Fifi Deasy Email & Phone Number

Singapore

• Responsible for the supervision & day to day running of the teams and their individual workloads, providing strong leadership and motivating staff
• Assigns and monitors cases/tasks for the teams.
• Works closely with the teams to work through client and internal issues related to open case tickets
• Assigns and monitors cases/tasks for the Support team.
• Co-ordinate support resource to ensure the appropriate level of service is provided.
• Effectively build and maintain strong and productive relationships with customers.

Singapore

• Plan, design and analyze user requirements for the implementation and develop of data procession system
• Provide system documentation.
• Develops and implements the most efficient and cost-effective solutions.
• Translate business rules and requirements into system specification.
• Collect information to analyze and evaluate of proposed systems.
• Work closely with management to prioritize business goals and information needs.

Singapore

Singapore

Bechelor Of It, Software Engineering

Activities and Societies: • Member of Malaysian Students Association (2005)

Bachelor Of Computer Science (2+1), Computer Science, B

Activities and Societies: • Participated in Programming Competition at Inti College (June 2004) • Publicity Manager of Inti College’s.