In my role as Executive Manager, Hotel Operations & Finance Manager, I oversee the day-to-day operations and financial health of our hotel at an executive level, ensuring that everything from guest satisfaction to team performance runs smoothly. My focus is on problem-solving, strategic project management, and leading the team with a calm, solution-oriented approach.My key responsibilities include:Operations Management: I oversee the entire hotel operation, ensuring that every department works seamlessly together. Whether it's guest services, housekeeping, or F&B, I keep things moving smoothly and efficiently, always with an eye on improving processes.Financial Oversight: I manage our budgeting, forecasting, and P&L, making sure we stay profitable while constantly looking for smart ways to reduce costs.Problem Solving: In hospitality, every day presents an opportunity to solve new challenges. Whether it’s a last-minute event change or a tricky guest request, I love finding practical solutions that keep both guests and staff happy.Event Management: I have successfully coordinated numerous events, from weddings to conferences, working closely with clients to ensure every detail is perfect. This includes overseeing logistics, guest accommodations, and budget management.Project Management: I lead various projects aimed at enhancing guest experience and operational efficiency. From introducing a new digital booking system to refurbishing the hotel’s common areas, I manage these projects from concept to completion. My role involves coordinating cross-functional teams, staying within budget, and ensuring that each project aligns with the hotel’s overall goals. I enjoy the challenge of juggling multiple moving parts and delivering results that make a lasting impact.

- Perform as a point of contact for all sales accounts and technical engineering matters for segment Packaging, Automotive and Building Supplies.- Establish relationship with EUS and OEMs to understand their specific requirements of gluing application and develop in-depth knowledge of their production process.- Take responsibility for the client's continued satisfaction, from the solution design to the project delivery.- Analyse technical documentation for components and systems for the Requests for Quotation and Purchase Order process.- Regularly and accurately populate the company’s business tracking tools, internal CRM and ERP.- Collaborate with internal teams, including sales, engineering, and project management, to ensure timely and accurate delivery for customers.- Provide technical support for equipment and product testing.- On site service and support to ensure smooth running system.

- Perform on-site product installations, upgrades and on-going service support and maintenance in assigned territory.- Mange customer relationship, written documentation of service activities, and effective interaction and communication with internal technical support personnel, operations and leaders.- Prepare and complete customer work orders, warranty claims and parts orders, new equipment for installation and in-service.- Maintain customer records and profiles.

- Effectively handling client relationships to ensure satisfaction, overseeing the implementation schedule to meet deadlines, maintaining control over the project's budget to prevent overspending- Managing relationships with stakeholders, including clients, team members, and vendors. - Work closely with clients to understand their specific needs and requirements.- Monitor, evaluate, and report the progress of the teams. - Carry out project progress and status reviews.

- Sales and event specialist in On-premise business for Middle Slovakia.- Selling products and services to customers, finding solutions to increase their turnover.- Communication with clients, finding solutions, coordination of goods, technical equipment, staff- Negotiating contracts and agreements with clients and managers- Leading small team to on events to ensure fulfilling the agreements and contracts.