Campaign management: Development, management, and execution of upsell, win-back and retention campaigns in a fast-paced and data-driven environment. Data analysis and manipulation: Use of a low code platform software to strategize new campaigns, improving communication with clients.Value creation: Accurately determine what drives value for customers and developed strategic campaigns, helping the business function with new leads. Clients Management: Managed the integration of business clients to a market leading rewards & loyalty program in the Vodafone App.Digital Marketing: Involved in the implementation of digital channel integration.General Data Protection Regulation Compliance: Product owner of Vodafone’s GDPR project implementation on the Customer Value Management side, ensuring campaigns are GDPR compliant.

- Data Analysis: Completed complex financial data analysis to support the CFO in data driven decision of risks and impacts, business needs and future strategies.- Working Capital Management: Responsible for working capital budget deviation analysis. - Performance Reporting: Generated monthly reporting on company performance to support business partners.Process Improvement: Developed a control system to identify possible reporting errors for manually deployed data. - Reporting development: Developed new Excel reporting models to answer business needs by automating a series of tools to manipulate and interpret large quantities of data from a variety of sources.

- Several industries expertise: Responsible for auditing several multinational PSI-20 (Portuguese Stock Index) clients in sectors such as Telecommunications, Consumer Products, Media & Entertainment, and Technology. - Management of Partnerships: Successfully developed and managed trusting relationships with a diverse client base in several high-profile engagements.- People Development & Coaching: Strategically coordinated and trained 1-2 persons within several assignments with different project teams.

Trainee in an international hotel chain. Had the opportunity to work across multiple areas within the financial and accounting department.