Fifie Natasha Jamali Email & Phone Number

Selangor, Malaysia

Petaling Jaya, Selangor, Malaysia

• Sales Reporting: Prepare regular reports on lead generation, business conversion rates, and pipeline status of all sales/pre-sales activities for management review.
• Sales Support: Collaborate closely with the sales/pre-sales team to provide them with well-qualified leads and support their activities in converting leads into pipeline opportunities.
• Sales Data Management: Coordinate accurate & updated records of all customer interactions, leads, and activities in the CRM system to ensure data integrity and facilitate effective follow-up.
• Cloud Subscription Management: Assist in ordering of cloud products from existing distributor portal.
• Sales Tools: Ensure sales team has enough materials, like brochures, sales sheets and presentation slides to properly demonstrate their products to clients.
• Cold Calling: Proactively reach out to qualify potential customers from a provided list to introduce Infront's products/services, identify their needs, and schedule appointments for further discussions.

Petaling Jaya, Selangor, Malaysia

• Assist the Regional Key Account Managers to achieve monthly and quarterly sales targets for GrabForBusiness and GrabGifts
• Perform regular call to leads and offer GrabForBusiness solutions and GrabGifts to existing or potential customers
• Reach out to potential clients and produce real opportunities by asking qualifying questions
• Generate new outbound business leads through cold calling, email, LinkedIn Sales Navigator, and other sales channels
• Deal with inbound leads and achieve a high conversion rate for GrabForBusiness and GrabGifts inquiries
• Plan and strategise sales activities that will unlock opportunities and lead generation

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Manage day-to-day administrative and operational activities of the company in its day-to-day operation.
• Manage office’s stationery, name cards and pantry supply and place order if necessary.
• Identify and maintaining list of vendor’s database and sources of supply for goods and services.
• Oversee facility management matters such as fixed asset inventories, work-desk allocation, office access card, phone system, door system, lift, office renovation and move, etc
• Liaise and coordinate with building management contractor and tenants on matters.
• Hiring and training new administrative staff.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

• Directed work of efficient administrative team in maintaining accurate sales, inventory and order documentation.
• Capitalized on solutions presented by Info-Tech CRM software to enhance lead prospecting and sales management.
• Identified prospects' needs and developed appropriate responses along with suitable information on products and services.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Responsible in attend or handle customer enquiries and promote company product and service (walk in, by phone, email, social media).
• Liaise with MDEC to help customers utilize the SME Digitalization Grant.

Putrajaya, Putrajaya, Malaysia

• Identified trends in Malaysia policies and economics to assist PMO organizations with key decision making.
• Led group of analysts to analyze nationwide data and current trend on certain behavior of targeted segment.
• Interpreted data and analyzed results using statistical techniques.
• Developed and implemented data analyses, data collection systems and other strategies that optimize statistical efficiency and quality.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events. Recorded, transcribed, and distributed minutes of meetings.

Puchong, Selangor, Malaysia

• Establishing contact and developing relationships with prospects; recommending solutions.
• Participated in marketing events and promotional items for key clients under direction of Marketing Department
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Increased revenue by implementing effective sales strategies in all aspects of sales cycle process from prospecting leads through close.

KLIA, Selangor, Malaysia

• Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
• Ensure safety and comfort of customers onboard aircraft.
• Answered passengers' questions and provided solutions to issues arising during flights.
• Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.

Petaling Jaya, Selangor, Malaysia

Bachelor Of Chemical Engineering (Process), Chemical Engineering

Foundation Degree, Engineering