.Lead a team of Solutions Delivery Managers and Business Analysts todeliver complex technology solutions to clients (such as Reebok,Salvatore Ferragamo, Kering group, etc.) ‑ creative operations.. Overview on the Services Menu Design, from catalogue management to content creation (imagery, copy and localisation);.Build and maintainstrong relationships with key senior stakeholders ‑several teams, from tech to commercial..Provide guidance and support to team members to… Show more .Lead a team of Solutions Delivery Managers and Business Analysts todeliver complex technology solutions to clients (such as Reebok,Salvatore Ferragamo, Kering group, etc.) ‑ creative operations.. Overview on the Services Menu Design, from catalogue management to content creation (imagery, copy and localisation);.Build and maintainstrong relationships with key senior stakeholders ‑several teams, from tech to commercial..Provide guidance and support to team members to develop career pathand skills.. Training on interpersonal skills: negotiation and communication as focus..Represent the team and continuously improve performance..Deliver E2E partner and brand onboardings/integrations and work on long‑term solutions that meet customer expectations. Show less

-Team leadership of solutions delivery managers;-Developing and implementing strategies for improving team performance and achieving business objectives.-Ensuring that projects are delivered on time, within budget, and to a high standard of quality.Identifying and mitigating risks and issues that could impact project delivery or client satisfaction.-Building and maintaining strong relationships with key stakeholders, including clients, vendors, and internal… Show more -Team leadership of solutions delivery managers;-Developing and implementing strategies for improving team performance and achieving business objectives.-Ensuring that projects are delivered on time, within budget, and to a high standard of quality.Identifying and mitigating risks and issues that could impact project delivery or client satisfaction.-Building and maintaining strong relationships with key stakeholders, including clients, vendors, and internal teams.-Providing guidance and support to solutions delivery managers, helping them to develop their skills and achieve their career goals.-Developing and maintaining best practices and standard operating procedures for solutions delivery.-Representing the solutions delivery team in internal and external meetings and events.-Staying up to date with industry trends and best practices in order to continuously improve the team's performance and deliverables.-Team responsible for delivering end to end partners and brands onboardings/integrations, by launching new solutions into the Marketplace and Platform-Work on the the strategy for long term solutions that meet customer expectationsB2B and B2C Show less

Manager of the Quality Assurance team, which main goal is to guarantee customer satisfaction.- Global quality strategy definition;- Monitoring & Auditing;- Customer Complaints monitor and reduction;- Customer requests management;- Global Guidelines normalization and process guidelines definition;- Engage and communicate with customers to collect needs and share within and other departments;- Define acceptance criteria for new features in close collaboration with… Show more Manager of the Quality Assurance team, which main goal is to guarantee customer satisfaction.- Global quality strategy definition;- Monitoring & Auditing;- Customer Complaints monitor and reduction;- Customer requests management;- Global Guidelines normalization and process guidelines definition;- Engage and communicate with customers to collect needs and share within and other departments;- Define acceptance criteria for new features in close collaboration with other business teams;- Record, analyze and distribute statistical information;- Own, set and challenge global CrOps quality KPIs.- Show less

Provide strong leadership to the Quality team with the ability to inspire, engage, motivate and develop the team members to create and maintain a high performing team (Farfetch, FPS and Browns Fashion quality management - 60 resources management experience);Identify and plan for future business needs that will affect Quality team in order to secure the capacity to properly respond to the challenges;Be the ambassador of a quality mindset culture and train the team for quality… Show more Provide strong leadership to the Quality team with the ability to inspire, engage, motivate and develop the team members to create and maintain a high performing team (Farfetch, FPS and Browns Fashion quality management - 60 resources management experience);Identify and plan for future business needs that will affect Quality team in order to secure the capacity to properly respond to the challenges;Be the ambassador of a quality mindset culture and train the team for quality matters;Develop, implement and follow the Quality indicators in order to secure focus on continuous improvement of the processes;Ensure operational quality control for Imagery (photography and retouching), quality inspection for product flow and data collection with the proper statistical approach (sampling);Ensure that all productive roles have a clear definition of guidelines and quality criteria’s to steer the output to reach market leader standard in regards to its product imagery;Liaise with other departments to manage all internal and external claims, securing an answer to all partners within time;Monitor all corrective actions and their output effectiveness;Develop the quality approach by using properly data collected from all non-conformities recorded;Support Digital Production management in Budget process. Show less

- International image quality review: provide balance between photography and post production at an Internacional level; - Provide weekly quality reports to the production;- Communicate and solve image problems throught requests received via zendesk;- Train new joiners in the several techniques and processes used according to theproduction requirements of the company;- Coordinate the human resources needed on a daily basis according to the… Show more - International image quality review: provide balance between photography and post production at an Internacional level; - Provide weekly quality reports to the production;- Communicate and solve image problems throught requests received via zendesk;- Train new joiners in the several techniques and processes used according to theproduction requirements of the company;- Coordinate the human resources needed on a daily basis according to the planningrequirements;- Help develop the team by delegating specific tasks and responsibilities allowing them tostretch their capabilities, feel accountable and valued - motivate!- Set strong KPI’s for the team members and manage their progression through dailycoaching and formal fortnight catch-ups;- Provide high quality images for boutiques through Partner Services;- Promote, test, document and implement changes in the production processes in thelight of the continuous improvement culture of the Kaizen methodology;- Monitor and assure the fulfilment of the daily set production targets, finding reasons for the variances and correcting them;- Assure that all technical resources are conducive to high quality standards in order to assure Farfetch reaches market leader standard in regards to its product imagery Show less

Responsible for jewellery photography in Portugal production;- Shooting of product respecting the high quality standards and defined KPIs;- Direction of the model to ensure the poses reflect the brand identity and Farfetch aesthetics; - Follow photography guidelines, ensuring all studios workflow is running correctly;- Production of guidelines, techniques and provide training to other photographers;- Manage and implement improvements,(workflow, processes, standard… Show more Responsible for jewellery photography in Portugal production;- Shooting of product respecting the high quality standards and defined KPIs;- Direction of the model to ensure the poses reflect the brand identity and Farfetch aesthetics; - Follow photography guidelines, ensuring all studios workflow is running correctly;- Production of guidelines, techniques and provide training to other photographers;- Manage and implement improvements,(workflow, processes, standard work).Support of coordination, ensuring the operations in case of Studios Coordinator absence. Show less

Luxury Jewellery Specialist: photography and still life styling:- Responsible for the global still life styling guide and quality assurance- KPIs: reached daily goals and constant reshoots avoided- Diamonds light and position - study and photography (collaboration with Browns Fashion)Team Leader: guide and help the jewellery team - photographers, image editors and image specialists; Improve communication between departments, bring improvements, increase sales.… Show more Luxury Jewellery Specialist: photography and still life styling:- Responsible for the global still life styling guide and quality assurance- KPIs: reached daily goals and constant reshoots avoided- Diamonds light and position - study and photography (collaboration with Browns Fashion)Team Leader: guide and help the jewellery team - photographers, image editors and image specialists; Improve communication between departments, bring improvements, increase sales. 2015 Photographer of luxury fashion accessories and clothes:- Luxury fashion accessories and clothing photography;- Solutions to achieve faster product photography quality;- Color management improvements - presets;- Daily targets constantly achieved. Extra Projects : Lean and kaizen methodology - production visual management rebuit; logos and graphic design - studios and production. Show less

Doctus Design is a brand directed to illustration placed in products. - Illustration in products - jewellery and clothing - Sales on physical and online stores- Photography, design and patterns creationsExtra developed skills: Jewellery montage; communication with factories and textile print and fabrics knowledges; interaction with clients; sales comprehension;

- Logos and flyers design;- Sports image awareness;- Motion graphic sport videos.

Live Model Photography and retouching