Patrick Field Email and Phone Number
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Patrick Field is a Operations Engineer - IP Tier III at Lumen Technologies. He possess expertise in networking, troubleshooting, vpn, ccna, ccent and 14 more skills. He is proficient in English.
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Operations Engineer - Ip Tier IiiLumen TechnologiesBasingstoke, Gb -
Operations Engineer - Ip Tier IiiLumen Technologies Sep 2021 - PresentBasingstoke, England, United KingdomProviding next level support for questions / escalations from service assurance (NOC), service delivery and other internal organisations within the business for a large number of different products such as IPVPN, SDWAN (SASE), DIA, Cloud Connects, PSN.Also responsible for maintenance type tasks such as code upgrades on customer network devices.My other responsibilities are more proactive such as network automation with a focus on auto diagnostics and ticketing to enable faster fault resolution. -
Lead Operations TechnicianLumen Technologies Oct 2020 - PresentBasingstoke, England, United KingdomIt's tempting to say it's like a NOC Tech III however, my responsibilities have increased broadly:- Automation project work working with Itential- Versa SDWAN - Providing assistance to other NOC technicians and acting as an internal escalation point for long running issues.
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Noc Technician IiiCenturylink Aug 2018 - Oct 2020Redwood, BasingstokeIt's like a NOC Technician II but with an extra I -
Noc Technician IiLevel 3 Communications Apr 2016 - Aug 2018Redwood, Basingstoke -
Tier 2 Network EngineerDaisy Group May 2015 - Mar 2016Reading, United KingdomHere's a very brief "10,000"ft overview of my current responsibilities at Daisy:• Performing diagnostics and troubleshooting for WAN / LAN technologies.• Router configuration and dispatch. “Bring lives” with new customers to ensurecircuit works as intended.• Monitoring SNMP (Spectrum) alerts, acknowledging where necessary andinvestigating.• Providing multi-vendor support for managed routers (including wireless), switchesand firewalls.• Managing fault / CPE escalations as and when advised by the Team Manager. -
Tier 2 Corporate Support TechicianDaisy Group Nov 2014 - Jun 2015Reading, United KingdomHere's a brief overview of my current responsibilities at Daisy:• Supporting a variety of different products including xDSL, WLR3, FTTC and Ethernet technologies such as Leased lines, EFM (Ethernet in the First Mile), Point-to-Point and MPLS.• Knowledge of Firewalls, DNS and Email troubleshooting • Good working knowledge of Cisco CLI coupled with a strong networking knowledge to identify, troubleshoot and resolve configurational faults.
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Technical Dealer Communications ExecutiveAuto Trader Uk Oct 2013 - Nov 2014• Managing 3rd party / dealer group and manufacturer relationships as the main point of contact for Datafeed setups and maintaining relationships with these contacts.• Having full knowledge of the import / export process to dictate requirements when speaking with internal / external clients• Building and maintaining working relationships with Autotrader Datafeeds management team• Regularly supporting Dealer Communications team with Datafeed issues and technical queries where required• Managing and servicing manufacturer DMS and UVL queries by taking full ownership of end-to-end requests or issues• Providing consultative service to dealers based on their stock management performance -
Network TechnicianIsrighthere Ltd Oct 2008 - Oct 2013• Handling support calls of a 1st and 2nd line nature and logging them onto CRM and diagnosing support cases. • Pre-sales technical assistance to potential customers• Liaising with field engineers• Providing support to office staff on hardware and software problems. • Ordering & managing WLR3 and PSTN orders with BT and Daisy Telecom• Managing xDSL orders and ceases• Managing PBX (Asterisk)• Provisioning CPEs, L2/L3 Switches, Routers and Set Top Boxes• Remote Desktop management of terminals, VNC, VPN, MS Active Directory
Patrick Field Skills
Frequently Asked Questions about Patrick Field
What company does Patrick Field work for?
Patrick Field works for Lumen Technologies
What is Patrick Field's role at the current company?
Patrick Field's current role is Operations Engineer - IP Tier III.
What is Patrick Field's email address?
Patrick Field's email address is pa****@****men.com
What is Patrick Field's direct phone number?
Patrick Field's direct phone number is +172088*****
What are some of Patrick Field's interests?
Patrick Field has interest in Education.
What skills is Patrick Field known for?
Patrick Field has skills like Networking, Troubleshooting, Vpn, Ccna, Ccent, Security Clearance, Dns, Routers, Extreme Networks, Switches, Hardware, Cisco Certified.
Who are Patrick Field's colleagues?
Patrick Field's colleagues are Cale Baldwin, Frank Ronneng, Eddie Valdez, Elizabeth Decker, Sudarshan Reddy, Kerry Tippit, Amanda Boyer.
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