- Working closely with key stakeholders to co-ordinate the scheduling of digital content and campaigns. - Coordinate and lead promotion planning and activation sessions.- Create, optimise and format artwork for the digital landscape.- Oversee, manage and provide support for promotions in the Hybris promotional cockpit.

- Manage multiple projects end-to-end, including scoping, timelines, budgeting and delivery- Managing client accounts across multiple industries and acting as their key contact- Coordinate and collaborate with multidisciplinary teams (design, development, content and strategy)- Develop strong client and stakeholder relationships to understand their needs and deliver agreed outcomes - Develop support documentation including risk logs and requirement specifications- Define and track project milestones while developing, maintaining, and reporting on an overall delivery plan- Liaising and updating stakeholders on the status of projects - Define project scope and manage expectations of all stakeholders- Deliver premium service and maintain high quality outputs- Continuously assessing working methods and processes through regular retrospectives with stakeholders and the internal team

- Develop, manage and implement a website optimisation roadmap, including idea management, testing, optimisation, reporting and forecasting- Work with SEO Specialist to suggest changes to website architecture, content, linking and other factors to improve SEO positions for target keywords- Partner with regional marketing managers to support the needs of localised audiences- Launch and optimise A/B and multivariate tests to drive increased user engagement and conversion rate- Creation, updates and testing landing pages in Craft CMS- Organise and run interviews and testing sessions with users- Define project requirements and create a delivery plan- Prioritise workloads and conflicting requirements to satisfy the business needs- Responsible for troubleshooting issues, liaising with relevant partners for resolution- Testing and validation of changes and new features in all the regional sites

- Collaborate in user research and research analysis activities- Gather and define business requirements and user stories- Create functional specifications- Lead sprint planning sessions- Collaborate with multidisciplinary teams, including developers, designers and content strategists and producers- Identify and act to resolve risks and issues throughout the project- Create landing pages and standard pages in Squiz Matrix, following the editorial guidelines as well as SEO, accessibility and usability best practices- Testing new page template, metadata schemas and content containers, suggesting improvements froma content edition and usability point of view and creation of new widgets based on user behaviourand benchmark research- Support the engagement and comms activities with stakeholders

- Scope, monitor and manage end-to-end delivery of projects- Ensure projects are properly scoped, delivered on time and to agreed specs- Coordinate and prioritise resources in an efficient manner- Prioritise workloads and conflicting requirements to satisfy the business needs- Communicate requirements, key project activities, responsibilities and timelines clearly across the broader team- Identify and act to resolve risks and issues throughout the project timeline- Motivate team members to meet project goals, adhere to their responsibilities and project milestones- Plan and facilitate workshops- Continuously identify pain points with internal processes and propose improvements

- Creation, updates and testing landing pages in iSams (Sales Management System)- Creation of EDMs using Salesforce Marketing Cloud- Promotion enablement, scheduling and testing- Lead planning and implementation activities for digital projects- Lead requirement gathering process, writing business specifications, test case creation and facilitate workshops with stakeholders for new digital initiatives- Provide validation of existing requirements and identifying new business requirements- Communicate project issues, risks and outcomes to stakeholders- Assist with the management and tracking of project budgets- Responsible for troubleshooting issues, liaising with relevant partners for resolution- Lead system and user acceptance testing

- Revamp of the Current Students subsite (Information Architecture refresh, creation of a new layout for the homepage and megamenus)- Content audit, benchmark research and analysis of user behaviour in order to inform decisions regarding content to be migrated, pages to be excluded from the proposed IA, creation of customised widgets within new Students homepage and content to be highlighted in the new megamenus- Testing new templates created to be used in Squiz Matrix, suggesting the best way to present content within the new widgets, improvements from a content edition and usability point of view and creation of new widgets based on user behaviour and benchmark research- Development of sitemaps in Dyno Mapper and wireframes in Balsamiq- Content migration and creation of pages in Squiz Matrix, following the editorial guidelines as well as SEO, accessibility and usability best practices- Support the engagement and comms with stakeholders prior to new IA deployment(multiple presentations and workshops)

- Improve the accessibility, SEO strategy, usability and overall performance of the council's website- Use Drupal CMS to upload content in the website- Audit the forms in the website and suggest changes to improve their usability and user experience- Creation of wireframes in Balsamiq and Moqup

- Manage corporate website and online stores, including content upload (catalogue, blogs, promotions), stock levels and revenue generation- Develop and implement the eCommerce and digital strategy across multiple channels (websites, email, organic and paid)- Gather business requirements, user needs, create briefs and functional specifications- Create project plans and timelines- Select and manage the relationship with digital service partners, leading all relevant digital projects- Advocate and oversee the implementation of digital training across all the departments – marketing, sales, customer services- Research, evaluate and assess new ideas to increase traffic, conversations and engagement- Manage the sampling programme in order to collect reviews, ratings and curations- Creation, management and reporting of digital marketing campaigns- Assist with the management and tracking of budgets- Establish SMART KPIs for the performance of the digital team, collect data regarding sales performance, customer reviews and benchmarking in order to review it regularly with the executive team- Work closely with the Marketing team to ensure that the brands are well represented andthe objectives/goals are achieved through online and offline activities