Filipa Vasconcelos Da Silva Email and Phone Number

- Strategic transformation: Lead programs linked to the design/ reengineering of Target operating models;- Team leadership: Lead a team dedicated to manage TOM programs;- Business coaching: Provide coaching to PMs and business managers on TOM definition, implementation and sustainability;

Responsible and accountable for Securities Services Lean & Six Sigma program in Portugal.- Delivery of quality improvement & efficiency initiatives with yearly global savings superior to 1M (Europe);- Direct functional report to Worldwide Global Head of LSS program and contribution to the global program strategy;- Lead functionally project managers to deliver LSS projects;- Coaching of LSS project managers at GB and BB level;- Set-up LSS training program and coaching for operations and business project managers;- Training provided to more than 30 employees in 2018 on GB level;- Direct 1:1 coaching of 15 employees with more than 20 projects successfully implemented since 2015 with 1 employee GB certified in 2018 (first in Portugal);- Lead Target Operating model projects for Europe;- Launch and local coordination of Artificial Intelligence program in direct coordination with central team with complete delivery for BAU roll-out;- Definition of methodology for AI collection of opportunities with business (afterwards replication to other European locations) and Roll-out of central methodology for the implementation;

LSS Senior Project Manager in BNP Paribas Securities Services Portugal.- Contribution to the launch and consolidation of LSS local program;- Lead of several efficiency projects leveraging on project management and lean and six sigma techniques;- Training developed and provided to more than 300 employees between 2014 and 2017 (from basics to GB training level);- Direct 1:1 coaching to project managers (GB level);- Launch in Portugal the methodology for Target Operating Models (TOM) design and implementation;- Lead several European TOM projects between 2014 and 2017 (cross boarder projects);- Functional management of teams to deliver TOM projects;- Successful completion of LSS GB and BB certifications;- Co-lead of LSS innovative training development with 1 regional award and nomination;

Management of transversal projects defined and sponsored by ExCo under Project Management Office scope. I have managed three main projects. 1) Implementation of a Post-Graduation for Financial Operations with ISEG-UTL sponsored by General Manager; 2) Optimisation of a transversal process sponsored by Head of Operations; 3) Corporate Social Responsibility (CSR) implementation in 2012 sponsored by Head of Project Management Office

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