a developing team. My role was to investigate and create potential leads for the Sales team to peruse, meaning the data I was delivering had to be clear, concise and coherent. This experience expanded my knowledge of genuine business processes whilst building my foundational knowledge of office behavior.Responsibilities:- Data cleansing: Validating and updating key customer information through internet research and warm calling to create foundation of new sales campaign.- General office duties such as photocopying, scanning, and post administration.- Delivering on key KPI’s such as – number of warm calls made by COP.