Fikie Kwelagobe Email & Phone Number

Gaborone, Bw

Gaborone, Botswana

Botswana

Gaborone

Gaborone

Dublin

The Irish Deaf society aims to assist the deaf within their communities by way of classes, workshops and more for these individuals to better assimilate into the society. The team also helps to create awareness within the Irish society for the need to incorporate the deaf into various works and activities, thus promoting the livelihoods of the deaf. The shops function as a way of raising funds towards the organization's varied needs. I volunteered with the Phibsboro shop in the following ways:Assist in the backroom with examining donated items, ensuring their cleanliness, steaming as needed, tagging and prepping the stock for sale in the shopAssist with cleaning up in the main shop floor, arranging stock in shelves and on racks for re-saleAttend to customer enquiries on the shop floorAssist as assigned by the supervisor

Muscat, Oman

VoxLab is a training, consultation and production company. In my position thus far, I oversee the training division in the following ways:- Plan for and schedule the training for the different courses we offer.- Prepare training venue: set up the room, ensure all computers are set-up, material needed for training is available for both trainer and trainees.- Source new participants for each course training, connecting with Training or HR Departments.- Establish contact with new companies and strive to maintain contact with existing clients, keeping them updated about current and upcoming courses. (This applies to both within Oman and abroad)- Source opportunities for conferences and events relating to IT and Business and Communication to have VoxLab’s participation.- Scout for and initiate contact with potential business partners and/or collaborators for our services.- Administrative duties including, maintenance of petty cash account, generation of invoices and follow up of payment, oversight of office supplies, draft letters per request of supervisor.- Assist with other projects within the company as delegated by the respective project leaders.

Klang Malaysia

Within the scope of Email Resolution Team (ERT), In EMT we follow up on inbound mail directed to other stakeholders within the company, where the request/inquiry is transferred from ERT to other departments, ensuring that customer's email has been attended to from end to end in a timely manner to ensure good customer experience.

Klang, Malaysia

Customer service operations where I daily dealt with the mobile general inquiries of SingTel consumer customers on an end to end service level. Maintained contact with customers through call back or reply to the email with the solution to customer's request/inquiry/query pertaining to the mobile general enquiry.Daily tasks entailed: bill explanation, resolution of queries/requests/enquiries and any other tasks such as email vetting, or as assigned by Team Leads.

Botswana

Responsibilities: • Conducting statutory audits of small to medium companies of various industries, some listed in the Botswana Stock Exchange.• Reviewing of client’s records.• Standard audit of profit and loss items, especially operating expenses.• Carrying out any other assignments as assigned to me by my supervisors.Accomplishments:• Through internship, I had the opportunity to be a part of the audit team at some of PwC’s major clients such as Botswana Breweries Ltd, Botswana Accountancy College, Bank Gaborone, which exposed me to different aspects of the nature of bussiness.

Bachelor'S Degree, Accounting

Activities and Societies: Malaysia Red Crescent Society, F.R.I.E.N.D.S. (Counselling Unit), International Student Society Malaysian Red.

High School

Completed BGCSE (O'level) qualification. During years of study, became captain of the softball team, playing the 2 years of my study.