Fiera Hill
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Fiera Hill Email & Phone Number

Blending Creativity, Data, and Storytelling for Innovative Solutions: I Am Where Creativity Meets Clients! at Liveops, Inc.
Location: Atlanta, Georgia, United States 5 work roles 4 schools
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Current company
Liveops, Inc.
Role
Blending Creativity, Data, and Storytelling for Innovative Solutions: I Am Where Creativity Meets Clients!
Location
Atlanta, Georgia, United States
Company size
964 employees

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Fiera Hill is listed as Blending Creativity, Data, and Storytelling for Innovative Solutions: I Am Where Creativity Meets Clients! at Liveops, Inc., a with 964 employees, based in Atlanta, Georgia, United States. AeroLeads shows a matched LinkedIn profile for Fiera Hill.

Fiera Hill previously worked as Client Results Admin at Liveops, Inc. and Client Results Associate at Liveops, Inc.. Fiera Hill holds Salesforce Administrator from Data Science For All By Correlation One.

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Liveops, Inc.

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Profile bio

About Fiera Hill

With nine years of experience as a freelance creative writer and journalist, I've cultivated a unique blend of storytelling prowess and industry expertise. My journey began over a decade ago in client-facing roles spanning diverse verticals, including healthcare and retail-based industries. This extensive background has not only honed my ability to understand and meet client needs but has also provided me with invaluable insights into various sectors, enriching my writing with depth and authenticity.As a freelance creative writer and journalist, I've had the privilege of delving into a myriad of topics, from the intricacies of healthcare policy to the latest trends in retail innovation. Whether crafting thought-provoking editorials or conducting in-depth investigative reports, I am dedicated to delivering content that resonates and inspires. Beyond my freelance endeavors, I've spent over 10 years immersed in Customer Relationship Management (CRM), where I've leveraged my skills to nurture meaningful connections with clients. Proficient in SQL functions and adept at navigating CRM systems such as Zendesk and Salesforce, I've streamlined processes and enhanced client satisfaction through personalized interactions and strategic insights. Moreover, my introductory proficiency in Microsoft Power BI has allowed me to extract actionable intelligence from data, empowering informed decision-making and driving business growth.My success in both writing and client management is underpinned by a robust set of soft skills that I've cultivated throughout my career. Exceptional communication skills enable me to effectively convey complex ideas and build rapport with clients and readers alike. A natural curiosity and passion for learning fuel my continuous exploration of new topics and perspectives, ensuring that my writing remains fresh and insightful. Additionally, my ability to collaborate seamlessly with diverse teams fosters an environment of creativity and innovation, where ideas flourish and excellence thrives.As I continue to evolve as a freelance creative writer and journalist, I remain committed to pushing the boundaries of storytelling and making a meaningful impact through my work. Compelling narratives or leveraging data-driven insights to inform decision-making, I remain committed to excellence in every aspect of my work. With a rich tapestry of experiences and steadfast dedication, I am poised to embark on the next chapter of my journey, armed with a passion for storytelling and a vision for positive change.

Current workplace

Fiera Hill's current company

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Liveops, Inc.
Liveops, Inc.
Blending Creativity, Data, and Storytelling for Innovative Solutions: I Am Where Creativity Meets Clients!
scottsdale, arizona, united states
Website
liveops.com
Employees
964
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5 roles

Fiera Hill work experience

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Client Results Admin

Current
Liveops, Inc.

Remote

Mar 2023 - Present

Fraud Analyst

Amazon.Com

Collaborated with cross-functional teams to develop comprehensive anti-fraud policies and procedures.Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizingfinancial impact.Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulentactivity.Evaluated customer data to identify and prevent fraudulent activities.Coached and trained staff on fraud prevention techniques to increase awareness… Show more Collaborated with cross-functional teams to develop comprehensive anti-fraud policies and procedures.Conducted thorough investigations on suspicious cases, ensuring timely resolution and minimizingfinancial impact.Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulentactivity.Evaluated customer data to identify and prevent fraudulent activities.Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk.Tracked fraud cases and monitored trends to develop strategies for prevention Show less

Oct 2013 - Dec 2023

Content Moderator

Modsquad

Organized, prioritized, and managed multiple projects according to the dedicated release schedule.Collaborated with content and marketing teams to confirm design compliance with brand guidelines.Utilized SEO techniques to optimize content for search engine rankings.Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.Researched trends and projected industry changes to capitalize on emerging opportunities.Utilized Beta AI to generate graphic… Show more Organized, prioritized, and managed multiple projects according to the dedicated release schedule.Collaborated with content and marketing teams to confirm design compliance with brand guidelines.Utilized SEO techniques to optimize content for search engine rankings.Utilized Adobe Creative Suite and Microsoft Office Suite to develop creative designs.Researched trends and projected industry changes to capitalize on emerging opportunities.Utilized Beta AI to generate graphic designs to attract customers to client's social media.Identified target audiences to analyze characteristics, behavior and media habits.Proofread, edited and evaluated final copy to verify content aligned with established guidelines.Upheld brand reputation by promptly addressing any copyright infringement complaints lodged against the platform''s user-generated content.Enhanced data-driven decision-making through regular reporting of key moderation metrics tomanagement. Show less

Jun 2018 - Oct 2019
Team & coworkers

Colleagues at Liveops, Inc.

Other employees you can reach at liveops.com. View company contacts for 964 employees →

ST Shalanda Thomas Shalanda Thomas Colleague at Liveops, Inc.Columbus, Mississippi, United States View → JR Junette Rickman Junette Rickman Colleague at Liveops, Inc.Jacksonville, Florida, United States View → TT Terri Triplett Terri Triplett Colleague at Liveops, Inc.Richton Park, Illinois, United States View → LD Lashandra Davis Lashandra Davis Colleague at Liveops, Inc.Bessemer, Alabama, United States View → AB Amy Bradshaw Amy Bradshaw Colleague at Liveops, Inc.Edgewater, Florida, United States View → MH Marquette Harris Marquette Harris Colleague at Liveops, Inc.Miami, Florida, United States View → TL Tracy Lundee Tracy Lundee Colleague at Liveops, Inc.Prince George, Virginia, United States View → TD Tereaa Dillard Tereaa Dillard Colleague at Liveops, Inc.Greater Albany, Georgia Area, United States View → CL Catherine L. Catherine L. Colleague at Liveops, Inc.Mandan, North Dakota, United States View → FS Fernando Saenz Fernando Saenz Colleague at Liveops, Inc.El Paso Metropolitan Area, United States View →
4 education records

Fiera Hill education

Associate'S Degree, Multi/Interdisciplinary Studies, Foreign Language

Liberty University

High School Diploma

Monroe Area High School

Activities and Societies: Founded - Dance Team Sports Editor -High School Newspaper (Journalism) (Attended the Grady College of Journalism.

FAQ

Frequently asked questions about Fiera Hill

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What company does Fiera Hill work for?

Fiera Hill works for Liveops, Inc..

What is Fiera Hill's role at Liveops, Inc.?

Fiera Hill is listed as Blending Creativity, Data, and Storytelling for Innovative Solutions: I Am Where Creativity Meets Clients! at Liveops, Inc..

Where is Fiera Hill based?

Fiera Hill is based in Atlanta, Georgia, United States while working with Liveops, Inc..

What companies has Fiera Hill worked for?

Fiera Hill has worked for Liveops, Inc., Amazon.Com, Modsquad, and Walton County School District.

Who are Fiera Hill's colleagues at Liveops, Inc.?

Fiera Hill's colleagues at Liveops, Inc. include Shalanda Thomas, Junette Rickman, Terri Triplett, Lashandra Davis, and Amy Bradshaw.

How can I contact Fiera Hill?

You can use AeroLeads to view verified contact signals for Fiera Hill at Liveops, Inc., including work email, phone, and LinkedIn data when available.

What schools did Fiera Hill attend?

Fiera Hill holds Salesforce Administrator from Data Science For All By Correlation One.

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